Well....
I was standing in a queue at PC World, waiting to ask about some RAM.The Lady in front was chatting about her PC repair she had just had done to the PFY at the help desk.
He was the only one there, and I was waiting patiently, in a queue of 5, then 6 then 7.
The lady finished up, and before she left she said, Oh, I had Broadband installed at my house, and it's a new one called ADSL, what does the A Stand for....??
In that split second his fate was sealed!
If I could have caputured the look of terror on his face at that moment, I would have kept it always, as a reminder that "real fear looks like this"
The seconds passed, and all at once he blurted "advanced", while looking smug with himself.
Unfortunatly, I was in the queue, and his smugness is short lived.
"You liar", I blurt.
That area of the shop just stops, everyone looks at me.
The lady in front of me gave me an awful look.
" so ADSL stands for Advanced Digital Subscriber line does it ?", I ask in my best sarcastic voice.
Now rather than just own up, and claim he made it up, he says "yes, it does, I read it in the BT Manual."
At this point I see red...
"I see, so are you sure it doesn't stand for Asyncronous" I ask throwing him one last life line....
"no" says the PFY.
I then accuse him of lying again, and ask this Lady, how can she be sure the £456.88p she just handed over was for any kind of work done at all.
By this time My Wife (who is always up for a buit of Public Humiliation), goes and finds a Magazine from the front of the Store, called Broadbandbuyer, or something like that. we thumb through it and find ADSL - Asyncronous Digital Subscriber Line.
The lady now believes me, and starts demanding some proof of the work done, the guy behind me (unbeknown to me up until this point) is also here to pick up a desktop PC, and starts demanding proof. (it's amazing how these things snowball)
Then I start butting in asking about Compaq RAM.
The PFY cannot take it and starts to break down... he is going very very red at this point, and very sweaty, tears are in his eyes, and I'm telling the wife at the top of my voice how I think he is going to cry, which doesn't help a great deal, he claimed it was sweat but I know it was a tear, he retreats to fetch the Manager.
The Manager turns up, who is also a PFY. Average age of PC World Employee is 12 I think!
I start demanding free RAM... (I havn't actually brought anything yet, I only went in there for a part Number) no harm in trying is there... ?
I should point out that there is only 3 of us in the queue now, everyone else has got bored, and the shop is emptying fast.
The Manager claims "our employees are not liars"
"Well this one is" I say... "on the back of what you have just said, does that mean he no longer works for PC World... are you going to fire him for lying to the customers?"
The tears almost start again.
"he didn't lie, he told you what he thought the answer was"
"so he lied then?" I reason.
"well no, he just was misinformed, by our training."
"or he is just a lying towrag, that knows nothing about his own job, and anyway where was the RAM I ordered".
"Ok sir, what was the Part number?"
by now getting very pissed off...
"I don't know thats what I came in here for.... I spoke to him last week, and HE (Pointing) said he would order it in, he even took my card Number".
"I...I... have never spoken to you before" he shreeks
"you would say that wouldn't you."
To cut a long story short I get my 1GB Upgrade for FREE, and I play Battlefield 2 all that night, AFAIK the Lady in front and the Guy behind me are still in the queue demanding proof....
Cheers.
Matt
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Topic: Hoppin Mad (Read 4810 times)