I won't say too much because we really don't want to cause any ripples.
When we arrived at Newent (in good spirits!) we drove around to see where everyone was before booking on. When we drove back towards the reception, there were a couple of cones blocking access.
I asked Maria to move one of them so I could move over to reception and pay. As she was doing this, the campsite lady shouted across the road at Maria, in a rather condescending tone, "they're there for a reason".
I immediateely apologised to the lady, said "I'm sorry, we made an honest mistake and came the wrong way, and we'd like to book onto a pitch".
The lady then repeated what she said, and despite my initial apology she wasn't at all civil to Maria. Quite rude in fact, at which point I told her quite bluntly that "Honest mistakes do happen!"
Bottom line was, we did not feel at all welcome on their site following this - so we left
