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[richardirv]

I have had o2 broadband for over a year and its wifi has always been solid, i recently got an updated router "o2 wireless box II" since install it has also been solid for over a month then suddenly I started experiencing drop outs on 2 machines so It was definatly not the computer's.

Drop outs then moved onto no connection at all. I tried all I knew, restarted router, reset router, tried different channels. No change!

I started noticing a new wifi signal (A Sky router) and I am sure its related, like they are conflicting.

I went through every channel and found that channel 8 would work, but then drop out the next day and I would have to change the channel to 9.

I am now having to change channels on a daily basis and its getting annoying.

Can anyone help?

[Sixstring]

Is somebody close to you (I'm assuming you live on a housing estate not at work in an industrial estate) has a new high output router designed for use in a large complex installed in his house?
They can be 8 times more powerful in signal and range than a "domestic" one, and can cause this effect. I live close to an industrial estate and used to have the same problem, went to an obscure router from ebay, and that cured it cos it was oon a frequency miles away.

[richardirv]

I think its just a standard sky router but its a strong signal (4 bars most of the time). I can't say 100% that its new to the area, but I just don't remember seeing it before.

Just something else to note, My neighbour's wifi has also stopped working but he only uses for xbox 360 so I just gave him an network cable and hard wired it for him, he is moving soon and didn't see the point in faffing around.

[KW]

Find out what channel the Sky router is on, and move yours the furthest away.

Also, what colour is the wi-fi LED on your router?
If it's anything other than green then the radio part of the router has gone the same way a lot of others have gone (it's shagged).
The router you have is also prone to overheating, quite well documented and known about.

[richardirv]

I don't know the people who I suspect and to be honest the house is further away than I would of expected the wifi to work. I also don't know or speak to the people in that house.

My wifi light is orange and flashes when in use, but this is how the manual says it should work.

I do have a optical splitter box on top of my router which I could take off but I doubt that should hurt the wifi. Will give it a whirl when i get home though, other than that its stays pretty cool.

[KW]

I don't know the people who I suspect and to be honest the house is further away than I would of expected the wifi to work. I also don't know or speak to the people in that house.

You don't need to know or speak to them, download a proggy called Netstumbler and that will tell you all about the wi-fi hotspots it picks up.

[richardirv]

I don't know the people who I suspect and to be honest the house is further away than I would of expected the wifi to work. I also don't know or speak to the people in that house.

You don't need to know or speak to them, download a proggy called Netstumbler and that will tell you all about the wi-fi hotspots it picks up.

Ok sweet, i'll try that when i get home. Thing is i'm sure this sky router must be on auto or summat other wise why would i have to change channels every day?

[Welung666]

Just hardwire all of yours and stick a WiFi jammer up

[Mr Skrunts]

Have you still got your old router than you can swap back to and try to see if the problem goes away.

[richardirv]

Just hardwire all of yours and stick a WiFi jammer up

Thought about that, I can probably wire up my gaming rig but the other machine is a laptop so not really viable. 

[richardirv]

Have you still got your old router than you can swap back to and try to see if the problem goes away.

Unfortunately not, I sent it back to o2!

[Welung666]

What have O2 said? Assuming you've contacted them as the new router isn't fit for purpose Get them to fault find it instead of you

[richardirv]

I did phone them initially when I couldn't get any wifi to connect at all, at the time I had only tried a few channels.

The guy on the phone tapped into my router and changed the channel, apparently to one I hadn't tried and It all came back up so I put the phone down, 10 minutes later I lost all conections again, which is when i started going through all the channels starting from 1 until I got a connection back. which ended up being 8, but I still get drop outs and have to change channel most days.

I should really get back in touch and see what they say but I rekon the limit of their knowledge will be at changing the channels, which is what I have already tried. 

[Welung666]

Not fit for purpose then! You shouldn't need to keep changing the channels every time it drops out. Phone 'em back and insist on an engineer.

[richardirv]

Its just with it working fine for a month and then to suddenly stop, initially made me think it wasn't the router, more the enviroment changing. But It could be just faulty.