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[Debs.]

A couple of calls to BT later and with the speed down again to 104 kbps. (but 386 kbps. upload).....I`m now told it can`t be fixed 'remotely', so a lineman will come to Deb`s towers on the 21st.; he must be walking all the way from Bangalore!

BT`s own speedtester shows the IP profile to be 135 kbps. but shows the 'line configuration' to be the same as the router stats as below (2112/448)......but does it look like a physical line fault?....I wonder why a simple 'reprofile' can`t improve the BRAS :-/

Modem Status
 Connection Status   Connected
Us Rate (Kbps)   448
Ds Rate (Kbps)   2112
US Margin   17
DS Margin   9
Trained Modulation   GDMT 
LOS Errors   0
DS Line Attenuation   59
US Line Attenuation   31
Peak Cell Rate   1056 cells per sec
CRC Rx Fast   0
CRC Tx Fast   0
CRC Rx Interleaved   7
CRC Tx Interleaved   0
Path Mode   Interleaved
 
 
DSL Statistics
 Near End F4 Loop Back Count   0
Near End F5 Loop Back Count   0

[TheBoy]

My phone has now failed.

I can speak and be heard, I can dial, the phoen rings but, nobody can hear me!

Apparantly the line test passes (it will do if the ringer is working!) so it cant be a line fault.

Well, having tried 3 phones directly into the wall plate I know it aint here.

Thing is, I know where the fault lies (and I suspect Mr TB does to given the symptoms)

So I feel your frustration Debs

Given that you have proved its not the phone, that only leaves the SLU/Linecard.  Anything further in to the exchange would be common equipment.


...BTW, they don't look for the bell circuit (or service resistor if no phone plugged in) any more. In fact, about 10yrs ago, they removed the resistor for a while...   ...and every modern phone doesn't use the bell wire (except to clamp it to the A leg to stop bell tinkle on older phones when dialling).  As you know, the I-Plate's primary method of faster internet is to disconnect the bell circuit.

[TheBoy]

A couple of calls to BT later and with the speed down again to 104 kbps. (but 386 kbps. upload).....I`m now told it can`t be fixed 'remotely', so a lineman will come to Deb`s towers on the 21st.; he must be walking all the way from Bangalore!

BT`s own speedtester shows the IP profile to be 135 kbps. but shows the 'line configuration' to be the same as the router stats as below (2112/448)......but does it look like a physical line fault?....I wonder why a simple 'reprofile' can`t improve the BRAS :-/

Modem Status
 Connection Status   Connected
Us Rate (Kbps)   448
Ds Rate (Kbps)   2112
US Margin   17
DS Margin   9
Trained Modulation   GDMT 
LOS Errors   0
DS Line Attenuation   59
US Line Attenuation   31
Peak Cell Rate   1056 cells per sec
CRC Rx Fast   0
CRC Tx Fast   0
CRC Rx Interleaved   7
CRC Tx Interleaved   0
Path Mode   Interleaved
 
 
DSL Statistics
 Near End F4 Loop Back Count   0
Near End F5 Loop Back Count   0

SNR on downstream looks low. Given the high attenuation, the BRAS does look optimistic. The BRAS should be dynamic...

I don't think the ISP have much input into the BRAS - they have to send to BT Wholesale via ECO to have alterations I believe.

Shame you can't get the line test results - trouble is, the LTS tries to guess the fault (some are better than others, and I don't know which one is used in North Wales) based on lookup tables, but a trained human eye can often inteperate them better - bit like an engine ECU, dafts technicians read the codes and change parts, rather than inteperate them.

[Mysteryman]

A couple of calls to BT later and with the speed down again to 104 kbps. (but 386 kbps. upload).....I`m now told it can`t be fixed 'remotely', so a lineman will come to Deb`s towers on the 21st.; he must be walking all the way from Bangalore!

BT`s own speedtester shows the IP profile to be 135 kbps. but shows the 'line configuration' to be the same as the router stats as below (2112/448)......but does it look like a physical line fault?....I wonder why a simple 'reprofile' can`t improve the BRAS :-/

Modem Status
 Connection Status   Connected
Us Rate (Kbps)   448
Ds Rate (Kbps)   2112
US Margin   17
DS Margin   9
Trained Modulation   GDMT 
LOS Errors   0
DS Line Attenuation   59
US Line Attenuation   31
Peak Cell Rate   1056 cells per sec
CRC Rx Fast   0
CRC Tx Fast   0
CRC Rx Interleaved   7
CRC Tx Interleaved   0
Path Mode   Interleaved
 
 
DSL Statistics
 Near End F4 Loop Back Count   0
Near End F5 Loop Back Count   0

I'll come round and examine your BRAS Debs. No charge.

[Debs.]

I'll come round and examine your BRAS Debs. No charge.

  I`d make you a 'cuppa'.......but, would there be an 'uplift fee'?

[Dishevelled Den]

I'll come round and examine your BRAS Debs. No charge.

  I`d make you a 'cuppa'.......but, would there be an 'uplift fee'?

It would depend entirely on the cup size I would imagine.

Remember the old refrain?


[media]http://www.youtube.com/watch?v=rrISBMoUJJU[/media]