Drifting gently back to topic. When working, I always stop, especially where there is a perplexed owner standing beside an open bonnet. Saves a potential call 10 minutes later asking us to attend anyway. Apart from anything else, its good PR.
Likewise, tend to stop at any time (working or not) if its a lone female, particularly if there are kids present. Normally remain seated in the car and drop the window, rather than get out and potentially 'spook' folks. Again, I imagine if it was my wife/daughter stuck in the middle of nowhere....
As to breaking down in a company car - been there done that! Its embarrasing but, as someone has said, we are not allowed to touch anything (other than the most basic of basic checks) and await recovery. Nowadays, with the amount of electrical and electronic kit in the car we are not even supposed to jump start them.

The guys with the broken car in question may just be at the end of their tether after a particularly nasty shift, now looking forward to getting finished much later than intended, extra paperwork to fill out and possibly a bollocking from a gaffer for breaking it as well....
Not making an excuse, simply letting folks know that cops can have bad days too....
