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Author Topic: HP  (Read 691 times)

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HP
« on: 05 May 2018, 09:15:40 »

Their support sucks >:(
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Shackeng

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Re: HP
« Reply #1 on: 05 May 2018, 09:18:46 »

Their support sucks >:(

It was brilliant for me! I guess its all down to who you get. :y
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Re: HP
« Reply #2 on: 05 May 2018, 09:24:02 »

Wed site says warranty left on my printer (bought from them on 1st of May) 10 months remaining, thinks I bought it in February.

Got passed from pillar to post on their support line, given 6 different phone numbers to ring, spent 3 hours on the phone, gave up in the end >:(
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Re: HP
« Reply #3 on: 05 May 2018, 10:42:02 »

Cull list, addition.
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dave the builder

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Re: HP
« Reply #4 on: 05 May 2018, 11:00:17 »

Cull list, addition.
Hold fire
HP make nice brown sauce
lots of p155ed off builders if they don't get their bacon buttys made just right  :o
which could impact the British economy long term
just a thought  :-\
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Re: HP
« Reply #5 on: 05 May 2018, 12:40:49 »

Their support sucks >:(
No shit, Sherlock.
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Re: HP
« Reply #6 on: 05 May 2018, 13:09:20 »

Cull list, addition.
Hold fire
HP make nice brown sauce
lots of p155ed off builders if they don't get their bacon buttys made just right  :o
which could impact the British economy long term
just a thought  :-\

Yes HP supports an entire nation!  :y  Imagine no HP with your bangers!  :-\  :(  ;D
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Re: HP
« Reply #7 on: 05 May 2018, 13:17:40 »

Do they still have french on one side of the label?

Ron.
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Re: HP
« Reply #8 on: 05 May 2018, 13:47:16 »

Do they still have french on one side of the label?

Ron.
made in the Netherlands apparently :o
had i been able to read , i would have noticed that  ;D
I'm sure May will have sorted out a deal for after brexit though  :y
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Re: HP
« Reply #9 on: 05 May 2018, 13:59:25 »

Do they still have french on one side of the label?

Ron.
made in the Netherlands apparently :o
had i been able to read , i would have noticed that  ;D
I'm sure May will have sorted out a deal for after brexit though  :y


Went to tulip land couple years back, think the called it "company reorganization" cheaper to sack Brummies, and make it cheaper abroad,.
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Re: HP
« Reply #10 on: 05 May 2018, 14:54:17 »


Went to tulip land couple years back, think the called it "company reorganization" cheaper to sack Brummies, and make it cheaper abroad,.
Pretty sure someone in Britain will have wrote the recipe down though ,so, after brexit ,we'll be able to get it made BY people from abroad BUT in brum   :y
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Re: HP
« Reply #11 on: 05 May 2018, 15:11:50 »

I use the Aldi German pattern brown sauce :-[ as it is much cheaper, tastes as good and like HP the pattern lid opens everytime & the seal lasts until it's empty. :y ;D
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Re: HP
« Reply #12 on: 05 May 2018, 15:21:40 »

I use the Aldi German pattern brown sauce :-[ as it is much cheaper, tastes as good and like HP the pattern lid opens everytime & the seal lasts until it's empty. :y ;D
I'm going to Aldi tomorrow to buy a set of their cheap, crap ,won't fit, 15 car seat covers for my Omega
I'll pick up a bottle of this "pattern sauce " skeptical of pattern stuff
will my bacon sandwich stall, fail to start ,not fit etc if i use aldi sauce  :-\
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Re: HP
« Reply #13 on: 05 May 2018, 16:44:58 »

I use the Aldi German pattern brown sauce :-[ as it is much cheaper, tastes as good and like HP the pattern lid opens everytime & the seal lasts until it's empty. :y ;D
I'm going to Aldi tomorrow to buy a set of their cheap, crap ,won't fit, 15 car seat covers for my Omega
I'll pick up a bottle of this "pattern sauce " skeptical of pattern stuff
will my bacon sandwich stall, fail to start ,not fit etc if i use aldi sauce  :-\


In this world, sometimes pattern parts are acceptable, but when it comes to sauce, there's only HP, and Heinz, there's only Colman's mustard,and branston pickle
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Re: HP
« Reply #14 on: 05 May 2018, 17:51:47 »

I use the Aldi German pattern brown sauce :-[ as it is much cheaper, tastes as good and like HP the pattern lid opens everytime & the seal lasts until it's empty. :y ;D
I'm going to Aldi tomorrow to buy a set of their cheap, crap ,won't fit, 15 car seat covers for my Omega
I'll pick up a bottle of this "pattern sauce " skeptical of pattern stuff
will my bacon sandwich stall, fail to start ,not fit etc if i use aldi sauce  :-\


In this world, sometimes pattern parts are acceptable, but when it comes to sauce, there's only HP, and Heinz, there's only Colman's mustard,and branston pickle
Yes, but Rods lives in a large house in an exclusive area of the country and is doing some work on his bedrooms. Every penny helps.  ::)

I wonder if he does what some people do around here? Take their M&S carrier bags into Aldi for the benefit of the neighbours when they are unloading the car.
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Re: HP
« Reply #15 on: 05 May 2018, 18:40:48 »

Found someone who will escalate the problem, assured I will be contacted by phone in the next few days.

Oops, something pink just flew past my widow
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Re: HP
« Reply #16 on: 05 May 2018, 18:48:55 »

Found someone who will escalate the problem, assured I will be contacted by phone in the next few days.

Oops, something pink just flew past my widow
tell them we all like their brown sauce but their customer service sucks big time  :y

but seriously , hope you resolve the problem  ;)
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Re: HP
« Reply #17 on: 09 May 2018, 18:56:36 »

I had superb service from HP today, had a toner cartridge, 11 months old develop a drum fault.
Raised a case on their portal,
within an hour I had a phonecall,
few minutes of diagnostic proof, and a new cartridge dispatched!

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Re: HP
« Reply #18 on: 09 May 2018, 19:07:06 »

I had superb service from HP today, had a toner cartridge, 11 months old develop a drum fault.
Raised a case on their portal,
within an hour I had a phonecall,
few minutes of diagnostic proof, and a new cartridge dispatched!
Piss taking aside, like most large organisations, if you are on script, they are fast and efficient. Like most large organisations, if you have a non common issue, they become hard to deal with.
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Re: HP
« Reply #19 on: 09 May 2018, 21:05:56 »

My problem has now been sorted by one of their mods on their facebook page.

He arranged an email support (not normally available)

The final straw was when support gave me a phone number in Romania to ring that made me resort to Facebook.

Can't fault the free ink service, spare cartridges arrived within a week of signing up.

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Re: HP
« Reply #20 on: 12 May 2018, 10:59:41 »

Final update - 23 hours from case logged to new toner delivered, plus a phone call to check I was happy.
Dont even want the old cartridge back.
Icing on the cake, new cartridge is full capacity, not a 1/3rd used starter cartridge :)
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