Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: Jimbob on 02 March 2013, 07:33:54

Title: Always wondered what TB had against the BT Home Hub...
Post by: Jimbob on 02 March 2013, 07:33:54
Week or 2 ago, my (infinity) broadband went down, somewhat intermittently.

Did plenty of first line checks myself, swapping every cable out etc to no avail.

BT decided it was my home hub.  I didnt beleive them, the white modem possibly, but not the hub.

Anyway, they sent one (as it happens perfect service kicked back in before it arrived)

Swapped it out when it arrived, and sent the 'faulty' one back.

Few days later it came to my attention none of my servers were accessible from outside...Hmmm must have sent my NAT up wrong, weird as thats almost impossible with a HH, but there you go.

No, all fine... Hmmmm..... Google.

Ahhhhh

Bt have 2 home hub 3's rev a and ref b.  I must have had a rev b before, and they had sent a rev a, which has a pretty major flaw of port forwarding not working! 

One email sent to BT outlining the problem, and a rev B model dispatched within 2 hours!

So fair play to BT on service...But come on!  a router that port forwarding doesn't work on!  inexcusable.

I know the home hub is a simple, basic device to suit the masses, and 99% wont notice that fault, but even so.  Shocked me.


Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: Auto Addict on 02 March 2013, 07:36:31
Worrying, as I'm in the process of switching to BT.
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: Jimbob on 02 March 2013, 07:42:37
If you dont forward ports, dont worry about it, router has been rock solid in operation apart from that.

If it does bother you, open a port, run a test port scan and see if yours is affected...If it is, Ill happily send you what I sent them, as it clearly works :y
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: Auto Addict on 02 March 2013, 07:47:13
If you dont forward ports, dont worry about it, router has been rock solid in operation apart from that.

If it does bother you, open a port, run a test port scan and see if yours is affected...If it is, Ill happily send you what I sent them, as it clearly works :y

I don't, so I'll stop worrying then ;D
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: Jimbob on 02 March 2013, 08:07:07
Ohhh and the backup and restore function is piss poor too..

You back it up, think sorted, can restore my backup to my new hub...

Ohh no, you can only restore to the same exact hub!  so if you knacker your settings, your ok, but for a swap out its no use at all.  grrrr
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: Terbs on 02 March 2013, 10:12:32
Don't fully understand the techy bits, but I have a BT Hub (infinity), and I forward ports with no problems at all ;)

Probably not what you are talking about, but I thought I would say mine was working :y
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: Kevin Wood on 02 March 2013, 10:21:01
Don't fully understand the techy bits, but I have a BT Hub (infinity), and I forward ports with no problems at all ;)

Probably not what you are talking about, but I thought I would say mine was working :y

Late bottled vintage, by any chance? ;)
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: TheBoy on 02 March 2013, 11:15:17
HH3 (both A and B) are OK for the sort of customers BT Retail want. They occasionally lock up, esp on the ADSL side of things, but easily sorted with the convenient reset switch. The wifi is poor by todays standards as well, although BT will say its the best, quoting a single, quite old review of one.

If you try and do anything advanced with it, its very poor. It either doesn't work, or it falls over.

I won't use them any more. Hence I have a pile of the business version of HH3s stacked up here. Fortunately, as they accept Plusnet IDs, unlike earlier hubs, I can send them to mum, who gets through them like Kevin Wood gets through port.
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: TheBoy on 02 March 2013, 11:18:03
Worrying, as I'm in the process of switching to BT.
Infinity? If so, you'll definately get a HH3. For your needs, it will be ideal. You may have the occasional lockup, but I think you'll find it ideal for your needs.

Total Broadband? Luck of the draw, some customers still get HH2. More robust TBH, but very weak wifi.
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: Auto Addict on 02 March 2013, 13:14:42
Worrying, as I'm in the process of switching to BT.
Infinity? If so, you'll definately get a HH3. For your needs, it will be ideal. You may have the occasional lockup, but I think you'll find it ideal for your needs.

Total Broadband? Luck of the draw, some customers still get HH2. More robust TBH, but very weak wifi.

Total Broadband :(

So, if you were to recommend a router, which one would you go for to give decent WiFi?
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: Taxi_Driver on 02 March 2013, 13:18:23
Worrying, as I'm in the process of switching to BT.
Infinity? If so, you'll definately get a HH3. For your needs, it will be ideal. You may have the occasional lockup, but I think you'll find it ideal for your needs.

Total Broadband? Luck of the draw, some customers still get HH2. More robust TBH, but very weak wifi.

Total Broadband :(

So, if you were to recommend a router, which one would you go for to give decent WiFi?

How fast do you want it to be ?
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: Auto Addict on 02 March 2013, 16:10:55
Worrying, as I'm in the process of switching to BT.
Infinity? If so, you'll definately get a HH3. For your needs, it will be ideal. You may have the occasional lockup, but I think you'll find it ideal for your needs.

Total Broadband? Luck of the draw, some customers still get HH2. More robust TBH, but very weak wifi.

Total Broadband :(

So, if you were to recommend a router, which one would you go for to give decent WiFi?

How fast do you want it to be ?

Not so worried about speed, more on strength.
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: Taxi_Driver on 02 March 2013, 18:22:53
Worrying, as I'm in the process of switching to BT.
Infinity? If so, you'll definately get a HH3. For your needs, it will be ideal. You may have the occasional lockup, but I think you'll find it ideal for your needs.

Total Broadband? Luck of the draw, some customers still get HH2. More robust TBH, but very weak wifi.

Total Broadband :(

So, if you were to recommend a router, which one would you go for to give decent WiFi?

How fast do you want it to be ?

Not so worried about speed, more on strength.

Well, if you dont mind 54Mbs tho i believe it can be set to 108Mbs I've a spare Netgear WG102 going spare here......its just a wifi access point, so you'd have to plug it into your router, disable wifi on the router and let this do the wifi. Dunno what TB thinks of them, but there suppose to be a business type device. Free to an OAP  ;D :)
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: TheBoy on 02 March 2013, 18:51:55
Worrying, as I'm in the process of switching to BT.
Infinity? If so, you'll definately get a HH3. For your needs, it will be ideal. You may have the occasional lockup, but I think you'll find it ideal for your needs.

Total Broadband? Luck of the draw, some customers still get HH2. More robust TBH, but very weak wifi.

Total Broadband :(

So, if you were to recommend a router, which one would you go for to give decent WiFi?
Suck it and see when its all fitted.
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: hercules on 02 March 2013, 20:18:21
your all doing it wrong,get down to argos and purchase an alba modem with built in router and secondary hub incase the router goes down,it connects with gayphones,lappies,towers and tech 2,s.puts out 285000000 mbpms and accepts inward ports and sideway ports it eats forward ports for breakfast and can swallow an adsl along with its long battery life and only using 3xaaa its a bargain at only £4.67 its part of the value range and puts others to shame  ;)
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: OmegaAnglesey on 02 March 2013, 20:39:52
Mine (BT Home Hub 3) has been playing up for the past week or so the middle B is either Orange or red, Its okay after resetting for a day then its off again.  :-\
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: hotel21 on 02 March 2013, 22:54:34
your all doing it wrong,get down to argos and purchase an alba modem with built in router and secondary hub incase the router goes down,it connects with gayphones,lappies,towers and tech 2,s.puts out 285000000 mbpms and accepts inward ports and sideway ports it eats forward ports for breakfast and can swallow an adsl along with its long battery life and only using 3xaaa its a bargain at only £4.67 its part of the value range and puts others to shame  ;)

As a revered member said on here a week or so ago, I'd suggest a little more water with it.  ;D  :y
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: Gaffers on 02 March 2013, 22:57:44
At least your router supports PF.  The Sky one does not and as you cannot use a 3rd party one you're pretty much F&%(£d if you want to setup online gaming.
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: Auto Addict on 03 March 2013, 07:41:39
The way I read this is, if I swop to BT Total Broadband, I will have a more stable internet connection, but will have router problems, as the the router they will supply is crap.

Can't see the point in swopping, really.

Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: Jimbob on 03 March 2013, 09:07:01
AA, I wouldnt worry, mine had been fine since day 1, and still was when the wrongly swapped it out.

The new one, faulty on arrival was swapped out again within days - good customer service, I doubt you will have a prob...

and for the records, mine supports mario kart just fine ;)
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: TheBoy on 03 March 2013, 09:12:43
The way I read this is, if I swop to BT Total Broadband, I will have a more stable internet connection, but will have router problems, as the the router they will supply is crap.

Can't see the point in swopping, really.
BT Openreach will provide the same wires to you house, whether you stick with C&W, or if you go with BT Retail's product.

Accept the fact that most ISPs supply the shittiest routers they can, and modify them to restrict their capability.  The HH3 works OK for "normal" consumer use, with the occasional lock-up. Its probably as good as what most ISPs supply.

If you really want stability on the line, go FTTC - the shorter line length makes a world of difference.
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: Auto Addict on 03 March 2013, 09:40:02
 :-\ :-\ :-\ :-\ :'( :'( :'( :'(
Title: Re: Always wondered what TB had against the BT Home Hub...
Post by: aaronjb on 03 March 2013, 10:49:30
If you really want stability on the line, go FTTC - the shorter line length makes a world of difference.

Or FTTP if you want to be a big roller (when you can order it, anyway) .. mind, the installation cost might be a bit eye watering for some ;D