Omega Owners Forum

Chat Area => General Discussion Area => Topic started by: Kate on 13 March 2013, 18:37:17

Title: Sky broadband connection problem
Post by: Kate on 13 March 2013, 18:37:17

My Sky broadband router keeps losing its connection and then connecting again. I'm not sure if it's the RJ11 cable or not and I haven't got another to test it. My PC is connected to the router by a cable, not wireless.

Has anyone else had this problem?

Any help would be greatly appreciated. :y :-* :-* :-*

It's driving me mad. >:(

Title: Re: Sky broadband connection problem
Post by: STMO123 on 13 March 2013, 19:25:37

If the broadband light keeps going off on your router, it has nothing to do with your connection from computer. These things usually settle down.

Title: Re: Sky broadband connection problem
Post by: Kate on 13 March 2013, 19:32:57

Quote from: STEMO on 13 March 2013, 19:25:37

If the broadband light keeps going off on your router, it has nothing to do with your connection from computer. These things usually settle down.

It's been doing it for a few days now. On off on off on off........etc. etc.

Title: Re: Sky broadband connection problem
Post by: STMO123 on 13 March 2013, 19:40:01

Call sky. 0207 1267020.

Title: Re: Sky broadband connection problem
Post by: Kate on 13 March 2013, 19:46:19

Quote from: STEMO on 13 March 2013, 19:40:01

Call sky. 0207 1267020.

Thanks Stemo. :y

I'll give them a call. I hope they don't tell me to turn the router on and off. Grrrr. >:(

Title: Re: Sky broadband connection problem
Post by: Broomies Mate on 13 March 2013, 20:11:52

Dial 150 from your landline - It's just...... easier!  ;D

Title: Re: Sky broadband connection problem
Post by: tunnie on 13 March 2013, 20:15:04

Which router is it?

Title: Re: Sky broadband connection problem
Post by: Kate on 13 March 2013, 20:15:18

Quote from: Broomies Mate on 13 March 2013, 20:11:52

Dial 150 from your landline - It's just...... easier!  ;D

Thanks BM! :y

Title: Re: Sky broadband connection problem
Post by: Kate on 13 March 2013, 20:15:55

Quote from: tunnie on 13 March 2013, 20:15:04

Which router is it?

The white one.

Title: Re: Sky broadband connection problem
Post by: STMO123 on 13 March 2013, 20:25:39

Quote from: Broomies Mate on 13 March 2013, 20:11:52

Dial 150 from your landline - It's just...... easier!  ;D

I'm a sky customer, and I forgot that.  ;D