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Author Topic: Sky broadband connection problem  (Read 1220 times)

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Kate

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Sky broadband connection problem
« on: 13 March 2013, 18:37:17 »
My Sky broadband router keeps losing its connection and then connecting again. I'm not sure if it's the RJ11 cable or not and I haven't got another to test it. My PC is connected to the router by a cable, not wireless.

Has anyone else had this problem?

Any help would be greatly appreciated. :y :-* :-* :-*

It's driving me mad. >:(
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STMO123

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Re: Sky broadband connection problem
« Reply #1 on: 13 March 2013, 19:25:37 »
If the broadband light keeps going off on your router, it has nothing to do with your connection from computer. These things usually settle down.
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Kate

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Re: Sky broadband connection problem
« Reply #2 on: 13 March 2013, 19:32:57 »
Quote from: STEMO on 13 March 2013, 19:25:37
If the broadband light keeps going off on your router, it has nothing to do with your connection from computer. These things usually settle down.

It's been doing it for a few days now. On off on off on off........etc. etc.
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STMO123

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Re: Sky broadband connection problem
« Reply #3 on: 13 March 2013, 19:40:01 »
Call sky. 0207 1267020.
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Kate

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Re: Sky broadband connection problem
« Reply #4 on: 13 March 2013, 19:46:19 »
Quote from: STEMO on 13 March 2013, 19:40:01
Call sky. 0207 1267020.

Thanks Stemo. :y

I'll give them a call. I hope they don't tell me to turn the router on and off. Grrrr. >:(
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Broomies Mate

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Re: Sky broadband connection problem
« Reply #5 on: 13 March 2013, 20:11:52 »
Dial 150 from your landline - It's just...... easier!  ;D
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tunnie

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Re: Sky broadband connection problem
« Reply #6 on: 13 March 2013, 20:15:04 »
Which router is it?
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Kate

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Re: Sky broadband connection problem
« Reply #7 on: 13 March 2013, 20:15:18 »
Quote from: Broomies Mate on 13 March 2013, 20:11:52
Dial 150 from your landline - It's just...... easier!  ;D

Thanks BM! :y
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Kate

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Re: Sky broadband connection problem
« Reply #8 on: 13 March 2013, 20:15:55 »
Quote from: tunnie on 13 March 2013, 20:15:04
Which router is it?

The white one.
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STMO123

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Re: Sky broadband connection problem
« Reply #9 on: 13 March 2013, 20:25:39 »
Quote from: Broomies Mate on 13 March 2013, 20:11:52
Dial 150 from your landline - It's just...... easier!  ;D
I'm a sky customer, and I forgot that.  ;D
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