Omega Owners Forum
Chat Area => General Discussion Area => Topic started by: Crazycarzowner on 18 January 2014, 20:41:53
-
Apparently My delivery came today & I signed for it!!! >:( >:( >:( Yeah right, I don't think so, been on shift since 7am and only got in at 6pm. "Oh no Mr Jasonm, we've delivered it, you've actually signed for it" Like to see their faces when I go in on Monday to look at my signature and show them one of mine on MY official card ::) ???
-
Will that be in uniform officer lol ;D
-
I'd love to be there as we'll to see their faces...........and tell them the CID have been informed! ;D ;D ;D
-
Will that be in uniform officer lol ;D
Should be... would love to see the look on the Drivers face when he walks in to the office ;D tinkers...
-
Whoever has got it will be very unimpressed - 1 pair of Guinness slippers size 12, one battery operated pepper mill & 3 pairs of thermal-line socks! ;D ;D ;D
-
I'm off on Mon ....... Can I come with you? ;D ;D ;D ;D ;D ;D
-
Think I'll sell tickets ;D ;D ;D ;D
-
If you promise to get your truncheon out, I'll be along. :-*
-
Steady on STEMO, you're blood pressure will go haywire again!!! ;D ;D ;D
-
Ha ha ha FAIL ;D ;D ;D ;D love to be there too
-
Sure its not with a neighbour or hidden outside the house somewhere...?
They are supposed to put a card through the door, but often don't.
-
Yodel are a joke.
I checked out their customer reviews once. From something like 5000 reviews they ended up with 1.2 out of 5. :(
-
Yodel are a joke.
I checked out their customer reviews once. From something like 5000 reviews they ended up with 1.2 out of 5. :(
Yet large companies like Amazon continue to use them, and others of their ilk.
-
I have never had an issue with Yodel. Shitty link however have a 100% failure rate. The last time they apparently left 2 cards after trying my address twice. Not only was that bullshit as we had no card but the manager smugly showed me the gps location they visited and a photo of the house. The house had a gabel front, mine doesn't, andthe gps was on a road which has no similarity with mine in terms of name plus it was in the wrong postcode entirely.
The look on the smug gits face when I told him. .....
-
Yodel are a joke.
I checked out their customer reviews once. From something like 5000 reviews they ended up with 1.2 out of 5. :(
Yet large companies like Amazon continue to use them, and others of their ilk.
Because they're cheap... although they're cheap because they're crap. Have watched one of their drivers pull up outside the house, write a Sorry card, get out, pop it in the letter box, get back in the van and drive off, all before I could get downstairs to ask why he was so retarded :o
Onanist made no attempt to either press the door bell, (which incidentally is next to the letter box), or to get the 2kg package out of the van. Car was clearly on the drive, as I was in. Took them nearly a week to redeliver the package >:(
Shitty link aren't much better...
-
Yodel are a joke.
I checked out their customer reviews once. From something like 5000 reviews they ended up with 1.2 out of 5. :(
Yet large companies like Amazon continue to use them, and others of their ilk.
Because they're cheap... although they're cheap because they're crap. Have watched one of their drivers pull up outside the house, write a Sorry card, get out, pop it in the letter box, get back in the van and drive off, all before I could get downstairs to ask why he was so retarded :o
Onanist made no attempt to either press the door bell, (which incidentally is next to the letter box), or to get the 2kg package out of the van. Car was clearly on the drive, as I was in. Took them nearly a week to redeliver the package >:(
Shitty link aren't much better...
That's my point. Amazon, in my opinion, cannot be beaten for customer service, yet they put their reputation at risk by using these numpties. I had a parcel delivered to the wrong address and amazon immediately refunded me. I got the parcel later and told amazon but they never took the money back.
-
Yodel are a joke.
I checked out their customer reviews once. From something like 5000 reviews they ended up with 1.2 out of 5. :(
Yet large companies like Amazon continue to use them, and others of their ilk.
Because they're cheap... although they're cheap because they're crap. Have watched one of their drivers pull up outside the house, write a Sorry card, get out, pop it in the letter box, get back in the van and drive off, all before I could get downstairs to ask why he was so retarded :o
Onanist made no attempt to either press the door bell, (which incidentally is next to the letter box), or to get the 2kg package out of the van. Car was clearly on the drive, as I was in. Took them nearly a week to redeliver the package >:(
Shitty link aren't much better...
He was clearly a graduate of Parcel Farce's training school, as that is their SOP. The sooner that the asset strippers realise that the Royal Mail is only pretending to be a parcel delivery organisation the better. Could anyone explain to me how they can get a parcel to me from Scotland overnight, but I have to wait at least 24hours to collect it from the sorting office less than a mile away? It's particularly frustrating as the oppsers never manage to deliver parcels to me.
-
Best thing to do for future purchases is to remove your personal name from the parcel delivery and put on a company name or something. Then the delivery guy/thieving neighbour has no name to give out or try to sign.
Bitter experience in terms of £200 quids worth of purchase which was "signed for" so delivered even thou it was clearly not my signature.
-
Yodel are a joke.
I checked out their customer reviews once. From something like 5000 reviews they ended up with 1.2 out of 5. :(
Yet large companies like Amazon continue to use them, and others of their ilk.
I like Yodel :-* :-* :-*.The inept approach to business they favour so much resulted in a free bread maker. :y :y
-
Yodel are a joke.
I checked out their customer reviews once. From something like 5000 reviews they ended up with 1.2 out of 5. :(
Yet large companies like Amazon continue to use them, and others of their ilk.
Because they're cheap... although they're cheap because they're crap. Have watched one of their drivers pull up outside the house, write a Sorry card, get out, pop it in the letter box, get back in the van and drive off, all before I could get downstairs to ask why he was so retarded :o
Onanist made no attempt to either press the door bell, (which incidentally is next to the letter box), or to get the 2kg package out of the van. Car was clearly on the drive, as I was in. Took them nearly a week to redeliver the package >:(
Shitty link aren't much better...
He was clearly a graduate of Parcel Farce's training school, as that is their SOP. The sooner that the asset strippers realise that the Royal Mail is only pretending to be a parcel delivery organisation the better. Could anyone explain to me how they can get a parcel to me from Scotland overnight, but I have to wait at least 24hours to collect it from the sorting office less than a mile away? It's particularly frustrating as the oppsers never manage to deliver parcels to me.
Parcel farce and royal fail are 2 separate companies, both inept but separate companies never the less, both are owned by RMG but they split them up to see who made the most money but then found they were both running at a loss, so instead of having one big loss they ended up with have 2 smaller losses which makes no sense at all
-
Despite living in the arse end of nowhere, we have absolutely no issues with any couriers or RM, and haven't for years since Amtrak went up the Gary Glitter.
Amtrak had a 100% failure rate to ever deliver on the promised day, and about a 50% failure rate to ever deliver, but always used the same excuse that the driver had had an accident.
-
Yodel are a joke.
I checked out their customer reviews once. From something like 5000 reviews they ended up with 1.2 out of 5. :(
Yet large companies like Amazon continue to use them, and others of their ilk.
Because they're cheap... although they're cheap because they're crap. Have watched one of their drivers pull up outside the house, write a Sorry card, get out, pop it in the letter box, get back in the van and drive off, all before I could get downstairs to ask why he was so retarded :o
Onanist made no attempt to either press the door bell, (which incidentally is next to the letter box), or to get the 2kg package out of the van. Car was clearly on the drive, as I was in. Took them nearly a week to redeliver the package >:(
Shitty link aren't much better...
He was clearly a graduate of Parcel Farce's training school, as that is their SOP. The sooner that the asset strippers realise that the Royal Mail is only pretending to be a parcel delivery organisation the better. Could anyone explain to me how they can get a parcel to me from Scotland overnight, but I have to wait at least 24hours to collect it from the sorting office less than a mile away? It's particularly frustrating as the oppsers never manage to deliver parcels to me.
Parcel farce and royal fail are 2 separate companies, both inept but separate companies never the less, both are owned by RMG but they split them up to see who made the most money but then found they were both running at a loss, so instead of having one big loss they ended up with have 2 smaller losses which makes no sense at all
Not an economist then... ::)
Smaller losses equals less interest, therefore lower interest payments, making the debts easier to service. If one part of the business has a good couple of months, they can reduce their losses, and therefore interest, without having to bail out the rest of the group, rather than having one profitable department propping up the whole house of cards :y
-
Despite living in the arse end of nowhere, we have absolutely no issues with any couriers or RM, and haven't for years since Amtrak went up the Gary Glitter.
Amtrak had a 100% failure rate to ever deliver on the promised day, and about a 50% failure rate to ever deliver, but always used the same excuse that the driver had had an accident.
He probably had ::)
-
Yodel are a joke.
I checked out their customer reviews once. From something like 5000 reviews they ended up with 1.2 out of 5. :(
Yet large companies like Amazon continue to use them, and others of their ilk.
Because they're cheap... although they're cheap because they're crap. Have watched one of their drivers pull up outside the house, write a Sorry card, get out, pop it in the letter box, get back in the van and drive off, all before I could get downstairs to ask why he was so retarded :o
Onanist made no attempt to either press the door bell, (which incidentally is next to the letter box), or to get the 2kg package out of the van. Car was clearly on the drive, as I was in. Took them nearly a week to redeliver the package >:(
Shitty link aren't much better...
He was clearly a graduate of Parcel Farce's training school, as that is their SOP. The sooner that the asset strippers realise that the Royal Mail is only pretending to be a parcel delivery organisation the better. Could anyone explain to me how they can get a parcel to me from Scotland overnight, but I have to wait at least 24hours to collect it from the sorting office less than a mile away? It's particularly frustrating as the oppsers never manage to deliver parcels to me.
Parcel farce and royal fail are 2 separate companies, both inept but separate companies never the less, both are owned by RMG but they split them up to see who made the most money but then found they were both running at a loss, so instead of having one big loss they ended up with have 2 smaller losses which makes no sense at all
Not an economist then... ::)
Smaller losses equals less interest, therefore lower interest payments, making the debts easier to service. If one part of the business has a good couple of months, they can reduce their losses, and therefore interest, without having to bail out the rest of the group, rather than having one profitable department propping up the whole house of cards :y
the only reason they have had a good couple of months is that most of the rounds in parcel farce have now been sold to the drivers, but they pay for everything i.e the van the hht...must be worth doing as the drivers would not go down that route I guess :-\
-
I use APC for ABS club shop deliverys as they are cheaper than Royal Snail and everything is signed for and normally next day
Keith B
-
Well here's the reply from the complaints dept. re. my run in with Yodel customer services
Dear Jason
I am genuinely sorry that you have had cause to complain and I can assure you that this matter has been taken very seriously.
Our drivers have strict guidelines governing when and where a shipment can be left safe, and clearly in this instance they have not been followed. I have forwarded your email to the management team of the relevant service centre and asked that the driver responsible is dealt with following our disciplinary procedures. Our delivery standards have evidently not been met and this is not the level of service we would wish any customer to receive.
Please may I re-iterate my apologies on behalf of Yodel for your poor customer experience and for all the inconvenience this has caused.
Kind Regards
Oliver
Yodel Customer Services
-
That's all well and good but are you getting a replacement item foc?....
-
Ah! No, missed a bit of the story off, the day after the alleged delivery, the misses was putting out some rubbish in the bin outside & found said items behind the bin in the bushes :o :o :o where anyone could have seen & possibly took em >:( >:( >:(
-
Ah! No, missed a bit of the story off, the day after the alleged delivery, the misses was putting out some rubbish in the bin outside & found said items behind the bin in the bushes :o :o :o where anyone could have seen & possibly took em >:( >:( >:(
That is EXACTLY what happened to us, on a delivery from Argos, left near the recycling bin, again not seen till the next day - good job it didn't rain, despite the fact that the delivery instruction clearly visible on the box said to leave in the porch or next door........... >:( :-X
-
Had a phone call from a manager at Yodel today, he was very apologetic and stated that he'd had the driver in for 'words' this morning. The driver could not explain why he'd said I'd signed for it but he'd left it outside ::) ::) ::) ;D ;D ;D and the manager stated that after a very big bollocking, final written warning & being docked 2 days pay the driver has been removed from delivering in our area and is to be given further 'training'.
Not a bad result, IF the manager has done what he says.