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Chat Area => General Discussion Area => Topic started by: moggy on 20 May 2014, 20:02:08

Title: Bt Infinity
Post by: moggy on 20 May 2014, 20:02:08
Hi all,hope you are all well.Just wanted to ask,is anybody on this as i have just had it installed.Cant say i am impressed,20/6 down 14/2 up.I was promised a lot more,what are you getting.Dean :y
Title: Re: Bt Infinity
Post by: TheBoy on 20 May 2014, 20:30:34
Where are you getting the figures from?

For reference, I'm getting approx. 62 down, 15ish up (impossible to get a clean run on the Zen line) on both of my Zen fibre and BT Infinity for Business lines.  I've about 400m from my cabinet.
Title: Re: Bt Infinity
Post by: tunnie on 20 May 2014, 20:35:55
Full beans infinity here...

45 down tonight. But guess it is peak time
Title: Re: Bt Infinity
Post by: moggy on 20 May 2014, 20:37:39
Where are you getting the figures from?

For reference, I'm getting approx. 62 down, 15ish up (impossible to get a clean run on the Zen line) on both of my Zen fibre and BT Infinity for Business lines.  I've about 400m from my cabinet.
Hi TB i have been running speed test with my bt,on there web site and thats the average.Had it installed 2 weeks ago,so not good i take it.Must be some problems again then. >:(
Title: Re: Bt Infinity
Post by: TheBoy on 20 May 2014, 20:41:48
Where are you getting the figures from?

For reference, I'm getting approx. 62 down, 15ish up (impossible to get a clean run on the Zen line) on both of my Zen fibre and BT Infinity for Business lines.  I've about 400m from my cabinet.
Hi TB i have been running speed test with my bt,on there web site and thats the average.Had it installed 2 weeks ago,so not good i take it.Must be some problems again then. >:(
The BT Wholesale speedtester should give the sync speed once you've put in the phone number.

Did you go for a full fat one?

Either way, 20Mb is borderline then allowing you to have infinity - how far are you from your cabinet? What state is your house wiring in?
Title: Re: Bt Infinity
Post by: moggy on 20 May 2014, 20:52:02
Where are you getting the figures from?

For reference, I'm getting approx. 62 down, 15ish up (impossible to get a clean run on the Zen line) on both of my Zen fibre and BT Infinity for Business lines.  I've about 400m from my cabinet.
Hi TB i have been running speed test with my bt,on there web site and thats the average.Had it installed 2 weeks ago,so not good i take it.Must be some problems again then. >:(
The BT Wholesale speedtester should give the sync speed once you've put in the phone number.

Did you go for a full fat one?

Either way, 20Mb is borderline then allowing you to have infinity - how far are you from your cabinet? What state is your house wiring in?
Where is the sync speed mate,if you mean the full fat one.Bt infinity2 cab distance not known,as for the house wiring.Old terrace house in hartlepool(don't laugh).
Title: Re: Bt Infinity
Post by: moggy on 20 May 2014, 21:03:08
BTW wired connection,i have spoke to bt.It was free upgrade,free hub 5 engineer install.On speed test site okki it said 87 down 16 up. :-\.also £30.19 per month for bb.Also 3 miles from the exchange. :-[
Title: Re: Bt Infinity
Post by: TheBoy on 20 May 2014, 21:07:28
Sync is on the Wholesale tester.

Speed of Infinity is dependent on the distance you are from the cabinet, and the quality of the cabling. Generally, Infinity doesn't like home wiring to be done in a star formation, but straight, as this reduces reflections. Sometimes disconnecting the ringer wire improves sync speed.

Obviously, all this will make sod all difference if you're a million miles from the cabinet, but in an urban area, I'd expect you're not far...
Title: Re: Bt Infinity
Post by: TheBoy on 20 May 2014, 21:08:49
BTW wired connection,i have spoke to bt.It was free upgrade,free hub 5 engineer install.On speed test site okki it said 87 down 16 up. :-\.also £30.19 per month for bb.Also 3 miles from the exchange. :-[
Ignore the OKLA test sites, they are pointless.

Distance from exchange is irrelevant for Infinity/fibre products, its distance from cabinet...
Title: Re: Bt Infinity
Post by: Stemo on 20 May 2014, 21:12:11
Unless you are a gamer or something, I can't see the point.
Title: Re: Bt Infinity
Post by: moggy on 20 May 2014, 21:15:35
BTW wired connection,i have spoke to bt.It was free upgrade,free hub 5 engineer install.On speed test site okki it said 87 down 16 up. :-\.also £30.19 per month for bb.Also 3 miles from the exchange. :-[
Ignore the OKLA test sites, they are pointless.

Distance from exchange is irrelevant for Infinity/fibre products, its distance from cabinet...
Thanks mate,but can i find out how far i am from the cab :y
Title: Re: Bt Infinity
Post by: moggy on 20 May 2014, 21:17:00
Unless you are a gamer or something, I can't see the point.
Hi STEMO hope you are well.What do you mean mate.Dean
Title: Re: Bt Infinity
Post by: moggy on 20 May 2014, 21:22:47
TB an open-reach guy is coming Friday.What should i ask him if you don't mind. :y
Title: Re: Bt Infinity
Post by: Stemo on 20 May 2014, 21:25:29
Unless you are a gamer or something, I can't see the point.
Hi STEMO hope you are well.What do you mean mate.Dean
I just don't need that kind of speed. Basic broadband is plenty fast enough for me, and my son seems to manage mario karts online very well.
Title: Re: Bt Infinity
Post by: TheBoy on 20 May 2014, 21:29:55
BTW wired connection,i have spoke to bt.It was free upgrade,free hub 5 engineer install.On speed test site okki it said 87 down 16 up. :-\.also £30.19 per month for bb.Also 3 miles from the exchange. :-[
Ignore the OKLA test sites, they are pointless.

Distance from exchange is irrelevant for Infinity/fibre products, its distance from cabinet...
Thanks mate,but can i find out how far i am from the cab :y
Go walkies ;)
Title: Re: Bt Infinity
Post by: TheBoy on 20 May 2014, 21:30:57
TB an open-reach guy is coming Friday.What should i ask him if you don't mind. :y
Before turning up, I'd be inclined to test the router in the test socket of the NTE5, assuming that's what you have, as that should automatically disconnect all internal wiring...
Title: Re: Bt Infinity
Post by: moggy on 20 May 2014, 21:37:49
Unless you are a gamer or something, I can't see the point.
Hi STEMO hope you are well.What do you mean mate.Dean
I just don't need that kind of speed. Basic broadband is plenty fast enough for me, and my son seems to manage mario karts online very well.
Think i may have dropped a bollok,i had an xp  pc.So i thought i will up grade the bb.And then upgrade the pc to win 7.In hine site should have done it the other way round.Ho well Dean
Title: Re: Bt Infinity
Post by: moggy on 20 May 2014, 21:40:05
TB an open-reach guy is coming Friday.What should i ask him if you don't mind. :y
Before turning up, I'd be inclined to test the router in the test socket of the NTE5, assuming that's what you have, as that should automatically disconnect all internal wiring...
I dont have an NTE5,only home hub 5.
Title: Re: Bt Infinity
Post by: TheBoy on 20 May 2014, 21:44:56
TB an open-reach guy is coming Friday.What should i ask him if you don't mind. :y
Before turning up, I'd be inclined to test the router in the test socket of the NTE5, assuming that's what you have, as that should automatically disconnect all internal wiring...
I dont have an NTE5,only home hub 5.
What did you plug it in to?
Title: Re: Bt Infinity
Post by: TheBoy on 20 May 2014, 21:45:43
http://en.wikipedia.org/wiki/British_telephone_sockets
Title: Re: Bt Infinity
Post by: Rog on 20 May 2014, 21:56:13
Unless you are a gamer or something, I can't see the point.

So, it's not just me. Everyone get really uptight about what speed their getting. Does it matter ?

When I moved I called BT about lines etc and the guy was prattling on on about better speed for lots more cash a month. Why ? I'm doing this on a 3G mobile connection. It's fine. Why would I want to pay LOTS and LOTSmore for fibre optic ? OK, I don't stream movies or game etc, but then I'm not a nerd and have a real life.

Title: Re: Bt Infinity
Post by: moggy on 20 May 2014, 21:56:52
TB an open-reach guy is coming Friday.What should i ask him if you don't mind. :y
Before turning up, I'd be inclined to test the router in the test socket of the NTE5, assuming that's what you have, as that should automatically disconnect all internal wiring...
I dont have an NTE5,only home hub 5.
What did you plug it in to?
Open reach socket MK2 top socket to dsl on hub bottom to phone.By engineer. :-\
Title: Re: Bt Infinity
Post by: moggy on 20 May 2014, 22:03:47
Unless you are a gamer or something, I can't see the point.

So, it's not just me. Everyone get really uptight about what speed their getting. Does it matter ?

When I moved I called BT about lines etc and the guy was prattling on on about better speed for lots more cash a month. Why ? I'm doing this on a 3G mobile connection. It's fine. Why would I want to pay LOTS and LOTSmore for fibre optic ? OK, I don't stream movies or game etc, but then I'm not a nerd and have a real life.
Rog,i don't play games,but i do stream movies.I am also not a nerd,and i have real life to my friend.And its not costing me any more than before.I just want what i pay fro mate.Regards Dean :y
Title: Re: Bt Infinity
Post by: TheBoy on 20 May 2014, 22:04:22
TB an open-reach guy is coming Friday.What should i ask him if you don't mind. :y
Before turning up, I'd be inclined to test the router in the test socket of the NTE5, assuming that's what you have, as that should automatically disconnect all internal wiring...
I dont have an NTE5,only home hub 5.
What did you plug it in to?
Open reach socket MK2 top socket to dsl on hub bottom to phone.By engineer. :-\
OK, does speed increase if you unscrew and remove bottom half of the faceplate?
Title: Re: Bt Infinity
Post by: TheBoy on 20 May 2014, 22:07:33
Unless you are a gamer or something, I can't see the point.

So, it's not just me. Everyone get really uptight about what speed their getting. Does it matter ?

When I moved I called BT about lines etc and the guy was prattling on on about better speed for lots more cash a month. Why ? I'm doing this on a 3G mobile connection. It's fine. Why would I want to pay LOTS and LOTSmore for fibre optic ? OK, I don't stream movies or game etc, but then I'm not a nerd and have a real life.
Pure download speed is just for penis measuring in the pub.

Where I feel fibre products really score is the upload. This makes VPNs for those who home work more reliable, VoIP less troublesome, and online cloud storage/sync viable.  8Mb down will stream any film from legal sources with ease, but the paltry 1Mb upload is useless for anything that involves your sending data.
Title: Re: Bt Infinity
Post by: TheBoy on 20 May 2014, 22:09:42
I just want what i pay fro mate.Regards Dean :y
You pay for an Up To xxMb service, not a xxMb service.

Obviously, its clearly not possible to provide everybody with the highest headline speed.
Title: Re: Bt Infinity
Post by: moggy on 20 May 2014, 22:10:37
TB an open-reach guy is coming Friday.What should i ask him if you don't mind. :y
Before turning up, I'd be inclined to test the router in the test socket of the NTE5, assuming that's what you have, as that should automatically disconnect all internal wiring...
I dont have an NTE5,only home hub 5.
What did you plug it in to?
Open reach socket MK2 top socket to dsl on hub bottom to phone.By engineer. :-\
OK, does speed increase if you unscrew and remove bottom half of the faceplate?
Can i do that mate,without ballsing anything up.As i have not tried.
Title: Re: Bt Infinity
Post by: moggy on 20 May 2014, 22:16:48
I just want what i pay fro mate.Regards Dean :y
You pay for an Up To xxMb service, not a xxMb service.

Obviously, its clearly not possible to provide everybody with the highest headline speed.
I agree mate,but surely the higher the premium you pay the better the service should be. :y
Title: Re: Bt Infinity
Post by: pscocoa on 20 May 2014, 22:17:27
Moggy have you done the obvious and spoken to BT to test the service.

You can ring them now and ask them to check.
Title: Re: Bt Infinity
Post by: Stemo on 20 May 2014, 22:19:34
I just want what i pay fro mate.Regards Dean :y
You pay for an Up To xxMb service, not a xxMb service.

Obviously, its clearly not possible to provide everybody with the highest headline speed.
I agree mate,but surely the higher the premium you pay the better the service should be. :y
What a quaint, old fashioned notion. ;D
Title: Re: Bt Infinity
Post by: TheBoy on 20 May 2014, 22:21:40
I just want what i pay fro mate.Regards Dean :y
You pay for an Up To xxMb service, not a xxMb service.

Obviously, its clearly not possible to provide everybody with the highest headline speed.
I agree mate,but surely the higher the premium you pay the better the service should be. :y
No. The line can only attain a certain maximum speed for a given technology. Spending more cannot increase that maximum.
Title: Re: Bt Infinity
Post by: moggy on 20 May 2014, 22:22:46
I just want what i pay fro mate.Regards Dean :y
You pay for an Up To xxMb service, not a xxMb service.

Obviously, its clearly not possible to provide everybody with the highest headline speed.
I agree mate,but surely the higher the premium you pay the better the service should be. :y
What a quaint, old fashioned notion. ;D
HO piss off bum-hole ;D ;D ;D
Title: Re: Bt Infinity
Post by: moggy on 20 May 2014, 22:28:36
I just want what i pay fro mate.Regards Dean :y
You pay for an Up To xxMb service, not a xxMb service.

Obviously, its clearly not possible to provide everybody with the highest headline speed.
I agree mate,but surely the higher the premium you pay the better the service should be. :y
No. The line can only attain a certain maximum speed for a given technology. Spending more cannot increase that maximum.
So bt should have given me a realistic down and up lode speed.If it was what they said i would not be complaing.
Title: Re: Bt Infinity
Post by: Vamps on 20 May 2014, 22:41:24
BT Infinity, just done a test,...........21.5MB down and 2.8MB up so about average? is fine for online gaming apparently........ :-\ :-\
Title: Re: Bt Infinity
Post by: moggy on 20 May 2014, 22:50:18
BT Infinity, just done a test,...........21.5MB down and 2.8MB up so about average? is fine for online gaming apparently........ :-\ :-\
Hi Vamps,just done a speed test with the wife.2 months down 2 min up.She said about average. ;D ;D ;D
Title: Re: Bt Infinity
Post by: Vamps on 20 May 2014, 22:51:50
BT Infinity, just done a test,...........21.5MB down and 2.8MB up so about average? is fine for online gaming apparently........ :-\ :-\
Hi Vamps,just done a speed test with the wife.2 months down 2 min up.She said about average. ;D ;D ;D

Nice one...... :y :y
Title: Re: Bt Infinity
Post by: moggy on 20 May 2014, 23:04:22
Moggy have you done the obvious and spoken to BT to test the service.

You can ring them now and ask them to check.
Hi mate sorry for not replying earlier.Yes rang them,they are sending an openreach engineer Friday.They confirm the speed is not,as quoted.What they will do is any ones guess. :-\
Title: Re: Bt Infinity
Post by: moggy on 21 May 2014, 19:52:37
TB i have sent you a pm,i know you are a busy man.But if you could give me your advice,it would be most appreciated.Dean :y
Title: Re: Bt Infinity
Post by: TheBoy on 21 May 2014, 21:25:54
TB i have sent you a pm,i know you are a busy man.But if you could give me your advice,it would be most appreciated.Dean :y
As per last line of PM, I've had a nasty thought - the speedtests you ran and got the 20down/18up, that wasn't on wireless was it?  If so, try on a wired connection.

20Mbps is around the top end of the capability of a 54Mb wifi (such as 802.11g) on a good day.
Title: Re: Bt Infinity
Post by: moggy on 22 May 2014, 17:58:04
TB i have sent you a pm,i know you are a busy man.But if you could give me your advice,it would be most appreciated.Dean :y
As per last line of PM, I've had a nasty thought - the speedtests you ran and got the 20down/18up, that wasn't on wireless was it?  If so, try on a wired connection.

20Mbps is around the top end of the capability of a 54Mb wifi (such as 802.11g) on a good day.
TB just did a test,sync speed 79.8, download speed 19MB,upload 14.8MB.Wired connection.
Title: Re: Bt Infinity
Post by: TheBoy on 22 May 2014, 21:24:04
TB i have sent you a pm,i know you are a busy man.But if you could give me your advice,it would be most appreciated.Dean :y
As per last line of PM, I've had a nasty thought - the speedtests you ran and got the 20down/18up, that wasn't on wireless was it?  If so, try on a wired connection.

20Mbps is around the top end of the capability of a 54Mb wifi (such as 802.11g) on a good day.
TB just did a test,sync speed 79.8, download speed 19MB,upload 14.8MB.Wired connection.
Was it working better before? If so, have you been raping the arse off it? Wonder if you're in a heavy shaping profile?

No chance anyone else have jumped onto your router and using your bandwidth?
Title: Re: Bt Infinity
Post by: moggy on 22 May 2014, 22:10:06
TB i have sent you a pm,i know you are a busy man.But if you could give me your advice,it would be most appreciated.Dean :y
As per last line of PM, I've had a nasty thought - the speedtests you ran and got the 20down/18up, that wasn't on wireless was it?  If so, try on a wired connection.

20Mbps is around the top end of the capability of a 54Mb wifi (such as 802.11g) on a good day.
TB just did a test,sync speed 79.8, download speed 19MB,upload 14.8MB.Wired connection.
Was it working better before? If so, have you been raping the arse off it? Wonder if you're in a heavy shaping profile?

No chance anyone else have jumped onto your router and using your bandwidth?
Hi mate,since the day infinity was installed.The connection as always been wired(9th may). And the speeds average what i have posted.Sorry i don't know what you mean,when you you say raping the arse off it.Also what is a heavy shaping profile,and how do i check if someone is using my bandwidth. Dean :y