Omega Owners Forum
Chat Area => General Discussion Area => Topic started by: moggy on 14 August 2014, 15:36:46
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Afternoon all,has anyone had dealings with these idiots.To cut a long story short,every two months.I go back to Birmingham to visit friends and relatives.As i now live in hartlepool,and have done so for the last year.I always stay at corley services,M6 days inn hotel.As i am a smoker(i know)and they have smoking rooms.I have just got my sixth parking ticket,from them.Despite me putting my reg in to there system,making six appeals on there web site.And the manager of the hotel,contacting there tech department.No contact number,only automated to pay by card.Or address to send a cheque to,you don't seem to be able to talk to someone.This is now beginning to piss me off,ok they have all been cancelled.When either i or the hotel have sent an email appeal.I would like to do something about it,as i consider it harassment now.Any advise welcome,or contact numbers for them.Or if anyone else has had dealings with them.Thanks for reading,Dean :y
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Keep your hotel booking details and receipts in a dedicated box. Then ignore the correspondence from them. If they try to take you to court for non payment, you will be able to demonstrate that you were parked legitimately :y
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Keep your hotel booking details and receipts in a dedicated box. Then ignore the correspondence from them. If they try to take you to court for non payment, you will be able to demonstrate that you were parked legitimately :y
No that is incorrect advice. The advice to ignore has changed since the introduction of the POPLA act. You basically 'soft' appeal, which they will likely ignore. You then 'hard' appeal to POPLA which costs them money. A well founded appeal will always win at POPLA.
If you ignore them, they have up to 6 years to persue you through the courts, and if you haven't followed the approved appeals procedure it could count against you.
http://forums.moneysavingexpert.com/showthread.php?t=4816822
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I am of no use for the advice, but hurrah for Hartlepool. My missus is born and bred...
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Normally I would agree with you on this point... but, as I understand the scenario given by the OP, parking is part and parcel of his overnight stay at the hotel. His car therefore has not been parked illegally. The customer cannot be held accountable for a sub contractors inept computer system ::)
If the OP has done everything asked of him, and can prove it, then it is upto the Parking gimps to take him to court to answer their evidence (or lack thereof). When the case goes against Parking Eye, then any time and trouble, plus damages will be awarded to the OP.
I would also suggest, that as the appeals have been upheld, then each case will go no further anyways. Keeping records is a protection against incompetence, rather than a defence of wrong doing. Should the need to appeal via POPLA, then historical proof of Parking Eyes ineptitude can only strengthen any appeal against them.
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Keep your hotel booking details and receipts in a dedicated box. Then ignore the correspondence from them. If they try to take you to court for non payment, you will be able to demonstrate that you were parked legitimately :y
No that is incorrect advice. The advice to ignore has changed since the introduction of the POPLA act. You basically 'soft' appeal, which they will likely ignore. You then 'hard' appeal to POPLA which costs them money. A well founded appeal will always win at POPLA.
If you ignore them, they have up to 6 years to persue you through the courts, and if you haven't followed the approved appeals procedure it could count against you.
http://forums.moneysavingexpert.com/showthread.php?t=4816822
Thanks for the reply my friend.But i have appealed to them and the hotel have appealed.All the notices were cancelled,but why do i have to keep doing this.You would have thought,there system would recognize my reg.The last time i was there for 8 hours and 15min.Obviously in the hotel,i don't go dogging for that long ;D ;D :D.Just getting on my tits really,and would like to do something about it.Regards Dean
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In truth not much you can do apart from getting the hotel to keep cancelling the tickets :-\
Of course, if it wasn't totally illegal, and therefore not an actual sugestion. At all. It would be unfortunate if the MD of Parking Eye happened to own a car with a registration number, and that someone went onto ebay and ordered a set of plates in that number. It would be even more unfortunate if, somehow, those plates found themselves on a car overnighting at a certain Days Inn oop norf ::) Obviously such behaviour is entirely criminal, and would be outstandingly stupid, and deserving of any punishment which subsequently arose as a result. But... :-X
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Normally I would agree with you on this point... but, as I understand the scenario given by the OP, parking is part and parcel of his overnight stay at the hotel. His car therefore has not been parked illegally. The customer cannot be held accountable for a sub contractors inept computer system ::)
If the OP has done everything asked of him, and can prove it, then it is upto the Parking gimps to take him to court to answer their evidence (or lack thereof). When the case goes against Parking Eye, then any time and trouble, plus damages will be awarded to the OP.
I would also suggest, that as the appeals have been upheld, then each case will go no further anyways. Keeping records is a protection against incompetence, rather than a defence of wrong doing. Should the need to appeal via POPLA, then historical proof of Parking Eyes ineptitude can only strengthen any appeal against them.
Spot on sir,i have kept.All phone,and email correspondence.With the hotel and parking eye,also receipts of my stays.From the first notice,i have even spoke to the manager of the hotel.But still the notices keep coming. >:( Dean.
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If the OP has done everything asked of him, and can prove it, then it is upto the Parking gimps to take him to court to answer their evidence (or lack thereof). When the case goes against Parking Eye, then any time and trouble, plus damages will be awarded to the OP.
This is a civil (small claims court) case, not a criminal one, The 'proof' standard is simply 'on the balance of probabilities' not 'beyond all reasonable doubt'. There are no costs in the small claims court - you pay yours, and they pay theirs. The OP has no 'damages'. PE will alledge a breach of contract - overstaying your permitted time.
Small claims is a bit cowboy - and you can get quite perverse decisions made there if you're not properly prepared. Best not to risk it.
I would also suggest, that as the appeals have been upheld, then each case will go no further anyways.
Correct. And it hasn't cost PE anything other than their admin, and £2.50 to get RK details from DVLA. If you go through the soft-hard-POPLA route it costs them (IIRC) £30 a pop.
Keeping records is a protection against incompetence, rather than a defence of wrong doing. Should the need to appeal via POPLA, then historical proof of Parking Eyes ineptitude can only strengthen any appeal against them.
POPLA only works if you appeal within 30 days. After that, you lose the POPLA option, and it's you verses them in the small claims court. 6 years remember - fancy keeping everything safe for 6 years? Do ya feel lucky punk- do ya :)
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In truth not much you can do apart from getting the hotel to keep cancelling the tickets :-\
Of course, if it wasn't totally illegal, and therefore not an actual sugestion. At all. It would be unfortunate if the MD of Parking Eye happened to own a car with a registration number, and that someone went onto ebay and ordered a set of plates in that number. It would be even more unfortunate if, somehow, those plates found themselves on a car overnighting at a certain Days Inn oop norf ::) Obviously such behaviour is entirely criminal, and would be outstandingly stupid, and deserving of any punishment which subsequently arose as a result. But... :-X
Thanks mate,i will bare this in mind. ;)
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Thanks for the reply my friend.But i have appealed to them and the hotel have appealed.All the notices were cancelled,but why do i have to keep doing this.You would have thought,there system would recognize my reg.The last time i was there for 8 hours and 15min.Obviously in the hotel,i don't go dogging for that long ;D ;D :D.Just getting on my tits really,and would like to do something about it.Regards Dean
All parking companies are parasites, preying on people who don't know the law. There is no chance of them removing you or anyone else from their target list. You have 3 options..
1) Appeal as you have been doing and get future "speculative invoices" cancelled.
2) Appeal the way I suggest, and cost them £30 each time, and get future "speculative invoices" cancelled.
3) Find somewhere else to stay.
Ignoring the invoices wcould get costly - don't do it.
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If the OP has done everything asked of him, and can prove it, then it is upto the Parking gimps to take him to court to answer their evidence (or lack thereof). When the case goes against Parking Eye, then any time and trouble, plus damages will be awarded to the OP.
This is a civil (small claims court) case, not a criminal one, The 'proof' standard is simply 'on the balance of probabilities' not 'beyond all reasonable doubt'. There are no costs in the small claims court - you pay yours, and they pay theirs. The OP has no 'damages'. PE will alledge a breach of contract - overstaying your permitted time.
Small claims is a bit cowboy - and you can get quite perverse decisions made there if you're not properly prepared. Best not to risk it.
I would also suggest, that as the appeals have been upheld, then each case will go no further anyways.
Correct. And it hasn't cost PE anything other than their admin, and £2.50 to get RK details from DVLA. If you go through the soft-hard-POPLA route it costs them (IIRC) £30 a pop.
Keeping records is a protection against incompetence, rather than a defence of wrong doing. Should the need to appeal via POPLA, then historical proof of Parking Eyes ineptitude can only strengthen any appeal against them.
POPLA only works if you appeal within 30 days. After that, you lose the POPLA option, and it's you verses them in the small claims court. 6 years remember - fancy keeping everything safe for 6 years? Do ya feel lucky punk- do ya :)
I agree with everything you say.BUT the hotel states,if you are a guest its free parking.You cant argue with that surely.Dean
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Thanks for the reply my friend.But i have appealed to them and the hotel have appealed.All the notices were cancelled,but why do i have to keep doing this.You would have thought,there system would recognize my reg.The last time i was there for 8 hours and 15min.Obviously in the hotel,i don't go dogging for that long ;D ;D :D.Just getting on my tits really,and would like to do something about it.Regards Dean
All parking companies are parasites, preying on people who don't know the law. There is no chance of them removing you or anyone else from their target list. You have 3 options..
1) Appeal as you have been doing and get future "speculative invoices" cancelled.
2) Appeal the way I suggest, and cost them £30 each time, and get future "speculative invoices" cancelled.
3) Find somewhere else to stay.
Ignoring the invoices wcould get costly - don't do it.
Thanks for the reply,No1 what a pain,No2 you cant appeal to POPLA unless your appeal to PE has been unsuccessful,No3 i like this hotel.Its 5min from where i used to live,it has smoking rooms and the staff are good.Why should i have to accommodate,this bunch of arseholes.Dean.
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I agree with everything you say.BUT the hotel states,if you are a guest its free parking.You cant argue with that surely.Dean
Yes, it is free parking. However, PE are alledging a breach of contract. Ignoring the letters is risky and not good advice. PE do "do court" and that's where you'll end up if you ignore them.
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In truth not much you can do apart from getting the hotel to keep cancelling the tickets :-\
Of course, if it wasn't totally illegal, and therefore not an actual sugestion. At all. It would be unfortunate if the MD of Parking Eye happened to own a car with a registration number, and that someone went onto ebay and ordered a set of plates in that number. It would be even more unfortunate if, somehow, those plates found themselves on a car overnighting at a certain Days Inn oop norf ::) Obviously such behaviour is entirely criminal, and would be outstandingly stupid, and deserving of any punishment which subsequently arose as a result. But... :-X
BTW do you know who the owner is of PE.Dean ;)
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No2 you cant appeal to POPLA unless your appeal to PE has been unsuccessful,
True - You 'soft' appeal to PE, saying that you don't believe you breached the terms of parking, and ask for a POPLA code if they don't immediatley cancel the ticket. You don't give them chapter and verse as to why you haven't breached the terms.
Then if/when you get the appeal rejection letter, they should provide a POPLA code. You then hard appeal to POPLA giving both barrels, providing receipts, etc. This costs PE £30.
PE are a vindictive odious company. The only way to fight them is to cost them money.
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I agree with everything you say.BUT the hotel states,if you are a guest its free parking.You cant argue with that surely.Dean
Yes, it is free parking. However, PE are alledging a breach of contract. Ignoring the letters is risky and not good advice. PE do "do court" and that's where you'll end up if you ignore them.
I think you may have misunderstood,my posts.I have not ignored,any of the notices.I have contacted PE via email,plus the hotel have contacted them.All notices were cancelled,but there employers welcome break services.Must have told them,that if a guest enters there reg.In PE system which is in the hotel reception,they are a guest so free parking.Dean :y
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I agree with everything you say.BUT the hotel states,if you are a guest its free parking.You cant argue with that surely.Dean
Yes, it is free parking. However, PE are alledging a breach of contract. Ignoring the letters is risky and not good advice. PE do "do court" and that's where you'll end up if you ignore them.
I think you may have misunderstood,my posts.I have not ignored,any of the notices.I have contacted PE via email,plus the hotel have contacted them.All notices were cancelled,but there employers welcome break services.Must have told them,that if a guest enters there reg.In PE system which is in the hotel reception,they are a guest so free parking.Dean :y
No I haven't mis-understood you. The "do not ignore the letters" bit is/was a response to "Doesn't play well with others..." advice to "Keep your hotel booking details and receipts in a dedicated box. Then ignore the correspondence from them."
You haven't been ignoring - I get that - but you haven't been costing PE as much as you could do :y
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No2 you cant appeal to POPLA unless your appeal to PE has been unsuccessful,
True - You 'soft' appeal to PE, saying that you don't believe you breached the terms of parking, and ask for a POPLA code if they don't immediatley cancel the ticket. You don't give them chapter and verse as to why you haven't breached the terms.
Then if/when you get the appeal rejection letter, they should provide a POPLA code. You then hard appeal to POPLA giving both barrels, providing receipts, etc. This costs PE £30.
PE are a vindictive odious company. The only way to fight them is to cost them money.
If you don't mind me asking,if they are a odious and vindictive company.How are they still trading,also £30 is nothing to them.As apparently they make £25 million a year.Dean :y
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I agree with everything you say.BUT the hotel states,if you are a guest its free parking.You cant argue with that surely.Dean
Yes, it is free parking. However, PE are alledging a breach of contract. Ignoring the letters is risky and not good advice. PE do "do court" and that's where you'll end up if you ignore them.
I think you may have misunderstood,my posts.I have not ignored,any of the notices.I have contacted PE via email,plus the hotel have contacted them.All notices were cancelled,but there employers welcome break services.Must have told them,that if a guest enters there reg.In PE system which is in the hotel reception,they are a guest so free parking.Dean :y
No I haven't mis-understood you. The "do not ignore the letters" bit is/was a response to "Doesn't play well with others..." advice to "Keep your hotel booking details and receipts in a dedicated box. Then ignore the correspondence from them."
You haven't been ignoring - I get that - but you haven't been costing PE as much as you could do :y
I understand that,but it seems I have to do some work.In order to cost them money,when its not my problem to start with.If you know what i mean Dean. :y
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If you don't mind me asking,if they are a odious and vindictive company.How are they still trading,also £30 is nothing to them.As apparently they make £25 million a year.Dean :y
They make £25 million a year because far to many people cough up £100-£150 for their invoices rather than costing them £30 a pop. If everyone who got an invoice appealed correctly they would be bankrupt within weeks.
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I still have my accounts from 2006 ::)
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I understand that,but it seems I have to do some work.In order to cost them money,when its not my problem to start with.If you know what i mean Dean. :y
Yes - you'll have to do some work to cost them £30. Yes I know what you mean, but they are making it your problem, and there is nothing you can do to prevent that short of staying somewhere else.
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Before parking eye, the parking at most of the services was enforced by a company called controlled parking(CP). They were part of the Granada, aka moto, head office at Toddington, Bedfordshire. Now (PE) might be owned by the above mentioned lot.
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I understand that,but it seems I have to do some work.In order to cost them money,when its not my problem to start with.If you know what i mean Dean. :y
Yes - you'll have to do some work to cost them £30. Yes I know what you mean, but they are making it your problem, and there is nothing you can do to prevent that short of staying somewhere else.
Just been talking to a good mate on Facebook(i know) .He says send a letter to the hotel,saying.I hold you 100% culpability and liability,for the actions of your contractor.In making unlawful and unwanted,demands against.Those making legitimate use of the car park and hotel.
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I understand that,but it seems I have to do some work.In order to cost them money,when its not my problem to start with.If you know what i mean Dean. :y
Yes - you'll have to do some work to cost them £30. Yes I know what you mean, but they are making it your problem, and there is nothing you can do to prevent that short of staying somewhere else.
Just been talking to a good mate on Facebook(i know) .He says send a letter to the hotel,saying.I hold you 100% culpability and liability,for the actions of your contractor.In making unlawful and unwanted,demands against.Those making legitimate use of the car park and hotel.
Still doesn't cost Parking Eye anything ............. ::)
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I understand that,but it seems I have to do some work.In order to cost them money,when its not my problem to start with.If you know what i mean Dean. :y
Yes - you'll have to do some work to cost them £30. Yes I know what you mean, but they are making it your problem, and there is nothing you can do to prevent that short of staying somewhere else.
Just been talking to a good mate on Facebook(i know) .He says send a letter to the hotel,saying.I hold you 100% culpability and liability,for the actions of your contractor.In making unlawful and unwanted,demands against.Those making legitimate use of the car park and hotel.
Still doesn't cost Parking Eye anything ............. ::)
Thanks for the reply Andy,so how do i cost them and fuuk them up.
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I understand that,but it seems I have to do some work.In order to cost them money,when its not my problem to start with.If you know what i mean Dean. :y
Yes - you'll have to do some work to cost them £30. Yes I know what you mean, but they are making it your problem, and there is nothing you can do to prevent that short of staying somewhere else.
Just been talking to a good mate on Facebook(i know) .He says send a letter to the hotel,saying.I hold you 100% culpability and liability,for the actions of your contractor.In making unlawful and unwanted,demands against.Those making legitimate use of the car park and hotel.
Still doesn't cost Parking Eye anything ............. ::)
Thanks for the reply Andy,so how do i cost them and fuuk them up.
I'd follow LC0112G's advice ...... reply#2 :y
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How about this then.They sent me a lode of shit,so i shit in an envelope.Send it to PO BOX 565.Dean
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How about this then.They sent me a lode of shit,so i shit in an envelope.Send it to PO BOX 565.Dean
Might raise an eyebrow, but probably illegal...
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How about this then.They sent me a lode of shit,so i shit in an envelope.Send it to PO BOX 565.Dean
Might raise an eyebrow, but probably illegal...
No different to sending a council tax bill,through the post that's shit. ;D ;D ;D
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Hi all,good news.The manager of the hotel phoned me today,and they are making me a permit holder.So that should stop the notices,we will see.She said you usually have to pay for a permit,but this is free.And i can stay on any welcome break,services for as long as i like without paying.Thanks to all for the help and advice.Kind Regards Dean :y
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That sounds like as good a result as any :y
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The customer cannot be held accountable for a sub contractors inept computer system ::)
The computer system will only process the information it is input using instructions that are programmed into it by a human. It will not make a mistake, only the input or the programming by the human can be at fault.
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The customer cannot be held accountable for a sub contractors inept computer system ::)
The computer system will only process the information it is input using instructions that are programmed into it by a human. It will not make a mistake, only the input or the programming by the human can be at fault.
you mean ..... if you put sh1t in, you get sh1t out ;)
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Quite :y only as good as the person who programmed it...