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[moggy]

Afternoon all,has anyone had dealings with these idiots.To cut a long story short,every two months.I go back to Birmingham to visit friends and relatives.As i now live in hartlepool,and have done so for the last year.I always stay at corley services,M6 days inn hotel.As i am a smoker(i know)and they have smoking rooms.I have just got my sixth parking ticket,from them.Despite me putting my reg in to there system,making six appeals on there web site.And the manager of the hotel,contacting there tech department.No contact number,only automated to pay by card.Or address to send a cheque to,you don't seem to be able to talk to someone.This is now beginning to piss me off,ok they have all been cancelled.When either i or the hotel have sent an email appeal.I would like to do something about it,as i consider it harassment now.Any advise welcome,or contact numbers for them.Or if anyone else has had dealings with them.Thanks for reading,Dean

[05omegav6]

Keep your hotel booking details and receipts in a dedicated box. Then ignore the correspondence from them. If they try to take you to court for non payment, you will be able to demonstrate that you were parked legitimately

[LC0112G]

Keep your hotel booking details and receipts in a dedicated box. Then ignore the correspondence from them. If they try to take you to court for non payment, you will be able to demonstrate that you were parked legitimately

No that is incorrect advice. The advice to ignore has changed since the introduction of the POPLA act. You basically 'soft' appeal, which they will likely ignore. You then 'hard' appeal to POPLA which costs them money. A well founded appeal will always win at POPLA.

If you ignore them, they have up to 6 years to persue you through the courts, and if you haven't followed the approved appeals procedure it could count against you.

http://forums.moneysavingexpert.com/showthread.php?t=4816822

[GastronomicKleptomaniac]

I am of no use for the advice, but hurrah for Hartlepool. My missus is born and bred...

[05omegav6]

Normally I would agree with you on this point... but, as I understand the scenario given by the OP, parking is part and parcel of his overnight stay at the hotel. His car therefore has not been parked illegally. The customer cannot be held accountable for a sub contractors inept computer system

If the OP has done everything asked of him, and can prove it, then it is upto the Parking gimps to take him to court to answer their evidence (or lack thereof). When the case goes against Parking Eye, then any time and trouble, plus damages will be awarded to the OP.

I would also suggest, that as the appeals have been upheld, then each case will go no further anyways. Keeping records is a protection against incompetence, rather than a defence of wrong doing. Should the need to appeal via POPLA, then historical proof of Parking Eyes ineptitude can only strengthen any appeal against them.

[moggy]

Keep your hotel booking details and receipts in a dedicated box. Then ignore the correspondence from them. If they try to take you to court for non payment, you will be able to demonstrate that you were parked legitimately

No that is incorrect advice. The advice to ignore has changed since the introduction of the POPLA act. You basically 'soft' appeal, which they will likely ignore. You then 'hard' appeal to POPLA which costs them money. A well founded appeal will always win at POPLA.

If you ignore them, they have up to 6 years to persue you through the courts, and if you haven't followed the approved appeals procedure it could count against you.

http://forums.moneysavingexpert.com/showthread.php?t=4816822

Thanks for the reply my friend.But i have appealed to them and the hotel have appealed.All the notices were cancelled,but why do i have to keep doing this.You would have thought,there system would recognize my reg.The last time i was there for 8 hours and 15min.Obviously in the hotel,i don't go dogging for that long .Just getting on my tits really,and would like to do something about it.Regards Dean

[05omegav6]

In truth not much you can do apart from getting the hotel to keep cancelling the tickets

Of course, if it wasn't totally illegal,  and therefore not an actual sugestion. At all. It would be unfortunate if the MD of Parking Eye happened to own a car with a registration number, and that someone went onto ebay and ordered a set of plates in that number. It would be even more unfortunate if, somehow, those plates found themselves on a car overnighting at a certain Days Inn oop norf Obviously such behaviour is entirely criminal, and would be outstandingly stupid, and deserving of any punishment which subsequently arose as a result. But...

[moggy]

Normally I would agree with you on this point... but, as I understand the scenario given by the OP, parking is part and parcel of his overnight stay at the hotel. His car therefore has not been parked illegally. The customer cannot be held accountable for a sub contractors inept computer system

If the OP has done everything asked of him, and can prove it, then it is upto the Parking gimps to take him to court to answer their evidence (or lack thereof). When the case goes against Parking Eye, then any time and trouble, plus damages will be awarded to the OP.

I would also suggest, that as the appeals have been upheld, then each case will go no further anyways. Keeping records is a protection against incompetence, rather than a defence of wrong doing. Should the need to appeal via POPLA, then historical proof of Parking Eyes ineptitude can only strengthen any appeal against them.

Spot on sir,i have kept.All phone,and email correspondence.With the hotel and parking eye,also receipts of my stays.From the first notice,i have even spoke to the manager of the hotel.But still the notices keep coming. Dean.

[LC0112G]

If the OP has done everything asked of him, and can prove it, then it is upto the Parking gimps to take him to court to answer their evidence (or lack thereof). When the case goes against Parking Eye, then any time and trouble, plus damages will be awarded to the OP.

This is a civil (small claims court) case, not a criminal one, The 'proof' standard is simply 'on the balance of probabilities' not 'beyond all reasonable doubt'. There are no costs in the small claims court - you pay yours, and they pay theirs. The OP has no 'damages'. PE will alledge a breach of contract - overstaying your permitted time.

Small claims is a bit cowboy - and you can get quite perverse decisions made there if you're not properly prepared. Best not to risk it.

I would also suggest, that as the appeals have been upheld, then each case will go no further anyways.

Correct. And it hasn't cost PE anything other than their admin, and £2.50 to get RK details from DVLA. If you go through the soft-hard-POPLA route it costs them (IIRC) £30 a pop. 

Keeping records is a protection against incompetence, rather than a defence of wrong doing. Should the need to appeal via POPLA, then historical proof of Parking Eyes ineptitude can only strengthen any appeal against them.

POPLA only works if you appeal within 30 days. After that, you lose the POPLA option, and it's you verses them in the small claims court. 6 years remember - fancy keeping everything safe for 6 years? Do ya feel lucky punk- do ya 

[moggy]

In truth not much you can do apart from getting the hotel to keep cancelling the tickets

Of course, if it wasn't totally illegal,  and therefore not an actual sugestion. At all. It would be unfortunate if the MD of Parking Eye happened to own a car with a registration number, and that someone went onto ebay and ordered a set of plates in that number. It would be even more unfortunate if, somehow, those plates found themselves on a car overnighting at a certain Days Inn oop norf Obviously such behaviour is entirely criminal, and would be outstandingly stupid, and deserving of any punishment which subsequently arose as a result. But...

Thanks mate,i will bare this in mind.

[LC0112G]

Thanks for the reply my friend.But i have appealed to them and the hotel have appealed.All the notices were cancelled,but why do i have to keep doing this.You would have thought,there system would recognize my reg.The last time i was there for 8 hours and 15min.Obviously in the hotel,i don't go dogging for that long .Just getting on my tits really,and would like to do something about it.Regards Dean

All parking companies are parasites, preying on people who don't know the law. There is no chance of them removing you or anyone else from their target list. You have 3 options..

1) Appeal as you have been doing and get future "speculative invoices" cancelled.
2) Appeal the way I suggest, and cost them £30 each time, and get future "speculative invoices" cancelled.
3) Find somewhere else to stay.

Ignoring the invoices wcould get costly - don't do it. 

[moggy]

If the OP has done everything asked of him, and can prove it, then it is upto the Parking gimps to take him to court to answer their evidence (or lack thereof). When the case goes against Parking Eye, then any time and trouble, plus damages will be awarded to the OP.

This is a civil (small claims court) case, not a criminal one, The 'proof' standard is simply 'on the balance of probabilities' not 'beyond all reasonable doubt'. There are no costs in the small claims court - you pay yours, and they pay theirs. The OP has no 'damages'. PE will alledge a breach of contract - overstaying your permitted time.

Small claims is a bit cowboy - and you can get quite perverse decisions made there if you're not properly prepared. Best not to risk it.

I would also suggest, that as the appeals have been upheld, then each case will go no further anyways.

Correct. And it hasn't cost PE anything other than their admin, and £2.50 to get RK details from DVLA. If you go through the soft-hard-POPLA route it costs them (IIRC) £30 a pop. 

Keeping records is a protection against incompetence, rather than a defence of wrong doing. Should the need to appeal via POPLA, then historical proof of Parking Eyes ineptitude can only strengthen any appeal against them.

POPLA only works if you appeal within 30 days. After that, you lose the POPLA option, and it's you verses them in the small claims court. 6 years remember - fancy keeping everything safe for 6 years? Do ya feel lucky punk- do ya 

I agree with everything you say.BUT the hotel states,if you are a guest its free parking.You cant argue with that surely.Dean

[moggy]

Thanks for the reply my friend.But i have appealed to them and the hotel have appealed.All the notices were cancelled,but why do i have to keep doing this.You would have thought,there system would recognize my reg.The last time i was there for 8 hours and 15min.Obviously in the hotel,i don't go dogging for that long .Just getting on my tits really,and would like to do something about it.Regards Dean

All parking companies are parasites, preying on people who don't know the law. There is no chance of them removing you or anyone else from their target list. You have 3 options..

1) Appeal as you have been doing and get future "speculative invoices" cancelled.
2) Appeal the way I suggest, and cost them £30 each time, and get future "speculative invoices" cancelled.
3) Find somewhere else to stay.

Ignoring the invoices wcould get costly - don't do it.

Thanks for the reply,No1 what a pain,No2 you cant appeal to POPLA unless your appeal to PE has been unsuccessful,No3 i like this hotel.Its 5min from where i used to live,it has smoking rooms and the staff are good.Why should i have to accommodate,this bunch of arseholes.Dean.

[LC0112G]

I agree with everything you say.BUT the hotel states,if you are a guest its free parking.You cant argue with that surely.Dean

Yes, it is free parking. However, PE are alledging a breach of contract. Ignoring the letters is risky and not good advice. PE do "do court" and that's where you'll end up if you ignore them.

[moggy]

In truth not much you can do apart from getting the hotel to keep cancelling the tickets

Of course, if it wasn't totally illegal,  and therefore not an actual sugestion. At all. It would be unfortunate if the MD of Parking Eye happened to own a car with a registration number, and that someone went onto ebay and ordered a set of plates in that number. It would be even more unfortunate if, somehow, those plates found themselves on a car overnighting at a certain Days Inn oop norf Obviously such behaviour is entirely criminal, and would be outstandingly stupid, and deserving of any punishment which subsequently arose as a result. But...

BTW do you know who the owner is of PE.Dean