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Chat Area => General Discussion Area => Topic started by: Field Marshal Dr. Opti on 07 January 2015, 11:08:26

Title: Low volume on smartphone.
Post by: Field Marshal Dr. Opti on 07 January 2015, 11:08:26
The volume turned up to 'max' but I can barely hear people on the other end.

The same applies to video footage.

Any ideas, chaps?
Title: Re: Low volume on smartphone.
Post by: 05omegav6 on 07 January 2015, 11:15:22
Depends on the phone, but might be summat in audio settings to activate a boost function :-\

Could also be broken :-\
Title: Re: Low volume on smartphone.
Post by: aaronjb on 07 January 2015, 11:22:25
Specsavers are doing good deals on hearing aids…  :P
Title: Re: Low volume on smartphone.
Post by: Andy B on 07 January 2015, 11:26:53
Specsavers are doing good deals on hearing aids…  :P

 ;D ;D ;D ;D

Yippee ......... the Chrimbo similies are one!
Title: Re: Low volume on smartphone.
Post by: Field Marshal Dr. Opti on 07 January 2015, 11:28:01
Specsavers are doing good deals on hearing aids…  :P

My ears are fine .....it's the rest of me that's fooked. :)
Title: Re: Low volume on smartphone.
Post by: Field Marshal Dr. Opti on 07 January 2015, 11:30:38
Depends on the phone, but might be summat in audio settings to activate a boost function :-\

Could also be broken :-\

Thanks, Al.

I've looked but can't find anything significant. Instructions for the Cubot P10 are more rare than rocking horse shit. I can find virtually nothing on the internet. :'(
Title: Re: Low volume on smartphone.
Post by: henryd on 07 January 2015, 12:01:48
Depends on the phone, but might be summat in audio settings to activate a boost function :-\

Could also be broken :-\

Thanks, Al.

I've looked but can't find anything significant. Instructions for the Cubot P10 are more rare than rocking horse shit. I can find virtually nothing on the internet. :'(

Three words spring to mind Opti,cheap,chinese and shit :-X
Title: Re: Low volume on smartphone.
Post by: The Sheriff on 07 January 2015, 12:52:54
Depends on the phone, but might be summat in audio settings to activate a boost function :-\

Could also be broken :-\

Thanks, Al.

I've looked but can't find anything significant. Instructions for the Cubot P10 are more rare than rocking horse shit. I can find virtually nothing on the internet. :'(

Three words spring to mind Opti,cheap,chinese and shit :-X
Three words that sum up Mr Opti's buying criteria nicely, Enery. ;D
Title: Re: Low volume on smartphone.
Post by: Field Marshal Dr. Opti on 07 January 2015, 15:05:36
Depends on the phone, but might be summat in audio settings to activate a boost function :-\

Could also be broken :-\

Thanks, Al.

I've looked but can't find anything significant. Instructions for the Cubot P10 are more rare than rocking horse shit. I can find virtually nothing on the internet. :'(

Three words spring to mind Opti,cheap,chinese and shit :-X
Three words that sum up Mr Opti's buying criteria nicely, Enery. ;D

Ahem.....I'm the one who bought a CLS Merc......and you're the one who bought a Daewoo. :D :D ;D
Title: Re: Low volume on smartphone.
Post by: Field Marshal Dr. Opti on 07 January 2015, 15:07:05
Depends on the phone, but might be summat in audio settings to activate a boost function :-\

Could also be broken :-\

Thanks, Al.

I've looked but can't find anything significant. Instructions for the Cubot P10 are more rare than rocking horse shit. I can find virtually nothing on the internet. :'(

Three words spring to mind Opti,cheap,chinese and shit :-X

It may be 'chinky slant-eyed crap' but low volume apart it works well. ;D ;D
Title: Re: Low volume on smartphone.
Post by: henryd on 07 January 2015, 15:58:25
Depends on the phone, but might be summat in audio settings to activate a boost function :-\

Could also be broken :-\

Thanks, Al.

I've looked but can't find anything significant. Instructions for the Cubot P10 are more rare than rocking horse shit. I can find virtually nothing on the internet. :'(

Three words spring to mind Opti,cheap,chinese and shit :-X

It may be 'chinky slant-eyed crap' but low volume apart it works well. ;D ;D

 :D :D :D ;D
Title: Re: Low volume on smartphone.
Post by: omega3000 on 07 January 2015, 16:54:34
Settings,volume, ++++++++  :-\
Title: Re: Low volume on smartphone.
Post by: henryd on 07 January 2015, 16:56:51
Settings,volume, ++++++++  :-\

You mean  设置音量    8) :D :D :D ;D
Title: Re: Low volume on smartphone.
Post by: Field Marshal Dr. Opti on 07 January 2015, 16:59:17
Settings,volume, ++++++++  :-\

Turned up as high as it will go. :-\ :-\
Title: Re: Low volume on smartphone.
Post by: aaronjb on 07 January 2015, 17:03:03
Does it sound tinny, maybe slightly rattly, and distant (and quiet)?  If so that's usually a broken or poorly seated speaker..
Title: Re: Low volume on smartphone.
Post by: henryd on 07 January 2015, 17:04:32
Does it sound tinny, maybe slightly rattly, and distant (and quiet)?  If so that's usually a broken or poorly seated speaker..

Bound to be distant,it came from fikkin China :-X
Title: Re: Low volume on smartphone.
Post by: omega3000 on 07 January 2015, 17:10:40
Settings,volume, ++++++++  :-\

Turned up as high as it will go. :-\ :-\

Thats not good then  :'( Send it back  :(
Title: Re: Low volume on smartphone.
Post by: Field Marshal Dr. Opti on 07 January 2015, 17:11:01
Does it sound tinny, maybe slightly rattly, and distant (and quiet)?  If so that's usually a broken or poorly seated speaker..

Hmmm....not really, Aaron. Just lacking in volume. :-\

I can't believe they are all like this. The P10 is the latest model.
Title: Re: Low volume on smartphone.
Post by: tidla on 07 January 2015, 17:56:23
ebay purchase?
Title: Re: Low volume on smartphone.
Post by: AndyRoid on 07 January 2015, 20:26:00
Cheap headphones with too high an impedance/low sensitivity possibly?

Measure the impedance of the current headphones, you want it as close to 16 Ω as possible, and with a sensitivity that exceeds 100 dB.
Depending on how the volume restriction is carried out, it may be possible to root the handset and modify the audio config file to increase the DAC gain to increase the volume as done on some Samsung Galaxy S models. 
Title: Re: Low volume on smartphone.
Post by: Rods2 on 07 January 2015, 21:05:41
Sounds like you've got it in wife around, sister-in-law mode.  ::) ::) ::)
Title: Re: Low volume on smartphone.
Post by: omega3000 on 08 January 2015, 19:13:00
Cheap headphones with too high an impedance/low sensitivity possibly?

Measure the impedance of the current headphones, you want it as close to 16 Ω as possible, and with a sensitivity that exceeds 100 dB.
Depending on how the volume restriction is carried out, it may be possible to root the handset and modify the audio config file to increase the DAC gain to increase the volume as done on some Samsung Galaxy S models.

Thats easier said than done  ::) ;D
Title: Re: Low volume on smartphone.
Post by: pscocoa on 08 January 2015, 22:32:54
The volume turned up to 'max' but I can barely hear people on the other end.

The same applies to video footage.

Any ideas, chaps?

What happens if you plug in the ear phones - is sound normal? also test on loud speaker.
Title: Re: Low volume on smartphone.
Post by: Field Marshal Dr. Opti on 10 January 2015, 21:28:30
The volume turned up to 'max' but I can barely hear people on the other end.

The same applies to video footage.

Any ideas, chaps?

What happens if you plug in the ear phones - is sound normal? also test on loud speaker.

The loudspeaker works fine. I'll check out the ear phones. :y
Title: Re: Low volume on smartphone.
Post by: pscocoa on 11 January 2015, 14:33:05
Fairly common fault these days but the fix will be £50 if you are not a phone techie and opening up is tricky for you.
Title: Re: Low volume on smartphone.
Post by: AndyRoid on 12 January 2015, 11:12:42
The volume turned up to 'max' but I can barely hear people on the other end.

The same applies to video footage.

Any ideas, chaps?

What happens if you plug in the ear phones - is sound normal? also test on loud speaker.

The loudspeaker works fine. I'll check out the ear phones. :y
I thought you said it was just the "in-call" volume that was affected?
Title: Re: Low volume on smartphone.
Post by: Field Marshal Dr. Opti on 15 January 2015, 14:28:58
Loudspeaker works fine.

Volume on video both with and without earphones is poor.  However, the volume for the chinese dancing girls video that came with the phone is excellent.

Strange shit, man. :-\
Title: Re: Low volume on smartphone.
Post by: Gaffers on 15 January 2015, 15:16:56
Could be the sound level in the source file of the films.  SOmetimes a poor job is done of audio leveling when it is ripped in to a format suitable for the phone.
Title: Re: Low volume on smartphone.
Post by: AndyRoid on 15 January 2015, 16:34:31
Could be the sound level in the source file of the films.  SOmetimes a poor job is done of audio leveling when it is ripped in to a format suitable for the phone.
+1 for that.
DS2 was recently complaining that some of the MP3's he had were barely audible, turned out whoever ripped and encoded them had the audio level set dismally low when encoding them. Boosting the amplitude by +10dB in Audition got them back to what they should have been to start with.

PS
As it's Android, install MX Player as that has a software volume boost built in
Title: Re: Low volume on smartphone.
Post by: Field Marshal Dr. Opti on 15 January 2015, 18:37:32
Thanks Mr Guffer and Mr Andyroid, It all sounds greek to me but I'll look into it. :y
Title: Re: Low volume on smartphone.
Post by: AndyRoid on 15 January 2015, 18:46:45
Thanks Mr Guffer and Mr Andyroid, It all sounds greek to me but I'll look into it. :y

MX Player (https://play.google.com/store/apps/details?id=com.mxtech.videoplayer.ad&hl=en)
Title: Re: Low volume on smartphone.
Post by: Field Marshal Dr. Opti on 16 January 2015, 20:33:45
Thanks Mr Guffer and Mr Andyroid, It all sounds greek to me but I'll look into it. :y

MX Player (https://play.google.com/store/apps/details?id=com.mxtech.videoplayer.ad&hl=en)

I collared an appropriate 12 year old who downloaded this from Goole play. At first I thought the problem solved. Sadly not.

Is this a problem with all android phones? :-\
Title: Re: Low volume on smartphone.
Post by: The Sheriff on 16 January 2015, 20:44:55
Thanks Mr Guffer and Mr Andyroid, It all sounds greek to me but I'll look into it. :y

MX Player (https://play.google.com/store/apps/details?id=com.mxtech.videoplayer.ad&hl=en)

I collared an appropriate 12 year old who downloaded this from Goole play. At first I thought the problem solved. Sadly not.

Is this a problem with all android phones? :-\
No....just the £5 ones....
Title: Re: Low volume on smartphone.
Post by: Mr.OmegaMan on 16 January 2015, 20:45:09
Thanks Mr Guffer and Mr Andyroid, It all sounds greek to me but I'll look into it. :y

MX Player (https://play.google.com/store/apps/details?id=com.mxtech.videoplayer.ad&hl=en)

I collared an appropriate 12 year old who downloaded this from Goole play. At first I thought the problem solved. Sadly not.

Is this a problem with all cheap Chinese android phones? :-\

Yes  ;D :-\ :-X
Title: Re: Low volume on smartphone.
Post by: AndyRoid on 16 January 2015, 22:28:20
Is this a problem with all android phones? :-\
Cheap ones possibly, works fine on every handset I have installed it on though.

Go to Settings, select Audio, and make sure there is a tick under the option "Volume Boost".
Also remove the tick under the "System Volume" option as your hardware may be castrating it.

If it's still low after that, it's down to the hardware which means you'll have to copy it to the PC, re-encode it with a higher audio level, and then copy it back to the phone.
Title: Re: Low volume on smartphone.
Post by: Field Marshal Dr. Opti on 18 January 2015, 20:31:46
Is this a problem with all android phones? :-\
Cheap ones possibly, works fine on every handset I have installed it on though.

Go to Settings, select Audio, and make sure there is a tick under the option "Volume Boost".
Also remove the tick under the "System Volume" option as your hardware may be castrating it.

If it's still low after that, it's down to the hardware which means you'll have to copy it to the PC, re-encode it with a higher audio level, and then copy it back to the phone.
Thanks for the info AndyRoid. Unfortunately, I have still not been able to fix the low volume problem. I have 'rooted' the phone, and tried to access the audio files using ES Explorer. Again, no success. I have tried looking for the correct files to change, but so far, the volume control files have eluded me. I may just have to accept that  it doesn't give good speaker / mic volume, which makes it as useful as a chocolate teapot:y
Title: Re: Low volume on smartphone.
Post by: The Sheriff on 18 January 2015, 20:33:26
Is this a problem with all android phones? :-\
Cheap ones possibly, works fine on every handset I have installed it on though.

Go to Settings, select Audio, and make sure there is a tick under the option "Volume Boost".
Also remove the tick under the "System Volume" option as your hardware may be castrating it.

If it's still low after that, it's down to the hardware which means you'll have to copy it to the PC, re-encode it with a higher audio level, and then copy it back to the phone.
Thanks for the info AndyRoid. Unfortunately, I have still not been able to fix the low volume problem. I have 'rooted' the phone, and tried to access the audio files using ES Explorer. Again, no success. I have tried looking for the correct files to change, but so far, the volume control files have eluded me. I may just have to accept that  it doesn't give good speaker / mic volume, which makes it as useful as a chocolate teapot:y
How much have you wasted? £2? £3?
Title: Re: Low volume on smartphone.
Post by: Mr.OmegaMan on 18 January 2015, 20:37:00
Try and get it replaced or demand a refund, Worth a shot :-\
Title: Re: Low volume on smartphone.
Post by: AndyRoid on 19 January 2015, 11:37:04
Thanks for the info AndyRoid. Unfortunately, I have still not been able to fix the low volume problem. I have 'rooted' the phone, and tried to access the audio files using ES Explorer. Again, no success. I have tried looking for the correct files to change, but so far, the volume control files have eluded me. I may just have to accept that  it doesn't give good speaker / mic volume, which makes it as useful as a chocolate teapot:y
You have to turn the root option on in ES File Explorer as it is off by default, I use Root Explorer myself.

You aren't looking for any files to do with the volume control, you are looking for the file that controls the DAC (Digital to Analogue Convertor) gain however you still need to know what it is called and what entries to look for.

For example, in the S3 it is called "default_gain.conf", in the S4 it is called "snd_soc_msm_2x_Fusion3", and in the S5 it is called "mixer_paths.xml".

As it already works fine for the included video, my guess (as already mentioned) is that the volume on the file you are trying to play is too low to start with.
Title: Re: Low volume on smartphone.
Post by: Field Marshal Dr. Opti on 20 January 2015, 20:13:32
SUCCESS!!!

After no success with various file explorers, which only dealt with the volume on the speaker, I decided to see if there was a way to adjust the mic, volume, since I could only be heard with difficulty on the telephone.

I translated a web page from Russian. No, I am not bi-lingual, Google Chrome came in handy for this.

Upon their suggestion, I downloaded Mobileuncle Tools and went into engineer mode. Adjusted all the available levels on the mic to max, and we have sound.  :y

The Cubot 10 is a good smartphone. Just no instructions. And no after sales care. But what do you expect for £60. :y

 

Title: Re: Low volume on smartphone.
Post by: aaronjb on 20 January 2015, 20:28:40
£30 more and you could have had a Nokia Lumia, and I bet you wouldn't have to mess around with system files trying to make the thing actually work..

£60 more and you could have had a Samsung S3 or Motorola Moto G if you really wanted an Android thing..

An extra £250 and you could have had a decent phone.. :P ;D
Title: Re: Low volume on smartphone.
Post by: Field Marshal Dr. Opti on 20 January 2015, 20:43:23
£30 more and you could have had a Nokia Lumia, and I bet you wouldn't have to mess around with system files trying to make the thing actually work..

£60 more and you could have had a Samsung S3 or Motorola Moto G if you really wanted an Android thing..

An extra £250 and you could have had a decent phone.. :P ;D

Should I be blessed with your unlimited wealth maybe I would spend £300 on a phone. ::)

Or maybe not. :P :P :P :P
Title: Re: Low volume on smartphone.
Post by: Mr.OmegaMan on 20 January 2015, 21:06:40
Bah £250/£300 is nothing, I've spent around £975 on phones past 3 or so months  :-X ;D
Title: Re: Low volume on smartphone.
Post by: The Sheriff on 20 January 2015, 21:09:33
Bah £250/£300 is nothing, I've spent around £975 on phones past 3 or so months  :-X ;D
Why?
Title: Re: Low volume on smartphone.
Post by: Mr.OmegaMan on 20 January 2015, 21:15:18
Bah £250/£300 is nothing, I've spent around £975 on phones past 3 or so months  :-X ;D
Why?

Why do we do the things we do... Who knows.  ::)

The daily iPhone 6 Plus 64GB & the seccond phone used for the things the iPhone can't do Samsung S5  :y
Title: Re: Low volume on smartphone.
Post by: AndyRoid on 20 January 2015, 21:33:09
£60 more and you could have had a Samsung S3....

You should shop here Aaron, I sold a fully working and unlocked S3 over a year ago for £120.
Next week I'll be flogging an S4 and an S5, 6 months and 3 months old respectively.
Both boxed and fully working, although the S4 will be the cheaper than what it should be as I tripped the KNOX counter which means Samsung may argue over the remaining 18 months warranty should you ever need to call on it.


The Cubot 10 is a good smartphone. Just no instructions. And no after sales care. But what do you expect for £60. :y

1. Can I have your dealers name & address, because I'll definitely have some of whatever it is you are smoking  ;D
2. No smartphone comes with instructions mate
3. Probably because it's so poor that even the likes of GSM Arena and XDA don't mention it
4. You get what you pay for. In your case you got what (at first glance) looks like a Galaxy S4, but in reality would get blown away by a Galaxy S2 which is now 4 years old in April and essentially extinct by technology standards.

It's probably worth it to give to the kids as a cheap xmas/birthday pressie, but only because they'll more than likely break the screen within a handful of weeks.

The only thing I don't really get is how boosting the mic volume also had the effect of boosting the audio output volume.
I'll await your next post saying your speaker/mic no longer works as the cheap chipset it uses didn't have some form of overload protection built in  ;)
Title: Re: Low volume on smartphone.
Post by: Field Marshal Dr. Opti on 20 January 2015, 22:17:04
£60 more and you could have had a Samsung S3....

You should shop here Aaron, I sold a fully working and unlocked S3 over a year ago for £120.
Next week I'll be flogging an S4 and an S5, 6 months and 3 months old respectively.
Both boxed and fully working, although the S4 will be the cheaper than what it should be as I tripped the KNOX counter which means Samsung may argue over the remaining 18 months warranty should you ever need to call on it.


The Cubot 10 is a good smartphone. Just no instructions. And no after sales care. But what do you expect for £60. :y

1. Can I have your dealers name & address, because I'll definitely have some of whatever it is you are smoking  ;D
2. No smartphone comes with instructions mate
3. Probably because it's so poor that even the likes of GSM Arena and XDA don't mention it
4. You get what you pay for. In your case you got what (at first glance) looks like a Galaxy S4, but in reality would get blown away by a Galaxy S2 which is now 4 years old in April and essentially extinct by technology standards.

It's probably worth it to give to the kids as a cheap xmas/birthday pressie, but only because they'll more than likely break the screen within a handful of weeks.

The only thing I don't really get is how boosting the mic volume also had the effect of boosting the audio output volume.
I'll await your next post saying your speaker/mic no longer works as the cheap chipset it uses didn't have some form of overload protection built in  ;)

My previous phone was circa 1985 so the P10 is the dogs boll*cks as far as I'm concerned. ;D ;D

Good enough for my needs. ;)
Title: Re: Low volume on smartphone.
Post by: AndyRoid on 21 January 2015, 11:18:39
My previous phone was circa 1985 so the P10 is the dogs boll*cks as far as I'm concerned. ;D ;D

Good enough for my needs. ;)
So long as it does what you want it to do, that's all that matters really.
If nothing else, it has the distinct advantage that you can simply forget it if something were to happen (eg, screen break)
Title: Re: Low volume on smartphone.
Post by: The Sheriff on 21 January 2015, 11:27:48
I seem to have cured my S4 from having a mind of it's own. I did a factory reset and didn't log into my google account. I can't access the play store so can't download apps, but I really wasn't using them anyway and it was obviously one of the apps that was affecting it in the first place.
I now have a phone that takes/makes calls and texts, nothing else. It's actually quite liberating, I don't feel the need to check it every ten minutes.
Title: Re: Low volume on smartphone.
Post by: AndyRoid on 21 January 2015, 12:00:19
No need to jump the gun with a reset Steve, you could have proved it was one of the apps you installed (which it often is) by starting it in Safe Mode.
You'll still have Bluetooth, GPS, etc, in Safe Mode, but you won't see any apps over & above the factory installed software.
It will probably appear to run quite rapidly (which it will as there is no rubbish installed), but it will also prove it is a user problem rather than hardware.

To start an S4 in safe mode, simply keep pressing the "soft menu" key (that's the one to the left of the home button) while the phone boots up.
If you are successful in starting in safe mode, you'll see those words written on the bottom left of the handset.

Logging in to your Google account wouldn't cause any issues (in fact you need to log in to update the Play store so it works correctly anyway).
Log back in, but disable any options to sync (these are in both the phone and the Play store itself), then install your apps one by one and run it for a couple of days to see if the issue reappears.
When/if it does, you have found the rogue app.
Title: Re: Low volume on smartphone.
Post by: The Sheriff on 21 January 2015, 12:34:34
I reset it once before, Mark, and logged into my google acount. Next thing I knew, all my old apps and settings had been downloaded from google cloud, right down to my home screen wallpaper, which obviously didn't even exist in my gallery any more.  :o
I'll see how I manage with just a 'phone' for now. Got my iPad and a PC, so doubt I'll miss anything important.
Thanks for your continued help for us philistines  ;D
Title: Re: Low volume on smartphone.
Post by: AndyRoid on 21 January 2015, 14:03:56
Next thing I knew, all my old apps and settings had been downloaded from google cloud, right down to my home screen wallpaper, which obviously didn't even exist in my gallery any more.  :o
That's probably because the sync feature was enabled Steve (it's enabled by default during the initial setup if you don't remove the tick from the checkboxes such as Location, etc).
My advice would be to disable the sync option before you sign back in, then do the sign in afterwards and go from there mate.

PS
To make sure sync is off, use 2 fingers to pull the drop down bar down and you will have ALL the quick access buttons on one page...."sync" will be one of them. Also disable GPS as that is on by default as well.
Note that a long press of the sync quick access button will take you to the Accounts page where you can alter the sync requirements for each app if you so wish, and the sync button for Google Play is within the app settings itself.

Alternatively, if they have downloaded before you can stop them then go in to your Launcher, press the soft menu key (that's the imaginary button to the left of the Home key), select Uninstall, and then place a tick in the apps that you want removed (you can remove more than one at a time this way).
Title: Re: Low volume on smartphone.
Post by: The Sheriff on 21 January 2015, 15:31:48
That two finger pull down (ooer) ia a new one on me. :y :y
So...no sync...ticked do not update apps...I'll start with my two email accounts now and see how I go from there.  :y
Title: Re: Low volume on smartphone.
Post by: AndyRoid on 21 January 2015, 16:25:50
I suspect your e-mail will be fine Steve, my money is on an app causing your issues
Title: Re: Low volume on smartphone.
Post by: The Sheriff on 27 January 2015, 12:44:17
Email working fine, Mark. So...calls, texts, emailx2 working OK and......battery is lasting three days!  :y
Title: Re: Low volume on smartphone.
Post by: Field Marshal Dr. Opti on 27 January 2015, 12:46:47
Email working fine, Mark. So...calls, texts, emailx2 working OK and......battery is lasting three days!  :y

Have you considered a Cubot P10? ::) :)
Title: Re: Low volume on smartphone.
Post by: AndyRoid on 27 January 2015, 13:30:16
Email working fine, Mark. So...calls, texts, emailx2 working OK and......battery is lasting three days!  :y
It probably does when it's in safe mode Steve, and probably also does if you don't install anything.
I can get 2 days out of my S4 with mild to moderate usage, although that has been tweaked to the heavens and is currently running a non standard ROM (Phoenix ROM v10.2, which is based on firmware XXUGNJ8...your firmware is probably still on XXUFNB9).

Although my device status is still reported as official (and boot status still as Samsung), recovery mode gives the game away by reporting the KNOX counter as having been tripped. Unfortunately I had to do that in order to install a custom recovery (PhilzTouch) which then allowed me to install the custom ROM.
That opens the doors with Samsung for potentially refusing to honour the remaining 18 months warranty, although if it went that far I would expect them to prove the fault was caused by software in the first place.


Email working fine, Mark. So...calls, texts, emailx2 working OK and......battery is lasting three days!  :y

Have you considered a Cubot P10? ::) :)
He had better years ago when he had an S2, and didn't have to boost the volume to hear videos either  ;D ;D