Omega Owners Forum
Chat Area => General Car Chat => Topic started by: 05omegav6 on 13 October 2015, 12:14:29
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Had Autonoglass turn up to fit a new trim rubber as the fitters weren't able to fit the old one...
Two vans turned up, and as soon as he got out, tyhe bloke said "This won't work as the screen sits low... can't remove it as they only sent us with the new rubber, so if it breaks we're stuffed." They then spent half an hour trying to fit it anyway ::)
Transpires that they couldn't fit the new one either... should have been fitted to the trims before the screen was installed as the screen is designed to sit below the body line... so they gave me two choices...
1. Glue the trim on using the same stuff they glue the screen in with.
2. Fit a new screen.
Option 1 won't happen all the time I have a hole in my arse, so that leaves option 2. What are the odds of them turning up with the wrong screen again ::)
To be clear, if you're having a screen fitted, make sure that they fit both trims and rubbers BEFORE the scree is installed. This should prevent any issues with trims coming away at speed :y
In the meantime, I shall wait with baited breath to see if they can produce the correct screen again :-X
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Never had a problem with Autowindscreens to be be fair, each time I've had a new screen, twice now on the 2.2, they have fitted the trims first.
They normally take screen out of the van, set it up on a special table, clean and polish it and on go the trims before fitting.
Maybe just a training thing with older screens? :-\
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Jesus, the morons. My trim is slightly lifted at the top after a vast amount of cockups on Autoglass' part, athey finally fitted it. I was working on the premise that I could, at some point, source a better surround and fit it. But if that's the case that's got me even more p!ssed off at the idiots!
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Could be, or a lack of thought... all the previous screens I have had done on the Omegas were done the way you decribe... except this one ::)
Easier all round if you watch them and ensure that they do it that way, otherwise you'll only be stressing out arguing the toss when the trim flies off and clips you round the ear through the now busted drivers window :-X
At this rate, I've been waiting since April, they'll be replacing the screen on the Elite for free as well ::)
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Jesus, the morons. My trim is slightly lifted at the top after a vast amount of cockups on Autoglass' part, athey finally fitted it. I was working on the premise that I could, at some point, source a better surround and fit it. But if that's the case that's got me even more p!ssed off at the idiots!
Definitely a screen out job :'(
Am considering ordering the genuine parts for both cars, then if the screen comes out intact it can be fitted to the Elite whilst they're here... as the lower trim on that has come adrift.
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I'm just staggered at their level of incompetence. If a garage, which only does a screen or two a year treat me this way, and did the standard of work I'd still be annoyed, but all they do is fit windscreens! literally, that's it!!!
How can they
tell me the heated screen doesnt fit my car
forget to book me in for the new screen to be fitted, only the removal of the old one (that was the most impressive part, they never thought to actually plug the big windscreen-sized hole in the front of my car)
not turn up at the appointment
say they could fit me in the next day
then not
then say monday
then, upon me asking were they turning up at my new address (and not the bodyshop as originally planned, because I had to, understandably, move my car from off his premises, after autoglass never showed up that previous friday) the appointment cancelled itself(?!?!!?!?), and moved to tuesday!
they then fit me with the rain sensing, but not heat reflective glass, as ordered.
Any attempt at removing the screen will butcher and scratch to hell the brand spanking fresh paint that's now on the surround. (as I had a full roof respray while the screen was out, hence the bodyshop)
Now I have a sheet of glass in my car, I'm just happy. It's not cracked, so it's fine, but my god, not sure it was worth the hassle. And next time I'll be demanding another glass fitter, not autofarce.
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Right, I'll be ringing them again, as in the two weeks without a car I could have easily sourced a replacement screen rubber. >:( But having been faithfully told that the trim was included (by 'trim' it turns out they meant the clips/surround, not the rubber, but only found that out once the screen was in)
just idiots. im even more astonished now!
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Had Autonoglass turn up to fit a new trim rubber as the fitters weren't able to fit the old one...
Two vans turned up, and as soon as he got out, tyhe bloke said "This won't work as the screen sits low... can't remove it as they only sent us with the new rubber, so if it breaks we're stuffed." They then spent half an hour trying to fit it anyway ::)
Transpires that they couldn't fit the new one either... should have been fitted to the trims before the screen was installed as the screen is designed to sit below the body line... so they gave me two choices...
1. Glue the trim on using the same stuff they glue the screen in with.
2. Fit a new screen.
Option 1 won't happen all the time I have a hole in my arse, so that leaves option 2. What are the odds of them turning up with the wrong screen again ::)
To be clear, if you're having a screen fitted, make sure that they fit both trims and rubbers BEFORE the scree is installed. This should prevent any issues with trims coming away at speed :y
In the meantime, I shall wait with baited breath to see if they can produce the correct screen again :-X
That's actually incorrect, the TIS procedure specifics exactly the height of the windscreen bond to apply and the height the screen must be when installed.
The rubber then fits correctly after.
Any other approach is a bodge (but I suspect your not surprised by this :y)
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Fair enough ;) And no, not surprised... as bodges go though, putting the rubber on first will help give the screen its level... a compromise bourne out by virtue of them not applying the sealant with any modicum of precision ::)
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I cant recall the TIS detail but, it goes to the level of describing the shape to cut into the end of the nozzle and the depth of sealant required.
The trouble with applying the seal first is that it will pull the screen away from the bonding and result in thin bits or gaps....... :y
Remember GM got it right on a few hundred thousand cars on the first attempt ;)
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I cant recall the TIS detail but, it goes to the level of describing the shape to cut into the end of the nozzle and the depth of sealant required.
The trouble with applying the seal first is that it will pull the screen away from the bonding and result in thin bits or gaps....... :y
Remember GM got it right on a few hundred thousand cars on the first attempt ;)
:D ;D :D
Cheers Mark! RIght, my heartrate has dropped to sub-100bpm levels, now! I can (in theory) get the rubber off another car and (in theory) replace mine at some point. Had a look outside in my dinnerhour and couldn't see any reason why the rubber wouldn't come off ok. But thanks for the clarification. I shall sleep easy tonight :y
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Whenever I have done a screen on an omega in all my 23+ years. New screen out, cleaned and primed, new trims on inner and outer. Apply bond to vehicle then fit. Push screen down until level. Presto, easy as. Usually when I fit the new trims I will stitch onto new glass with a light bead of bond before fitting to make sure it doesn't come loose months later
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Whenever I have done a screen on an omega in all my 23+ years. New screen out, cleaned and primed, new trims on inner and outer. Apply bond to vehicle then fit. Push screen down until level. Presto, easy as. Usually when I fit the new trims I will stitch onto new glass with a light bead of bond before fitting to make sure it doesn't come loose months later
That would work perfectly, Davie, as long as they did what Mark has already mentioned. ie. Get the bead of adhesive correct.
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The bead of adhesive comes out at the perfect height. We all use pre-cut nozzles determined by glue manufacturer. But there are some who make a tube stretch to a full car. On my omega I was the about 1 and a half tubes
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If you're using quality, ie genuine, trims they interlock to form a.solid ring around the glass... If the trims later become loose, then they weren't fitted properly. End of.
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Have used genuine and erm others. Genuine are the best but I prefer still to use a bead around anyway. Better safe than sorry
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Hmmm...
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In my experience preventing a trim blowing off immaterial of genuine or not is better than getting a bad reputation or no bonus that month
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Sticking things on that don't require it when fitted correctly suggests that the poor reputation is wholly justified, especially if done for bonus purposes :-X
Not that I am paying a penny for it, but at this rate, my insurers won't be paying for it either... So far it has cost Autoglass three screens and four visits, and they still haven't completed the job.
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And reputation purposes. Even gm genuine trims on a gm genuine screen where bad for falling off or letting go of the rubber strip.
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And reputation purposes. Even gm genuine trims on a gm genuine screen where bad for falling off or letting go of the rubber strip.
Clearly not fitted properly then... ::)
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I think your just annoyed at autoglass and there antics. Been doing this job years al never had a problem with omegas or anything else for that matter.
Just think when I needed a screen. For omega same as yours too. Heat reflective, top tint with a sensor. With a full set of trims I had it all done in 3 days. No bad if I say so myself
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At least try have come back to to yours, my trim came off shortly after a new screen and they are not interested.
Looking at it, the screen is very low in the recess so suspect any trim won't clip in :-\
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Had Autoglass fit a screen in a Mazda 626 a few years back, they damaged trim that the wipers were mounted on & sealant was oozing out all around the screen, I was very unhappy with the job & contacted my insurance company to inform of the awful mess my car was in.Within a couple of hours one of the managers from Autoglass contacted me & arranged to inspect the car, he called the work an absolute abortion & was fuming as the fitter had been warned about the standard of his workmanship before.To their credit they purchased new trim & made a superb job of refitting the screen properly .
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At least try have come back to to yours, my trim came off shortly after a new screen and they are not interested.
Looking at it, the screen is very low in the recess so suspect any trim won't clip in :-\
They have no choice to come back or not... Customer Services manager is on the case, hence two vans to fit one screen rubber ::)
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They are going to do a.....remove & refit :y One in & one out . And the trims Should go on the screen before they sling it in :y
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They are going to do a.....remove & refit :y One in & one out . And the trims Should go on the screen before they sling it in :y
They won't chance removing it without a Justincase screen handy...
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Had a screen replaced on my estate by RAC auto windscreens. They removed as car was in bodyshop to have rust removed from scren apature caused by Autoglass scrathing al the paintoff two years previously. They then failed to turn up on three occasions to fit new, then causing car to run out of mot. This was just before a christmas. Insurance company instructed me to find another company who then fited scren day after contact. Still cold not get car mot,ed before christmas as dvla had shut down the system for upgrade. RAC had to pay for a hire car for me for five days over the festive period until mot stations were operating again. Got the mot fee refunded by them and a week later they went bust
Keith ABS
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Had a screen replaced on my estate by RAC auto windscreens. They removed as car was in bodyshop to have rust removed from scren apature caused by Autoglass scrathing al the paintoff two years previously. They then failed to turn up on three occasions to fit new, then causing car to run out of mot. This was just before a christmas. Insurance company instructed me to find another company who then fited scren day after contact. Still cold not get car mot,ed before christmas as dvla had shut down the system for upgrade. RAC had to pay for a hire car for me for five days over the festive period until mot stations were operating again. Got the mot fee refunded by them and a week later they went bust
Keith ABS
Sounds not dissimilar to my experience, Keith :(. Though I managed to get the bus in to work etc, I haven't contacted my insurers re: getting any form of financial compen etc, and not sure whether I should. One of them 'just forget about it, life's too short' moments? Or would a couple of hundred actually help massively with car repairs etc? Two minds...
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Had a screen replaced on my estate by RAC auto windscreens. They removed as car was in bodyshop to have rust removed from scren apature caused by Autoglass scrathing al the paintoff two years previously. They then failed to turn up on three occasions to fit new, then causing car to run out of mot. This was just before a christmas. Insurance company instructed me to find another company who then fited scren day after contact. Still cold not get car mot,ed before christmas as dvla had shut down the system for upgrade. RAC had to pay for a hire car for me for five days over the festive period until mot stations were operating again. Got the mot fee refunded by them and a week later they went bust
Keith ABS
Sounds not dissimilar to my experience, Keith :(. Though I managed to get the bus in to work etc, I haven't contacted my insurers re: getting any form of financial compen etc, and not sure whether I should. One of them 'just forget about it, life's too short' moments? Or would a couple of hundred actually help massively with car repairs etc? Two minds...
If you don't tell them that their subcontractors are making such a mess then they can't do anything about it ;)
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I'm always a little bemused when people seem to struggle to get a windscreen fitted to an Omega. ::)
I needed one on mine a few years ago and dropped it into the local windscreen place at 9am and picked it up at 2pm. Job done, no mess no fuss and it cost £140 as the insurance I had at time didn't have windscreen cover. :y
Maybe I was just lucky. :-\
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I'm always a little bemused when people seem to struggle to get a windscreen fitted to an Omega. ::)
I needed one on mine a few years ago and dropped it into the local windscreen place at 9am and picked it up at 2pm. Job done, no mess no fuss and it cost £140 as the insurance I had at time didn't have windscreen cover. :y
Maybe I was just lucky. :-\
I have a reliable independent that I use... He does all my vans and cars :y
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Just had mine done by Autowindscreens through insurance (Adrian Flux) .. no bother or trouble at all .. turned up at the house and did the job very well. Before he even started he apologised that he was having to refit the bottom trim but he was unable to source a replacement and rather then cancel he would be removing the old one carefully to reuse. Watched him do exactly that .. great care taken to do no damage. He then used a small whizwheel to clean up the corrosion on the bottom corners and some fancy black primer/rustproofer all around the apperture that had to sit for 30 minutes before he could fit the screen .... cue cup of tea time ! All trims fitted and checked before the screen went in.... all in all a very neat job, has now done 1000 ish miles without any sign of trims becoming loose.
Had a call from the insurers to ask if the work was satisfactory
Just proves it can be done properly
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The biggest issue I had is that the plastic fixings that attach to the outer edge of the glass can be one of two sources:
1) Genuine
2) Pattern
And the pattern items are rubbish, if you look closely you can see the tool used to make them is shot and the formed plastic barb which retains the windscreen has lost its definition. The result is a poorly fitting rubber which can come loose.
The genuine parts have much much better definition and hence the rubber is retained correctly meaning there is no need to slap adhesive on that part. :y
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Just had mine done by Autowindscreens through insurance (Adrian Flux) .. no bother or trouble at all .. turned up at the house and did the job very well. Before he even started he apologised that he was having to refit the bottom trim but he was unable to source a replacement and rather then cancel he would be removing the old one carefully to reuse. Watched him do exactly that .. great care taken to do no damage. He then used a small whizwheel to clean up the corrosion on the bottom corners and some fancy black primer/rustproofer all around the apperture that had to sit for 30 minutes before he could fit the screen .... cue cup of tea time ! All trims fitted and checked before the screen went in.... all in all a very neat job, has now done 1000 ish miles without any sign of trims becoming loose.
Had a call from the insurers to ask if the work was satisfactory
Just proves it can be done properly
Are you reading this Autoglass??!?!?!?!? Are you reading THIS!???? It CAN be done properly!!! And not very difficult, either!
Very glad yours went without a hitch, Mr Entwood :)
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Had no issues at all with the previous two... one National widscreens and more recently Autonoglass... which makes this episode all the more annoying as I know they can do it right...
That said when National did it, I provided the genuine trims/rubber, which were reused on the penultimate change :-\
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Lower rubber was no longer available when I last had a screen (several years back) but when RAC Windscreens did mine it was new upper rubber and all clips (genuine VX). I did have the trim come loose about 8 months later and they returned without question and replaced it again, free of charge.
It can be done right but so many people don't take pride in their work nowadays.