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Author Topic: More Autonoglass numptiness  (Read 7787 times)

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05omegav6

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More Autonoglass numptiness
« on: 13 October 2015, 12:14:29 »

Had Autonoglass turn up to fit a new trim rubber as the fitters weren't able to fit the old one...

Two vans turned up, and as soon as he got out, tyhe bloke said "This won't work as the screen sits low... can't remove it as they only sent us with the new rubber, so if it breaks we're stuffed." They then spent half an hour trying to fit it anyway ::)

Transpires that they couldn't fit the new one either... should have been fitted to the trims before the screen was installed as the screen is designed to sit below the body line... so they gave me two choices...

1. Glue the trim on using the same stuff they glue the screen in with.
2. Fit a new screen.

Option 1 won't happen all the time I have a hole in my arse, so that leaves option 2. What are the odds of them turning up with the wrong screen again ::)

To be clear, if you're having a screen fitted, make sure that they fit both trims and rubbers BEFORE the scree is installed. This should prevent any issues with trims coming away at speed :y

In the meantime, I shall wait with baited breath to see if they can produce the correct screen again :-X
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tunnie

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Re: More Autonoglass numptiness
« Reply #1 on: 13 October 2015, 12:40:40 »

Never had a problem with Autowindscreens to be be fair, each time I've had a new screen, twice now on the 2.2, they have fitted the trims first.

They normally take screen out of the van, set it up on a special table, clean and polish it and on go the trims before fitting.

Maybe just a training thing with older screens?  :-\
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Diamond Black Geezer

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Re: More Autonoglass numptiness
« Reply #2 on: 13 October 2015, 12:44:21 »

Jesus, the morons. My trim is slightly lifted at the top after a vast amount of cockups on Autoglass' part, athey finally fitted it. I was working on the premise that I could, at some point, source a better surround and fit it. But if that's the case that's got me even more p!ssed off at the idiots!
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05omegav6

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Re: More Autonoglass numptiness
« Reply #3 on: 13 October 2015, 12:46:38 »

Could be, or a lack of thought... all the previous screens I have had done on the Omegas were done the way you decribe... except this one ::)

Easier all round if you watch them and ensure that they do it that way, otherwise you'll only be stressing out arguing the toss when the trim flies off and clips you round the ear through the now busted drivers window :-X

At this rate, I've been waiting since April, they'll be replacing the screen on the Elite for free as well ::)
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05omegav6

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Re: More Autonoglass numptiness
« Reply #4 on: 13 October 2015, 12:49:29 »

Jesus, the morons. My trim is slightly lifted at the top after a vast amount of cockups on Autoglass' part, athey finally fitted it. I was working on the premise that I could, at some point, source a better surround and fit it. But if that's the case that's got me even more p!ssed off at the idiots!
Definitely a screen out job :'(

Am considering ordering the genuine parts for both cars, then if the screen comes out intact it can be fitted to the Elite whilst they're here... as the lower trim on that has come adrift.
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Diamond Black Geezer

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Re: More Autonoglass numptiness
« Reply #5 on: 13 October 2015, 12:56:54 »

I'm just staggered at their level of incompetence. If a garage, which only does a screen or two a year treat me this way, and did the standard of work I'd still be annoyed, but all they do is fit windscreens! literally, that's it!!!

How can they
tell me the heated screen doesnt fit my car
forget to book me in for the new screen to be fitted, only the removal of the old one (that was the most impressive part, they never thought to actually plug the big windscreen-sized hole in the front of my car)
not turn up at the appointment
say they could fit me in the next day
then not
then say monday
then, upon me asking were they turning up at my new address (and not the bodyshop as originally planned, because I had to, understandably, move my car from off his premises, after autoglass never showed up that previous friday) the appointment cancelled itself(?!?!!?!?), and moved to tuesday!

they then fit me with the rain sensing, but not heat reflective glass, as ordered.

Any attempt at removing the screen will butcher and scratch to hell the brand spanking fresh paint that's now on the surround. (as I had a full roof respray while the screen was out, hence the bodyshop)

Now I have a sheet of glass in my car, I'm just happy. It's not cracked, so it's fine, but my god, not sure it was worth the hassle. And next time I'll be demanding another glass fitter, not autofarce.
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Diamond Black Geezer

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Re: More Autonoglass numptiness
« Reply #6 on: 13 October 2015, 13:02:39 »

Right, I'll be ringing them again, as in the two weeks without a car I could have easily sourced a replacement screen rubber.  >:( But having been faithfully told that the trim was included (by 'trim' it turns out they meant the clips/surround, not the rubber, but only found that out once the screen was in)

just idiots. im even more astonished now!
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Marks DTM Calib

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Re: More Autonoglass numptiness
« Reply #7 on: 13 October 2015, 13:54:36 »

Had Autonoglass turn up to fit a new trim rubber as the fitters weren't able to fit the old one...

Two vans turned up, and as soon as he got out, tyhe bloke said "This won't work as the screen sits low... can't remove it as they only sent us with the new rubber, so if it breaks we're stuffed." They then spent half an hour trying to fit it anyway ::)

Transpires that they couldn't fit the new one either... should have been fitted to the trims before the screen was installed as the screen is designed to sit below the body line... so they gave me two choices...

1. Glue the trim on using the same stuff they glue the screen in with.
2. Fit a new screen.

Option 1 won't happen all the time I have a hole in my arse, so that leaves option 2. What are the odds of them turning up with the wrong screen again ::)

To be clear, if you're having a screen fitted, make sure that they fit both trims and rubbers BEFORE the scree is installed. This should prevent any issues with trims coming away at speed :y

In the meantime, I shall wait with baited breath to see if they can produce the correct screen again :-X

That's actually incorrect, the TIS procedure specifics exactly the height of the windscreen bond to apply and the height the screen must be when installed.

The rubber then fits correctly after.

Any other approach is a bodge (but I suspect your not surprised by this  :y)
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05omegav6

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Re: More Autonoglass numptiness
« Reply #8 on: 13 October 2015, 14:11:21 »

Fair enough ;) And no, not surprised... as bodges go though, putting the rubber on first will help give the screen its level... a compromise bourne out by virtue of them not applying the sealant with any modicum of precision  ::)
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Marks DTM Calib

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Re: More Autonoglass numptiness
« Reply #9 on: 13 October 2015, 14:37:28 »

I cant recall the TIS detail but, it goes to the level of describing the shape to cut into the end of the nozzle and the depth of sealant required.

The trouble with applying the seal first is that it will pull the screen away from the bonding and result in thin bits or gaps....... :y

Remember GM got it right on a few hundred thousand cars on the first attempt  ;)
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Diamond Black Geezer

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Re: More Autonoglass numptiness
« Reply #10 on: 13 October 2015, 15:38:34 »

I cant recall the TIS detail but, it goes to the level of describing the shape to cut into the end of the nozzle and the depth of sealant required.

The trouble with applying the seal first is that it will pull the screen away from the bonding and result in thin bits or gaps....... :y

Remember GM got it right on a few hundred thousand cars on the first attempt ;)


 :D ;D :D

Cheers Mark! RIght, my heartrate has dropped to sub-100bpm levels, now! I can (in theory) get the rubber off another car and (in theory) replace mine at some point. Had a look outside in my dinnerhour and couldn't see any reason why the rubber wouldn't come off ok. But thanks for the clarification. I shall sleep easy tonight :y
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davieboy0312

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Re: More Autonoglass numptiness
« Reply #11 on: 13 October 2015, 17:35:32 »

Whenever I have done a screen on an omega in all my 23+ years. New screen out, cleaned and primed, new trims on inner and outer. Apply bond to vehicle then fit. Push screen down until level. Presto, easy as. Usually when I fit the new trims I will stitch onto new glass with a light bead of bond before fitting to make sure it doesn't come loose months later
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STEMO

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Re: More Autonoglass numptiness
« Reply #12 on: 13 October 2015, 17:39:08 »

Whenever I have done a screen on an omega in all my 23+ years. New screen out, cleaned and primed, new trims on inner and outer. Apply bond to vehicle then fit. Push screen down until level. Presto, easy as. Usually when I fit the new trims I will stitch onto new glass with a light bead of bond before fitting to make sure it doesn't come loose months later
That would work perfectly, Davie, as long as they did what Mark has already mentioned. ie. Get the bead of adhesive correct.
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davieboy0312

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Re: More Autonoglass numptiness
« Reply #13 on: 13 October 2015, 17:43:27 »

The bead of adhesive comes out at the perfect height. We all use pre-cut nozzles determined by glue manufacturer. But there are some who make a tube stretch to a full car. On my omega I was the about 1 and a half tubes
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05omegav6

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Re: More Autonoglass numptiness
« Reply #14 on: 13 October 2015, 17:48:19 »

If you're using quality, ie genuine, trims they interlock to form a.solid ring around the glass... If the trims later become loose, then  they weren't fitted properly. End of.
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