Omega Owners Forum
Chat Area => General Discussion Area => Topic started by: SJKOO01 on 15 February 2012, 22:51:44
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Tonight the Tv has started to act up, it's a Samsung LE37R8 LCD model, and it seems to be now having a ghost image from the previous image everytime the picture changes.
I'm assuming it could be something to do with some sort of video card inside the Tv ?
Or is it time to save the pennies and buy a new Tv.
The best way I can try to explain in a picture form is below
Original picture
(http://i999.photobucket.com/albums/af113/om3g22tf/TVpicghost1-1.jpg)
Then once picture changes, have a ghost picture of the previous image ???
(http://i999.photobucket.com/albums/af113/om3g22tf/TVpicghost2-1.jpg)
Any help or advice would be appreciated please.
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Hi Mike,
Have you tried a factory reset? The PIN codes are usually 0000.
Might be worth ago as it could just be a software bug, you can then download updates to see if that cures it ???
HTH's mate :y
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Sounds like a form of screen burn. You can try putting a pure white image on the screen for 5-10 minutes but turn the brightness down
I would be inclined to speak to Samsung, if that doesn't work, they were really good when my TV played up
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Thanks :y
I'll give both ideas a go as it'll cost nothing at the moment, as don't really want to shell out for a new tv just yet if I can help it!
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That looks like a driver board problem to me.
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That looks like a driver board problem to me.
If it does work out to be that, can you get replacements and replace via DIY or would it be better money spent getting a new Tv with a warranty again ???
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I sometimes get that on one of my samsungs, you know when they add something to a pic like a logo or some writting, when they remove it you can still just about see it for a bit. the tech knowledge on here is pretty insane :y
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That looks like a driver board problem to me.
If it does work out to be that, can you get replacements and replace via DIY or would it be better money spent getting a new Tv with a warranty again ???
Unfortunately the LCD "driver board" will be one of many sections that make up the mainboard itself, so I'd say that the cost of repair is going to be somewhat prohibitive.
How old is the TV?
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That looks like a driver board problem to me.
If it does work out to be that, can you get replacements and replace via DIY or would it be better money spent getting a new Tv with a warranty again ???
Unfortunately the LCD "driver board" will be one of many sections that make up the mainboard itself, so I'd say that the cost of repair is going to be somewhat prohibitive.
How old is the TV?
The Tv is about 18 months old and I thought it might be the case regarding repair cost :-\ .
Time to start saving the pennies then by the looks of it :-\
Appreciate everyone's help :y
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That looks like a driver board problem to me.
If it does work out to be that, can you get replacements and replace via DIY or would it be better money spent getting a new Tv with a warranty again ???
Unfortunately the LCD "driver board" will be one of many sections that make up the mainboard itself, so I'd say that the cost of repair is going to be somewhat prohibitive.
How old is the TV?
The Tv is about 18 months old and I thought it might be the case regarding repair cost :-\ .
Time to start saving the pennies then by the looks of it :-\
Appreciate everyone's help :y
According to this
http://www.samsung.com/my/support/warrantyinformation/warrantyInformation.do?page=POLICY.WARRANTY
your tv has a 2 yr warranty :y
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That looks like a driver board problem to me.
If it does work out to be that, can you get replacements and replace via DIY or would it be better money spent getting a new Tv with a warranty again ???
Unfortunately the LCD "driver board" will be one of many sections that make up the mainboard itself, so I'd say that the cost of repair is going to be somewhat prohibitive.
How old is the TV?
The Tv is about 18 months old and I thought it might be the case regarding repair cost :-\ .
Time to start saving the pennies then by the looks of it :-\
Appreciate everyone's help :y
According to this
http://www.samsung.com/my/support/warrantyinformation/warrantyInformation.do?page=POLICY.WARRANTY
your tv has a 2 yr warranty :y
Thanks for that T.D :y
However, mine's a factory refurbished one which, only has 12 months RTB warranty. Was hoping that it could have been a DIY repair / fix if possible to save costs.
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That looks like a driver board problem to me.
If it does work out to be that, can you get replacements and replace via DIY or would it be better money spent getting a new Tv with a warranty again ???
Unfortunately the LCD "driver board" will be one of many sections that make up the mainboard itself, so I'd say that the cost of repair is going to be somewhat prohibitive.
How old is the TV?
The Tv is about 18 months old and I thought it might be the case regarding repair cost :-\ .
Time to start saving the pennies then by the looks of it :-\
Appreciate everyone's help :y
According to this
http://www.samsung.com/my/support/warrantyinformation/warrantyInformation.do?page=POLICY.WARRANTY
your tv has a 2 yr warranty :y
Thanks for that T.D :y
However, mine's a factory refurbished one which, only has 12 months RTB warranty. Was hoping that it could have been a DIY repair / fix if possible to save costs.
Worth doing a little research... I'm sure under EU law it should be covered :-\ :-\ Is that something that the EU Law actually benefits us for? :o :o :o Can't be :D :D :D
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I had the same problem but believe it or not is was due to the DVD player even though I wasnt playing a dvd :o, As soon as i took it out of line the problem went away :y.
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Thanks for that T.D :y
However, mine's a factory refurbished one which, only has 12 months RTB warranty. Was hoping that it could have been a DIY repair / fix if possible to save costs.
Worth doing a little research... I'm sure under EU law it should be covered :-\ :-\ Is that something that the EU Law actually benefits us for? :o :o :o Can't be :D :D :D
I agree with LD, much of SOGA is subjective and open to interpretation but if applied in the right way it can work for you.
Most folk out there have an idea of how long they can expect something to reasonably work for, and most folk out there these days expect to see a life expectancy of at least 3 years for a TV regardless of whether it's refurbed or not.
Have you actually called Samsung to see what their take on it is?
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iirc that the sale of goods act gives the customer protection for 6 years.....not a 100% though :-\
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Lets try the basics first.
1) Turn all the over rated noise reduction features off e.g. the DNR etc.
2) Try an external source e.g. a PC or DVD player.
The cause will either be one of the added noise reduction features (which are always the first thing I turn off on a TV) or an artifact in a decompression algorithm somewhere (and hence the test with an external device).
Also try knocking down the back lighting by a few notches and the brighness by a few notches.
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Well i am sorry to say i have the same problem with my samsung lcd tv, It is now four years old and this happend when it was twenty months old, I contacted samsung and i have to say very unhelpfull told me to take it to my local agent for an opinion on fault,
I then managed to get it there yes a 42 inch tv in the back of the car only to be told its a screen fault its over twelve months old so go fourh and multiply in not so many words, Just waiting for it to go alltegether and then i will buy a new one. Not a samsung i will never buy one of there products again. Customer services 0/10
:'( :'( :'( :'( :'( :'( :'(
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I've been very lucky, so far :o
I bought a 42" Plasma by Philips, 6 years ago and still going strong. It weighs a bloody ton like and not one of these new slim line jobbies, but does what it says on the tin :y
If it packs up now I've said that, I'm gonna throw a hissy fit ;D ;D ;D ;D ;D ;D ;D
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My five year guarantee from JL is starting to sound good
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Lets try the basics first.
1) Turn all the over rated noise reduction features off e.g. the DNR etc.
2) Try an external source e.g. a PC or DVD player.
The cause will either be one of the added noise reduction features (which are always the first thing I turn off on a TV) or an artifact in a decompression algorithm somewhere (and hence the test with an external device).
Also try knocking down the back lighting by a few notches and the brighness by a few notches.
Well dug through some paperwork and turn out the TV is older than I first thought. I've tried all the other ideas, without any luck, so I'll try the above that Mark's suggested and if it fails then I'll just go and get a new one. Can't be bothered arguing with Samsung will they won't they repair the TV under the consumer rights act, etc etc.
I'll just right it off as experience and to keep the guarantee where I can find it better :-\
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Mike, did a bit of digging and found this mate:
Since 2003, consumers have had extra benefit from The Sale and Supply of Goods to Consumers Regulations.
When goods are faulty, if you return them within six months then it's up to the shop to prove they weren't faulty when you bought them. After this, the 'burden of proof' shifts and it's up to you to prove they were faulty when you bought them.
But that's not all. There's another piece of legislation called the Limitations Act (it's the Prescription and Limitation Act in Scotland) that can help you out.
You have up to six years after you bought a good to complain
(In Scotland, it's five years after you first realised there was a problem)
This comes in handy if you buy goods, but don't use them for a few months or if something breaks after the six month rule and the fault was likely to have been there all along. Yet the longer it's been and the less durable the item, the harder it'll be to fight for a full refund. In such a case, you might have to accept a partial refund or credit note.