My old man has a 57 plate 2.0 Tdi Passat with 61,000 miles on the clock and full service history. He received a letter off VW notifying him of a recall for an injector problem so he took the car in for the work to be completed. He's just had a call from VW saying some of the cam followers have collapsed and because they will have to remove the head to sort the problem there will be a £1400 bill
.
I've told him to tell them to put it back together again and i'll tow it home for him. Does anyone know, apart from if the followers have started to fall apart, why would the head need removing?
TIA