Went to Junction 32 retail park this aft. Mrs wandered into Next saying, "We could do with a new sofa, and they have some good ex displays in here". Saw one (which, I admit, was good value) at £990, reduced from £2750. Decided we'd have it, found a young shop assistant and went off to pay. Debit card in machine, £990 debited, lovely jubbly.
Not quite. "When are you picking it up?". "What?" Here are the business cards of two local companies who will pick it up and deliver it. It has to be gone in two days.
No mention of this before we paid, manager called. 'dangle berries' the young assistant for not telling us and asks if we'd like a refund. Yes, please, I'm not ringing the local man and van, hoping he can fit me in. I thought this was Next, not Joe's Junk Shop.
Refund given, that will be back in your bank within a week. Mrs wants to know why I'm walking around the shops with a fūckin face on me.