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Author Topic: Ebay help  (Read 1658 times)

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Danny

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Re: Ebay help
« Reply #15 on: 20 July 2008, 22:11:53 »

if your item was 100% accurately as described, no legal obligation whatsoever falls on your side to offer any sort of refund at all

for you to offer a refund, is a gesture of your own goodwill, so explain to the buyer that you wont be refunding shipping

better still, advise him that he'll be better off listing them back on ebay himself!
« Last Edit: 20 July 2008, 22:12:33 by D4NNY »
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albitz

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Re: Ebay help
« Reply #16 on: 20 July 2008, 22:24:20 »

i agree danny.if i bought the wrong thing by accident i would just re-list it.i think its a bit of a cheek asking for a refund from the buyer if the buyer has done nothing wrong.  :y
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Vamps

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Re: Ebay help
« Reply #17 on: 20 July 2008, 22:34:26 »

I do a bit on ebay and have been lucky so far.
I have looked at you listing, you provided a part number, so in my mind he made the mistake, you are under no obligation at all, indeed I think you are being over generous in refunding, without a handling fee to cover listing costs. The error was his. :(
PS I thought my postage charges were cheap, :y
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Danny

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Re: Ebay help
« Reply #18 on: 20 July 2008, 22:44:52 »

i bought a car stereo recently off ebay which turned out to have an updated connector and therefore wouldnt fit the corsa, but why send it back when i can relist and get my money back just as easily??

i relisted it and got a profit of £15 AFTER postage and fees came off that!

i dont see why actually you dont just go back on what you said and say "actually mate i listed the item correctly and you made the mistake, i wont refund, you should have no problem selling them back on ebay!"
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HerefordElite

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Re: Ebay help
« Reply #19 on: 20 July 2008, 23:01:14 »

Quote
Quote
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Thanks chaps
Don't think I am going to bother with ebay after this.

Regards

Mike

Hi Mike dont let this put off ebay its not all bad. At the end of the day you put them on ebay for sale with a pic and a very good description and he bought them deal done. If you sent centre caps that did not match what you had for sale and what he had bought then there is a case for him to have a refund but not the postage.


I disagree........with that.

If you sell summat that is not as advertised....why should the buyer not get his postage money back as well

I bought a phone of ebay a while back.........postage was a £10 iirc .....anyway the phone didnt work.......emailed the seller...he said send it back for a refund........i replied i'll send it back if you pay the postage....plus the cost of the phone and original postage.......he replied cost of phone+p&p refunded.......chuck it in the bin.....dont want it back!!


don't get me started :D ;)
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Danny

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Re: Ebay help
« Reply #20 on: 20 July 2008, 23:06:13 »

Quote
Quote
Thanks chaps
Don't think I am going to bother with ebay after this.

Regards

Mike

Hi Mike dont let this put off ebay its not all bad. At the end of the day you put them on ebay for sale with a pic and a very good description and he bought them deal done. If you sent centre caps that did not match what you had for sale and what he had bought then there is a case for him to have a refund but not the postage.


in my opinion if the items are not as described i'd be wanting my postage back aswell as the seller would have misled/lied, but in this case they're as described
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Vamps

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Re: Ebay help
« Reply #21 on: 20 July 2008, 23:08:16 »

Quote
Quote
Quote
Thanks chaps
Don't think I am going to bother with ebay after this.

Regards

Mike

Hi Mike dont let this put off ebay its not all bad. At the end of the day you put them on ebay for sale with a pic and a very good description and he bought them deal done. If you sent centre caps that did not match what you had for sale and what he had bought then there is a case for him to have a refund but not the postage.


in my opinion if the items are not as described i'd be wanting my postage back aswell as the seller would have misled/lied, but in this case they're as described
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I would agree with that.
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