I have been a Lloyds customer since the late 80's, yes their customer service is nowhere near as good as it was and their products are not as competitive, but they are consistent
I have my business account with them as well, they have tried in the past to push borrowing onto me and i have had to politely tell them to go away in short sharp jerky movements, but on the whole they are reliable.....
When you look at the financial markets the insititutions that are suffering now are those who either perpetuated the sub prime market or were heavily involved, the problem child is now biting back.....and with a vengence.....
Those institutions who offered 'boring' products, like Lloyds are now in a position to benefit from other downfall, they wanted to buy Northern Rock but were blocked by the government, this time Gordon and his cohorts have allowed it as it MAY bring some market stability, however i believe that there may come a point where Lloyds are advised that they need to 'offload' some of the group.
short term it is a good thing, yes some staff will suffer, and this is a sad point of take overs, but would it not be better to lose a few thousand jobs that have a whole group dive and everyone lose out.....ideally if redeployment could take place then this could be avoided.....
strange times are ahead.....here's hoping that everyone comes out of this smiling