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Please play nicely.  No one wants to listen/read a keyboard warriors rants....

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Author Topic: 2 weeks and no response from e-bay seller  (Read 1411 times)

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mkaminski100

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Re: 2 weeks and no response from e-bay seller
« Reply #15 on: 22 March 2009, 19:59:51 »
Payment was done by PayPal so I went to E-bay and filled the "Not received item" form. Then I was forwarded to PayPal and had to explain everything there. It will take them up to 30 days and I'll be asked about the details but hopefully it will be solved.
I understand that she might be away, seek or anything similar, but if you're selling something, you have to be responsible. Nevertheless, if there was a genuine reason for this, she would like to resolve this problem (refund or item dispatch) and apologise I will not issue a negative feedback.
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stuart30

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Re: 2 weeks and no response from e-bay seller
« Reply #16 on: 22 March 2009, 20:09:18 »
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Payment was done by PayPal so I went to E-bay and filled the "Not received item" form. Then I was forwarded to PayPal and had to explain everything there. It will take them up to 30 days and I'll be asked about the details but hopefully it will be solved.
I understand that she might be away, seek or anything similar, but if you're selling something, you have to be responsible. Nevertheless, if there was a genuine reason for this, she would like to resolve this problem (refund or item dispatch) and apologise I will not issue a negative feedback.


Process is a little drawn out but you should be coverd...assuming she is verfied.

Sounds like your being very fair.
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Martin_1962

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Re: 2 weeks and no response from e-bay seller
« Reply #17 on: 22 March 2009, 20:17:45 »
Oil rig sellers are the slowest
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Taxi_Driver

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Re: 2 weeks and no response from e-bay seller
« Reply #18 on: 22 March 2009, 20:34:13 »
Quote
Quote
I'll give it a try tomorrow. I wouldn't be surprised if e-bay will not help me to get a refund...


Ebay wont....paypal will.

Paypal too be fair are red hot on dodgy sellers. :y

Dont be too sure! I bought some software, not from ebay, but from a proffesional looking website, but paid paypal.
Software was a download, it turned out to be freeware software, I could have downloaded it foc from plenty of websites...BUT the reason i paid for the software was because their website claimed 'their' software could do a particular thing......it carnt and will never do....
So I complained to Paypal......their answer.....not their problem!  >:(
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tmx

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Re: 2 weeks and no response from e-bay seller
« Reply #19 on: 23 March 2009, 06:29:25 »
no ive had trouble with paypal refunds in the past! similar experiance to you TD i threatend the company with legal action soon got my money back
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