Omega Owners Forum

Please login or register.

Login with username, password and session length
Advanced search  

News:

Welcome to OOF

Pages: [1] 2  All   Go Down

Author Topic: 2 weeks and no response from e-bay seller  (Read 1413 times)

0 Members and 1 Guest are viewing this topic.

mkaminski100

  • Senior Member
  • ****
  • Offline Offline
  • Gender: Male
  • Basingstoke
  • Posts: 595
    • View Profile
2 weeks and no response from e-bay seller
« on: 20 March 2009, 23:28:03 »
My wife bought a trousers on e-bay. Cheap item, but 2 weeks are gone and we haven't received it, nor the refund or any information. I have already send 3 e-mails, pointing that I want the trousers but can get a refund if there's any problem. Unfortunately, no response at all.
Today I've send an e-mail that after 2 weeks of waiting for a paid item (2 weeks from payment date) I will be forced to inform E-Bay and I also keep all correspondence so that she cant blame me.
On Sunday, I will have to inform E-Bay but will she be still able to give me a negative feedback if I can prove that it was her fault and I did everything I could to sort this?
Logged

webby23

  • Omega Baron
  • *****
  • Offline Offline
  • Gender: Male
  • Nottingham
  • Posts: 2468
  • MV6
    • View Profile
Re: 2 weeks and no response from e-bay seller
« Reply #1 on: 20 March 2009, 23:29:32 »
It is impossible now for any seller to give any buyer negative feedback so do not worry at all about that........
Logged
The only certainty of life is death. Live your life and enjoy it. The clock is ticking

Darth Loo-knee

  • Omega Queen
  • *****
  • Offline Offline
  • Gender: Male
  • Death Star
  • Posts: 18826
  • Jammie smells of Pooh....
    • TIE Fighter
    • View Profile
Re: 2 weeks and no response from e-bay seller
« Reply #2 on: 20 March 2009, 23:30:24 »
Just get in touch with Egay, they have had more than enough time to get your things to you....
Logged
Everything to do with Omega's. Breaking, Servicing from Cambelts to Oil Changes... Please Pm me for details...

mkaminski100

  • Senior Member
  • ****
  • Offline Offline
  • Gender: Male
  • Basingstoke
  • Posts: 595
    • View Profile
Re: 2 weeks and no response from e-bay seller
« Reply #3 on: 20 March 2009, 23:55:26 »
Two weeks after the payment was done is more than a lot. I understand that there are problems or mistakes, like one seller told me that she cant sell the item because it's damaged (I think it just went too cheap), but she wrote an e-mail the same day.
This seller does not respond at all, so as promised, I will inform ebay on Sunday.
Thanks, guys
Logged

stuart30

  • Guest
Re: 2 weeks and no response from e-bay seller
« Reply #4 on: 21 March 2009, 00:02:04 »
Simple...report too paypal.

They will soon block the sellers paypal account and refund any monies owed.
Logged

Vamps

  • Offline Offline
  • Gender: Male
  • Bishop Middleham, Co Durham.
  • Posts: 24708
  • Flying Tonight, so Be Prepared.
    • Mig 2.6CDX and 2.2 Honda
    • View Profile
Re: 2 weeks and no response from e-bay seller
« Reply #5 on: 21 March 2009, 00:33:10 »
Agreed, 2 weeks is too long, if from UK. I tend to find people post within a day or 2, my last purchase arrived within 36 hours... :y most withing 3 or 4 days. :)
Logged

Loch View

  • Intermediate Member
  • ***
  • Offline Offline
  • Gender: Male
  • Dumbarton, Scotland
  • Posts: 358
    • View Profile
Re: 2 weeks and no response from e-bay seller
« Reply #6 on: 21 March 2009, 07:20:12 »
yup, as stuart said. Open a dispute at Paypal, escalate it to a claim and guaranteed you'll get your money back  :y
Logged
[size=14]Deja Moo: The feeling you've heard this Bullsh1t before![/color][/b][/size]

willyboy

  • Omega Knight
  • *****
  • Offline Offline
  • Gender: Male
  • Leeds. West Yorks
  • Posts: 1269
  • Can Do !!
    • View Profile
Re: 2 weeks and no response from e-bay seller
« Reply #7 on: 21 March 2009, 10:06:05 »
Yep get onto paypal its a 10 day waiting period though for goods not received so as it 14 days now your ok to start a dispute ! :y
Logged

psnimv6

  • Junior Member
  • **
  • Offline Offline
  • Gender: Male
  • tyrone n ireland
  • Posts: 192
    • View Profile
Re: 2 weeks and no response from e-bay seller
« Reply #8 on: 21 March 2009, 10:47:10 »
something to bear in mind paypal only pays back on claims over £15 if my memory is correct  >:(at least thats what happened when the same thing happened to me a few years ago
Logged

mkaminski100

  • Senior Member
  • ****
  • Offline Offline
  • Gender: Male
  • Basingstoke
  • Posts: 595
    • View Profile
Re: 2 weeks and no response from e-bay seller
« Reply #9 on: 21 March 2009, 11:45:38 »
I'll give it a try tomorrow. I wouldn't be surprised if e-bay will not help me to get a refund...
Logged

stuart30

  • Guest
Re: 2 weeks and no response from e-bay seller
« Reply #10 on: 21 March 2009, 21:24:48 »
Quote
I'll give it a try tomorrow. I wouldn't be surprised if e-bay will not help me to get a refund...


Ebay wont....paypal will.

Paypal too be fair are red hot on dodgy sellers. :y
Logged

mkaminski100

  • Senior Member
  • ****
  • Offline Offline
  • Gender: Male
  • Basingstoke
  • Posts: 595
    • View Profile
Re: 2 weeks and no response from e-bay seller
« Reply #11 on: 21 March 2009, 22:53:10 »
So I need to inform E-Bay and PayPal? I don't know how the PayPal will know that she didn't send me the item? She can always say that item was despatched and I am lying.
Logged

stuart30

  • Guest
Re: 2 weeks and no response from e-bay seller
« Reply #12 on: 21 March 2009, 23:04:46 »
Quote
So I need to inform E-Bay and PayPal? I don't know how the PayPal will know that she didn't send me the item? She can always say that item was despatched and I am lying.


No she has too prove you received the item...thats why you should always send goods by recorded delivery to a verified address as a minimum.

Just open a dispute in paypal...they will ask for transaction details...ebay number ect and they will do the rest.
« Last Edit: 21 March 2009, 23:05:50 by stuart30 »
Logged

nick v6

  • Omega Baron
  • *****
  • Offline Offline
  • Gender: Male
  • walsall / west midlands
  • Posts: 4584
    • View Profile
Re: 2 weeks and no response from e-bay seller
« Reply #13 on: 22 March 2009, 06:37:36 »
report to ebay and paypal mate


name and shame the ebay seller
Logged
just need to tax the tank now:)

STMO123

  • Guest
Re: 2 weeks and no response from e-bay seller
« Reply #14 on: 22 March 2009, 09:42:11 »
Did you actually use paypal? If so, they will refund any amount, not just over a certain amount.

The helpline number for ebay is 020 8080 2105.
Logged
Pages: [1] 2  All   Go Up
« previous next »
 

Page created in 0.012 seconds with 16 queries.