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[pauls]

Morning, As some will have read my thread on avp. Anyway it was already loaded and seemed to be ok so i thought i would leave it for the free period then change it once it ran out. Stupid boy I am, avp has now locked my computer up and i cannot unistall it as it is telling me it is doing a upgrade and will have to wait. the trouble is this has been running for over 6 hours now and it will not allow me to do anything else. I have managed to diasable it scanning but cannot remove.

HELP.. Is they a way i can remove this, please bear in mine i am not computer savy.

If I need to I will run the computer over to somebody close to me if that helps and of course beer tokens will follow.

cheers Paul.

[Entwood]

try starting in "safe mode" .. which will prevent AVG loading.. you may then be able to uninstall it from "control panel"

To enter "safe mode" you press the "f8" key while the system is booting... but before the hard drive starts to be read ..

If you need to "read up" on safe mode before trying it .. some info here ..

http://www.computerhope.com/issues/chsafe.htm

HTH

[pauls]

Thank you for the answer but Iam afraid it did not help it just sits there trying to open the uninstall software

[tigers_gonads]

I had a similar problem getting rid of AVG.

In the end, I just went into "C" drive and deleted the file then used a freebie registery cleaner to clear up anything left over.

Might not be for the purist computer experts on here but it worked 

[RobG]

Any good http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=94159

[Entwood]

You could read here

http://www.mytechguide.org/7871/how-to-completely-remove-avg-antivirus/

and then try this ??

http://www.avg.com/us-en/utilities

probably similar to Rob's posting ..

[pauls]

I had a similar problem getting rid of AVG.

In the end, I just went into "C" drive and deleted the file then used a freebie registery cleaner to clear up anything left over.

Might not be for the purist computer experts on here but it worked 

Hi i thought of that but being that iam thick i wasnt sure what to type. could you please tell me what i need to type in.

[tigers_gonads]

I had a similar problem getting rid of AVG.

In the end, I just went into "C" drive and deleted the file then used a freebie registery cleaner to clear up anything left over.

Might not be for the purist computer experts on here but it worked 

Hi i thought of that but being that iam thick i wasnt sure what to type. could you please tell me what i need to type in.

Tbh, you are better off trying Entwood and Rob's way first mate 

If not, its a case of opening "C" drive / program files then deleting that file.

[pauls]

Hi right I have tried robs links and entwoods links Iam afraid neither has worked. it either says program cant be found or due to the avg slowing up and using all the memory i cannot get onto the web site.
Iam at present typing this on my phone.
Could somebody type exectly what i need to type in from the c:\.. I ask this because i have tried to get into c:\programs but it will do it, probaly because iam typing it wrong

[tigers_gonads]

What operating system is your computer using ?

[pauls]

its a dell running windows xp professional version 3

[henryd]

click on "start" then "my computer",then right click over "drive C" and explore,then right click over "program files" then explore again.look for avg folder and delete contents then use one of the system cleaners to do the rest

[tigers_gonads]

Yup 

[pauls]

click on "start" then "my computer",then right click over "drive C" and explore,then right click over "program files" then explore again.look for avg folder and delete contents then use one of the system cleaners to do the rest

followed instructions  and it just comes up with "cannot delete avgadvisorx.dll access is denied"
make sure the disk is full or write protected and the file is currently not in use
 

[Martian]

Start the computer in "Safe Mode with Command Prompt" mode and delete the file the old school way.