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[Godders]

Can I just advise that if both parties have exchanged details and that nobody has been injured then the Rad traffic act has been complied with and with it been a minor collision with no serious driving offence having being evident, then don't hold your breath waiting for the police to be involved. They will just advise you to continue with your course of action to resolve between parties or through your insurers. The only other way they will get involved if details provided are false but seen as you have been in contact with the place and persons then this isn't likely.

[Dishevelled Den]

Can I just advise that if both parties have exchanged details and that nobody has been injured then the Rad traffic act has been complied with and with it been a minor collision with no serious driving offence having being evident, then don't hold your breath waiting for the police to be involved. They will just advise you to continue with your course of action to resolve between parties or through your insurers. The only other way they will get involved if details provided are false but seen as you have been in contact with the place and persons then this isn't likely.

Yes, whether or not police become involved to the point of investigating the matter G I would prefer to have the evidence to hand that the matter was indeed reported to them to accompany the report to SM's insurers - as some insurers will ask their clients for this. 

[Andy B]

Can I just advise that if both parties have exchanged details and that nobody has been injured then the Rad traffic act has been complied with and with it been a minor collision with no serious driving offence having being evident, then don't hold your breath waiting for the police to be involved. They will just advise you to continue with your course of action to resolve between parties or through your insurers. The only other way they will get involved if details provided are false but seen as you have been in contact with the place and persons then this isn't likely.

Yes, whether or not police become involved to the point of investigating the matter G I would prefer to have the evidence to hand that the matter was indeed reported to them to accompany the report to SM's insurers - as some insurers will ask their clients for this.

Retired or not, you both still talk the talk ........ 

[Godders]

Don't know if that's a compliment or not lol

[Kevin Wood]

I wonder if the road traffic act has been complied with, actually..

You have an insurance company who claim to know nothing about it, a witness who may or may not have seen / been involved in the accident, a fleet manager who won't respond to emails and no idea who the driver of the vehicle was. They've had their 24 hours. I would make the Police aware of the circumstances, myself. Not necessarily expecting them to do much, but them making so much as a phone call to establish the facts would no doubt move things along a little quicker.

[Dishevelled Den]

Can I just advise that if both parties have exchanged details and that nobody has been injured then the Rad traffic act has been complied with and with it been a minor collision with no serious driving offence having being evident, then don't hold your breath waiting for the police to be involved. They will just advise you to continue with your course of action to resolve between parties or through your insurers. The only other way they will get involved if details provided are false but seen as you have been in contact with the place and persons then this isn't likely.

Yes, whether or not police become involved to the point of investigating the matter G I would prefer to have the evidence to hand that the matter was indeed reported to them to accompany the report to SM's insurers - as some insurers will ask their clients for this.

Retired or not, you both still talk the talk ........ 

Yes, after 39 years still talking keek.

[Godders]

This is why I asked in an earleir post if the drivers details were known, and quite rightly is relative depending on the answer. The rule on 24 hours is somewhat of a myth as the Road traffic act requires the matter (if necessary) to be reported to the police "as soon as practicable" but in old police guide lines it was thought 24 hours was enough and thus the myth was started. With regard to whether the fleet manager replies to emails is irrelevant, and of no intrest or covered by law as details have been exchanged and therefore the act complied with. Granted if someone is being awkward it's frustrating but the police can't do anything about it. We are all giving advice in good faith and hopefully SMD can resolve the issue easily with the facts that are known to him and that all possible points have been covered. Good luck mate 

[Godders]

I need to apologise on the 24 hr mark issue. There is a deadline of 24 hours but the rule is as soon as is reasonably practicable and this takes priority. i would point out though that as the accident was last week then both parties technically are guilty of not doing this, but we are getting to a stage now where a sledgehammer is being used to crack a walnut....or is it good to discuss these things ??

[Dishevelled Den]

I need to apologise on the 24 hr mark issue. There is a deadline of 24 hours but the rule is as soon as is reasonably practicable and this takes priority. i would point out though that as the accident was last week then both parties technically are guilty of not doing this, but we are getting to a stage now where a sledgehammer is being used to crack a walnut....or is it good to discuss these things ??

Softly, softly my son - it's always been the way, collect all the evidence as soon as possible - assess whether or not it's likely to do you any harm, and take it from there.

To be serious, the point is well made for any others facing the same type of problems, get an accurate record of what has happened (at the time), get names and contact details of witnesses to the incident - if in any doubt at all seek legal advice/report the matter to Five O a-sap and in all cases motoring, present the known facts to the insurers.

[SMD]

I spoke to the 3rd party insurer today and they informed me one of their repair centres will contact me to arrange the collection and repair. They did offer me the choice of choosing which one of their repair shops to use but as I didn't know any of them I let them decide.

Just got off the phone to the bodyshop and they said I need to send them pictures of the damage, chassis no, mileage, tax and registration to their assessor before they get authorisation from the insurance company. Does this sound right?

I asked the bodyshop what happens if your assessor thinks its uneconomical to repair, she replied "write it off, I guess". I told them that the 3rd party insurer have no right to do that as I don't have a contract with them.

Thoughts and advice most welcome.

[Kevin Wood]

Don't let the car out of your sight until you get an agreement to repair. Take it to the repairer and let them assess it, but take the car away.

If the repair is agreed and you're happy with the repairer then fair enough, but if not, you need to price up a repair somewhere you trust and present them with the estimate, informing them that you won't accept a write off under any circumstances.

[SMD]

The trouble is they have 3 repair centres within a 40 mile radius and the centre we agreed on is a bit out of my way. I will supply them with the photos they requested and hopefully they will be able to provide an estimate based on them. Thanks for the tip, will not let them take the car away unless repair is agreed.

[dbug]

You don't have to use their repairers mate - choose your own, more local to you, and get them to provide a quote.

[05omegav6]

Don't let the car out of your sight until you get an agreement to repair. Take it to the repairer and let them assess it, but take the car away.

If the repair is agreed and you're happy with the repairer then fair enough, but if not, you need to price up a repair somewhere you trust and present them with the estimate, informing them that you won't accept a write off under any circumstances.

The one golden rule.

[SMD]

You don't have to use their repairers mate - choose your own, more local to you, and get them to provide a quote.

I don't really trust any local garages tbh, and I doubt they will accept it being repaired by VX