Some people actually kick off if you offer

What's to say that the driver hadn't offered and had been politely declined

Different people expect different things, and offering assistance might be graciously accepted by one person, and rudely rebuked by another... Also, in this day and age, you could easily get dragged before the council for damaging peoples shopping, (broken eggs/bottles/jars), not to mention people claiming that the driver had put the bags down in the wrong order. They then ring the office to complain, expecting the company to refund their journey and pay for the shopping. And don't forget that you're not insured if you trip or fall on private property.
Pre war terraced streets are the worst for picking up/dropping off in. Cars parked either side, only room for one vehicle in the carriageway. Double park. Offer to help with shopping, only to be told no it's ok I can manage... Two minutes later there's a queue of cars trying to get past both ways, and you, the driver are getting called every name under the sun (and a few more) because the person you've just dropped off can't find their keys/has gone in to get some change... In most every walk of life, the vast majority of people think they are more important than you or any one else, and they're not afraid to let the whole world know about it.
Having been driving a cab for the last 6 years, and I have learnt a few things:
1. I really didn't enjoy going to work, but it pays the bills.
2. 15% of passengers are a pleasure.
3. 60% of passengers I could take or leave.
4. The other 25% are complete soles, that I wish I'd never had the misfortune to meet.
5. The vast majority of the remaining population have no consideration for anything or anyone else. This is either by wilful neglect, or more often, because it hasn't occurred to them to stop and consider the implications that they have on the people around them, sadly. Most of them don't even have the blocks to admit it

As I've said before, albeit more politely, if all people insist on doing is to criticise everyone else, then FFS put yourself in their position first

At least then a reasonable discussion can be had.
There are far too many people assuming/prejudging/ drawing the wrong conclusions because they don't know or don't understand or just don't care what has lead to a particular situation, and it really grips my sh*t.
