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[MikeDundee]

....has broken down not working, showing red light on the power button, XBOX website states it needs repair, guarantee ran out March 07. Any xbox experts out there that may be able to advise what the problem is??

[geoff]

when was it purchased brake down for red lights is covered for three years phone microsoft they might fix it if under three years old

[MikeDundee]

when was it purchased brake down for red lights is covered for three years phone microsoft they might fix it if under three years old

Bought it not long after they first came out, can't remember when that was?

[geoff]

look on the console it will have a manfacture date on the rear of the console,when it was made,try to phone microsoft they might be able to fix or fix it for a small price no harm in asking 8-) 8-) 8-)

[Andyb]

hi m8
if it has three red lights around the on button they are now covered for 3 yrs phone m/soft they will be able to tell when it was made by the serial number on the unit
hope this helps

[MikeDundee]

According to the website its a hardware failure ....date of manufacture 27/10/2006, so in theory still within the three year period for this fault. So will have to call xbox support, should have done it yesterday

[geoff]

According to the website its a hardware failure ....date of manufacture 27/10/2006, so in theory still within the three year period for this fault. So will have to call xbox support, should have done it yesterday

they should repair it free of charge for you and that would be result

[MikeDundee]

According to the website its a hardware failure ....date of manufacture 27/10/2006, so in theory still within the three year period for this fault. So will have to call xbox support, should have done it yesterday

they should repair it free of charge for you and that would be result

Any idea where it tells you that faults covered for 3 years?, can't find it on their website, annoying thing is that I have'nt used it for over a year

[geoff]

http://en.wikipedia.org/wiki/Xbox_360
read through this :yclick on technical problems on this page,also states this in the warranty cards with new consoles bought mine about 3 months ago and was manufactured in august 07 so it is safe i think 8-) 8-) 8-)i have a lovely halo 3 limited edition green cammo 8-) 8-) 8-)

[MikeDundee]

Result....just called XBOX support, fault covered for 3 years ...await e-mail of postal labels, then box it up call their parcel folk to collect, and should be back within 2/3 weeks repaired free of charge

[tunnie]

Result....just called XBOX support, fault covered for 3 years ...await e-mail of postal labels, then box it up call their parcel folk to collect, and should be abck within 2/3 weeks repaired free of charge

nice one.  

[geoff]

result m8y,nice one 8-) 8-) 8-)

[Martin_1962]

It's a design fault - hence the long guarantee on it

[geoff]

The Xbox 360 can be subject to a number of technical problems. Since the console's release in 2005, the product earned note in the press questioning its reliability and failure rate of the early consoles.[110][111][112]

To aid customers with defective consoles, Microsoft has extended the Xbox 360's manufacturer's warranty to three years for general failure errors. "General Hardware Failure" is recognized by three adjacent quadrants of the ring flashing red. This error is often known as the "Red Ring of Death".[113]

Since these problems surfaced, design modifications have been made to the console to improve reliability. All consoles manufactured after June 2007 have extensive revisions from the earliest units. Modifications include a reduction in the number, size and placement of components, and the addition of dabs of epoxy on the corners and edges of the CPU and GPU, as glue to prevent movement relative to the board during heat expansion,[114] and a second GPU heatsink to dissipate more heat.[115
taken from here http://en.wikipedia.org/wiki/Xbox_360#Technical_problems

[MikeDundee]

Well had an e-mail from UPS today advising that the XBOX is on its way back from Germany, was only picked up on Monday