Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[Terbs]

I've just had an interesting conversation with HMRC. For those who don't know, any business using gaming machines has to register for MGD (Machine Gaming Duty) In February, we applied, and received paperwork back, but with the wrong details, quoting the building as the trading company, not the correct limited company. Attempts were made to change the details online. After no success, the help line was phoned. 'No you can't do it online its not working. Please write to XXX quoting  reference YYY to get it changed. Correct details will then be sent.
New details received, followed by a pin number and duly registered online, all MGD submissions made, MGD paid in full.

With it so far....all well and good.

But no, no  no.
Receive a letter in September threatening legal action for unpaid MGD (est £240) on the first registration . Phone the Debt agency...2 hour phone call explaining in plain English what has happened. It should have been cancelled in February.

Got another letter today, same threats. Phoned agency and explained again...yes, it was all on the computer in front of him.
So why are you asking the building for money. The trading name you are claiming from does not exist...its a building. 'But it owes us money' No it does not, its a bloody building.' It is not a company, there are no employees, it does not have a bank account. It does not have gaming machines...its bricks and mortar. 'We will take legal action'. You can't...its a bloody building. Right...this is now p***ing me off big time....go ahead and take legal action. I am prepared to take a representative of the building to the court, but it will have to be a roof tile, as its probably the only bit of the building I could get loose.
Silence.........then 'Hmmmmmm, I see your point' What you need to do is this...bla, bla bla form VAT 7 bla bla bla...2 copies of Blank return forms, contact Reg unit in Grimsby.....I am transferring you to someone who will help with the forms.
Ring ring...'How can I help'...I explain.....'I'll transfer you, wrong dept' .......'How can I help'.......No you don't do that, you have to do this, and don't write there, write to this place in Glasgow.

Is it any wonder my sanity is now in question

[Gaffers]

Never phone a debt agency.  Always write to them via recorded mail explaining that the alleged debt is in dispute.  They then have to go back to the creditor for clarification, if they dont and keep calling/writing it is classed as harassment and you can take them to task over it

[Terbs]

Appreciate that, Guffer.... but the paperwork received is on HMRC paper, no address, only HMRC number to ring, and HMRC address and web address. I assume the Debt Management is in house HMRC.

[Gaffers]

Nope they often have the 'right' to use their client's logos to make the victim alleged debtor believe that it is genuinely from the company concerned.

They is tricksy these hobbits 

[05omegav6]

I sympathise T... The agency I have done work for since last November have been busy making my paye donations using the wrong NI number I copied it direct from my card to their paperwork, they then misentered it to their computer.

Net result, when my accountant approached HMRC to estsblish how much tax etc I had donated, HMRC had no record...