Mum had a phonecall yesterday morning, from an indian woman claiming to be from Microsoft. She stated that the computer had logged a significant number of errors.
The woman asked mum to press Windows + R. The woman then told mum what was on the screen, so guessing some hacking involved...
Mum then had go to OpSys to see which files were running and which had stopped. The woman then said the stopped files needed to be fixed because the warranty had expired. This would cost £85 for two years or £104 for four years, so knowing no better, mum paid £104 ($169)
The woman then asked mum to enter a web address along the lines of 'Show my PC' . Message flashed up a warning saying that that site did not fix computers. Mum then lost control of the pc. After a minute or so the computer shut down. Woman gave win27890@hotmail.com as her contact id...
Later that afternoon, an indian man rang to say that Show my PC was no longer in business and she asked him to refund her money. He hung up.
Same man rang again today to ask if everything was running better. This is when I found out about it and gave him no end of shit. He gave the same email contact, inspite of claiming to work for a different company, and got very argumentative when I told him I had searched the address, giving two results (of 2) for
www.scambook.comHe hung up when I asked him for his address
Only apparent difference on the computer is that Google chrome has been magically installed...
Mums bank are pursuing the payment she made for a refund. Guess it only takes a moment to harvest everything of a modest family desktop. What else can she do?