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Author Topic: Godawful broadband speed  (Read 3304 times)

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omegod

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Godawful broadband speed
« on: 11 December 2013, 20:01:41 »
Just done a uswitch broadband test as it's been crap for weeks and got the following which looks to be crap:

upload 0.7Mb
download 0.3Mb

I'm on sky and it is meant to be 8mb minimum so what to do now? can they/will they do anything if I contact them?
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TheBoy

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Re: Godawful broadband speed
« Reply #1 on: 11 December 2013, 20:03:52 »
Quote from: omegod on 11 December 2013, 20:01:41
Just done a uswitch broadband test as it's been crap for weeks and got the following which looks to be crap:

upload 0.7Mb
download 0.3Mb

I'm on sky and it is meant to be 8mb minimum so what to do now? can they/will they do anything if I contact them?
I suspect its an "up to 8Mb", rather than 8Mb minimum.

Check your router for sync speeds, if the router syncs well, then tell Sky to shove it. If the router syncs poorly, disconnect all internal wiring, plug router into main socket, and repeat test. Let us know outcome, as if that improves it, we can advise :y
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omegod

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Re: Godawful broadband speed
« Reply #2 on: 11 December 2013, 20:47:48 »
I assume a sync speed is in this somewhere :-\ router is in the main socket already

ADSL Port
MAC Address    5C:D9:98:09:9B:1D
IP Address    
Network Type    PPPoA
IP Subnet Mask    255.255.255.255
Gateway IP Address    
Domain Name Server    90.207.238.97
LAN Port
MAC Address    5C:D9:98:09:9B:1B
IP Address    192.168.0.1
DHCP    On
IP Subnet Mask    255.255.255.0
Modem
ADSL Firmware Version    A2pD030i.d22k
Modem Status    ADSL Link Up
DownStream Connection Speed    378
UpStream Connection Speed    798
VPI    0
VCI    38
Wireless Port
Name (SSID)
Region    Europe
Channel    CH 6
Wireless AP    Enabled
Broadcast Name    Enabled    
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TheBoy

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Re: Godawful broadband speed
« Reply #3 on: 11 December 2013, 21:19:27 »
Yeah, thats shit ;D

Are all extensions disconnected? Are you a long way from your local exchange?
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omegod

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Re: Godawful broadband speed
« Reply #4 on: 11 December 2013, 21:41:34 »
Router direct into main...and only socket, exchange is 3 miles away >:(
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TheBoy

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Re: Godawful broadband speed
« Reply #5 on: 11 December 2013, 22:04:10 »
Quote from: omegod on 11 December 2013, 21:41:34
Router direct into main...and only socket, exchange is 3 miles away >:(
Well, you're 'dangle berries'ed then.

Is FTTC available in your area? Is so, how far away is your cabinet?
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omegod

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Re: Godawful broadband speed
« Reply #6 on: 11 December 2013, 22:18:22 »
Quote from: TheBoy on 11 December 2013, 22:04:10
Quote from: omegod on 11 December 2013, 21:41:34
Router direct into main...and only socket, exchange is 3 miles away >:(
Well, you're 'dangle berries'ed then.

Is FTTC available in your area? Is so, how far away is your cabinet?

8 feet away ;D
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AndyRoid

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Re: Godawful broadband speed
« Reply #7 on: 12 December 2013, 09:22:40 »
Has the speed always been that poor?

What figures does your router give for line attenuation and noise margin?
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omegod

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Re: Godawful broadband speed
« Reply #8 on: 12 December 2013, 13:55:28 »
Quote from: AndyRoid on 12 December 2013, 09:22:40
Has the speed always been that poor?

What figures does your router give for line attenuation and noise margin?

Has been far better until recently, the rest is in greek and how do I get those stats ?
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Lizzie_Zoom

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Re: Godawful broadband speed
« Reply #9 on: 12 December 2013, 14:49:36 »
Mine with BT Infinity is:

Download Speed
37Mb Upload Speed
6Mb

Happy with that for what I use my PC for :y :y
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chrisgixer

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Re: Godawful broadband speed
« Reply #10 on: 12 December 2013, 15:10:34 »
Cut your losses and move to Virgin. ...if it's in the street of course?
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Re: Godawful broadband speed
« Reply #11 on: 12 December 2013, 15:11:05 »
Quote from: Lizzie Zoom on 12 December 2013, 14:49:36
Mine with BT Infinity is:

Download Speed
37Mb Upload Speed
6Mb

Happy with that for what I use my PC for :y :y

Nothing like rubbing somebodies nose in it when they are struggling.  ::) :o :P :-[
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omegod

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Re: Godawful broadband speed
« Reply #12 on: 12 December 2013, 15:32:20 »
Quote from: Lizzie Zoom on 12 December 2013, 14:49:36
Mine with BT Infinity is:

Download Speed
37Mb Upload Speed
6Mb

Happy with that for what I use my PC for :y :y

Thanks Lizzie, you're a real tonic ;D ;D
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omegod

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Re: Godawful broadband speed
« Reply #13 on: 12 December 2013, 15:33:25 »
Quote from: chrisgixer on 12 December 2013, 15:10:34
Cut your losses and move to Virgin. ...if it's in the street of course?

Virgin cable runs 1 ft away from my back garden wall but doesn't come down my street  ::) ;D
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Lizzie_Zoom

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Re: Godawful broadband speed
« Reply #14 on: 12 December 2013, 18:15:56 »
Quote from: omegod on 12 December 2013, 15:32:20
Quote from: Lizzie Zoom on 12 December 2013, 14:49:36
Mine with BT Infinity is:

Download Speed
37Mb Upload Speed
6Mb

Happy with that for what I use my PC for :y :y

Thanks Lizzie, you're a real tonic ;D ;D

Sorry, but just emphasing what is available out there from BT! ::) ::) ;D ;D ;D ;)

If you aren't told, you may never know :) :)
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