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Author Topic: Excellent service from an online battery company.  (Read 1633 times)

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Bigron

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Excellent service from an online battery company.
« on: 15 April 2014, 14:39:52 »
About 2 1/2 years ago I bought a battery from Advanced Battery Supplies (www.advancedbatterysupplies.co.uk/vauxhallomegapetroldieselcarbatteries),  It cost me £45 back then, including delivery. It arrived the next day, with an upgrade to a better type for no extra charge!
Recently it has been losing charge, so I emailed the company to check the warranty and I had an immediate response, asking me to charge it overnight, independently of the vehicle and ring them (freephone)  the following afternoon regarding the outcome.
After charging, I used a 5 amp load to discharge it and the terminal voltage dropped to 10 volts within 2 minutes and sustained that voltage for a couple of hours.
Dead cell, I concluded, so I reported this to the suppliers, and they readily agreed with my diagnosis and are sending me a replacement immediately!
Can you ask for better than that?

Ron.

P.S. The standard warranty is for 4 years - better than Halfrauds?
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Keith ABS

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Re: Excellent service from an online battery company.
« Reply #1 on: 15 April 2014, 17:48:50 »
  Nice one mate.
Keith B
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Toledodude1973

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Re: Excellent service from an online battery company.
« Reply #2 on: 15 April 2014, 22:08:02 »
Nice to hear of good service, well done to them :y
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Andy A

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Re: Excellent service from an online battery company.
« Reply #3 on: 16 April 2014, 08:16:18 »
Service like that seems hard to find these days from my own personal experiences. I will be using them next time.  :y
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Bigron

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Re: Excellent service from an online battery company.
« Reply #4 on: 16 April 2014, 13:06:13 »
Battery delivered mid-morning by courier, fitted and works fine! Such good service deserves to be broadcast.
I have had SO much useful information and help on here from all you nice people that as and when I can return the compliment I will.

Ron.
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tunnie

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Re: Excellent service from an online battery company.
« Reply #5 on: 16 April 2014, 13:25:23 »
That is excellent service, will bear them in mind for future batteries  :y
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Rods2

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Re: Excellent service from an online battery company.
« Reply #6 on: 16 April 2014, 19:14:37 »
I have looked in the past at using them as they have good prices, good to know they have good customer service as well.  :y :y :y
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omegod

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Re: Excellent service from an online battery company.
« Reply #7 on: 16 April 2014, 19:56:19 »
£5 scrap value if they didn't take the old one back too ;)
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Sir Tigger KC

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Re: Excellent service from an online battery company.
« Reply #8 on: 16 April 2014, 20:26:32 »
There are some excellent deals online for batteries.  I recently bought an Exide 72ah from Carparts4less via their ebay shop for £52 delivered!  8)

Ordered at about 2pm and it was delivered 10am the next day!  :y

Can't vouch for their after sales service though as so far all is well!  ;)
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