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Author Topic: BT Mail changes  (Read 1963 times)

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Terbs

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BT Mail changes
« on: 02 October 2014, 13:27:37 »
Anyone else having problems with BT Mail. They have changed the system, hiked the prices....and now nothing works. Incompetent lot. Are they fit to run the UK broadband infrastructure...I think not. >:(
Today, businesses, and private are unable to get e-mail from BT Mail. Their comment...'Its ongoing...we are trying to fix it.'
I think a tenner off the next bill would help with customer relations....with an apology!!!! Quick enough to up their prices for a crap service >:(

Check the link to see their outages.....

http://downdetector.co.uk/problems/bt-british-telecom
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Lizzie_Zoom

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Re: BT Mail changes
« Reply #1 on: 02 October 2014, 14:20:06 »
Yes, I have had the same all morning with that polite message after ringing 150 that "our engineers are working hard to fix the problem"!!

Apparently it should be gradually coming back during the coarse of the day.  We shall see ::) ::) ::) ::) ::)
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Terbs

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Re: BT Mail changes
« Reply #2 on: 02 October 2014, 15:04:12 »
I hope you are right Lizzie..... :-\
It always happens when you are awaiting something important.
I feel for those businesses that are suffering. I thought at first it was my Outlook playing up, but then tried from My BT and BT Mail and had same the result.
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Jusme

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Re: BT Mail changes
« Reply #3 on: 02 October 2014, 16:05:13 »
Was this deliberate Lizzie???  the coarse  ;)
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Terbs

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Re: BT Mail changes
« Reply #4 on: 02 October 2014, 16:29:07 »
Yes, I spotted that ;D ;D Thought it sounded a bit rough ;D ;D

BT say problem resolved...just tried e-mails. It seems that for the first time in my computer life I have not got any e-mails sent me today !!!!!!!!!!!!!
They have certainly solved that one. I wonder how many business mails have been lost. >:(
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pauls

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Re: BT Mail changes
« Reply #5 on: 02 October 2014, 18:11:42 »
Havnt been able to get on since there forced us onto bt mail 3 days ago.  >:( >:(
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Lizzie_Zoom

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Re: BT Mail changes
« Reply #6 on: 02 October 2014, 18:51:42 »
Quote from: Jusme on 02 October 2014, 16:05:13
Was this deliberate Lizzie???  the coarse  ;)

 ;D ;D ;D ;D ;D  I always get confused when typing fast between course. cause, coarse!!  Always have and always will I suspect, and I'm sure my brain is shrinking!! :o :o :o ;D ;D ;D ;)
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TheBoy

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Re: BT Mail changes
« Reply #7 on: 02 October 2014, 19:37:13 »
Ah, you see, see when they took on PlusNet, they learnt how PlusNet used to manage email...  ...badly ;D

Fortunately, business customers should be using a business service (one of mine  :-X) not the consumer one, that recently got dragged back in from Yahoo.  Both Business Broadband (a cut down Exchange product) and full business customers (BTnet) get SLAs. That's why you pay ;)


Personally, my mail provider is not ISP based, email is too important to me to be a "freebie" thrown in with an internet connection.
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Re: BT Mail changes
« Reply #8 on: 02 October 2014, 21:22:22 »
I have BT Mail, working OK but they have forced a change on it's appearance and lay out and I do not like it at all.............. :( :( :(
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Terbs

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Re: BT Mail changes
« Reply #9 on: 03 October 2014, 00:17:52 »
Can you access e-mail, Mike :)

Mine have started after 4.30pm....but no normal daily e-mails, only the ones sent to me after that time.
Just hope there was nothing important lost.
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Vamps

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Re: BT Mail changes
« Reply #10 on: 03 October 2014, 00:23:42 »
Quote from: terbert on 03 October 2014, 00:17:52
Can you access e-mail, Mike :)

Mine have started after 4.30pm....but no normal daily e-mails, only the ones sent to me after that time.
Just hope there was nothing important lost.

Yes, all the usual crap coming through...... ::) ::)  I don't do very much serious emailing from this account, I mostly use my work email, the address tends to have power and influence in many cases........ ;) ;) :D :D
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Terbs

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Re: BT Mail changes
« Reply #11 on: 03 October 2014, 00:27:55 »
I am assuming you have had the e-mail from BT informing you that you will be moved, and have had to change your passwords so one username and pw fits all ? :y
If you have had no probs you are lucky, as the link i put in shows problems all round the country
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cleggy

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Re: BT Mail changes
« Reply #12 on: 03 October 2014, 06:24:44 »
I am just getting yesterdays messages through, after getting the zillions of enter Network Password message. SWMBO asked me yesterday why I had not got back to her all day,  BLOODY BT >:( >:( >:( >:( >:(
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Terbs

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Re: BT Mail changes
« Reply #13 on: 03 October 2014, 09:24:42 »
Quote from: Cleggy on 03 October 2014, 06:24:44
I am just getting yesterdays messages through, after getting the zillions of enter Network Password message. SWMBO asked me yesterday why I had not got back to her all day, BLOODY BT >:( >:( >:( >:( >:(

Those sentiments are being uttered in almost every household that has BT ;D
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05omegav6

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Re: BT Mail changes
« Reply #14 on: 03 October 2014, 12:24:15 »
Can't say as I noticed anything amiss, but then we only use BT for phone and broadband...  :-\
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