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[HerefordElite]

I recently bought an item from ebay which was being advertised by a member of this forum, please look at the extract from his advert below with picture:

VAUXHALL OMEGA
 
 
FRONT BAR ( IMPACT / CRASH BAR)
PRE FACELIFT
 
EXCELLENT CLEAN EXAMPLE REMOVED FROM A FULL RUNNING OMEGA 2.5 V6
 NO VISABLE DAMAGE!
 
REMOVED FROM A OMEGA 2.5 CDX 1999  PLEASE CHECK COMPATABILITY WITH YOUR CAR/MODEL, EXCELLENT COSMETIC CONDITION
HELP PUT YOUR CAR BACK TO TOP CONDITION - YOU WONT GET BETTER SECOND HAND ON EBAY
 
PRE FACELIFT ( PRE 2000) OMEGA MODELS FROM 1994 ON ... CHECK FOR YOUR CAR / MODEL

CONDITION - VERY GOOD FOR SECOND HAND



[size=20]and now compare that to what was supplied:[/size]





Please feel free to vote as you see fit

[JueV6]

I recently bought an item from ebay which was being advertised by a member of this forum, please look at the extract from his advert below with picture:

VAUXHALL OMEGA
 
 
FRONT BAR ( IMPACT / CRASH BAR)
PRE FACELIFT
 
EXCELLENT CLEAN EXAMPLE REMOVED FROM A FULL RUNNING OMEGA 2.5 V6
 NO VISABLE DAMAGE!
 
REMOVED FROM A OMEGA 2.5 CDX 1999  PLEASE CHECK COMPATABILITY WITH YOUR CAR/MODEL, EXCELLENT COSMETIC CONDITION
HELP PUT YOUR CAR BACK TO TOP CONDITION - YOU WONT GET BETTER SECOND HAND ON EBAY
 
PRE FACELIFT ( PRE 2000) OMEGA MODELS FROM 1994 ON ... CHECK FOR YOUR CAR / MODEL

CONDITION - VERY GOOD FOR SECOND HAND



[size=20]and now compare that to what was supplied:[/size]





Please feel free to vote as you see fit

As it said no visible damage , I would ask for a refund. The only thing is you will incur P&P costs

[HerefordElite]

I recently bought an item from ebay which was being advertised by a member of this forum, please look at the extract from his advert below with picture:

VAUXHALL OMEGA
 
 
FRONT BAR ( IMPACT / CRASH BAR)
PRE FACELIFT
 
EXCELLENT CLEAN EXAMPLE REMOVED FROM A FULL RUNNING OMEGA 2.5 V6
 NO VISABLE DAMAGE!
 
REMOVED FROM A OMEGA 2.5 CDX 1999  PLEASE CHECK COMPATABILITY WITH YOUR CAR/MODEL, EXCELLENT COSMETIC CONDITION
HELP PUT YOUR CAR BACK TO TOP CONDITION - YOU WONT GET BETTER SECOND HAND ON EBAY
 
PRE FACELIFT ( PRE 2000) OMEGA MODELS FROM 1994 ON ... CHECK FOR YOUR CAR / MODEL

CONDITION - VERY GOOD FOR SECOND HAND



[size=20]and now compare that to what was supplied:[/size]





Please feel free to vote as you see fit

As it said no visible damage , I would ask for a refund. The only thing is you will incur P&P costs

and as the postage is almost the exact cost of item i'm still out of pocket - hence the name and shame campaign

[Field Marshal Dr. Opti]

Ebay can not be trusted,you take a risk.
But i like to think that members of OOF would describe accurately.
Really would like to hear both sides of the story.

[HerefordElite]

Ebay can not be trusted,you take a risk.
But i like to think that members of OOF would describe accurately.
Really would like to hear both sides of the story.

hope we will

[Debs.]

  May I please inquire as to the total cost (incl. P & P) you paid for this item?

[HolyCount]

I am not sure the part sent was the same as that pictured in the eBay ad.

Could be a simple error in that the wrong one ( if seller has lots of parts lying around) was sent.

Best bet would be to contact seller, explain your concerns and see what response you get.

[Martin_1962]

OK I am going to state my opinion.

They had more than one and sent you the wrong one!

[HerefordElite]

May I please inquire as to the total cost (incl. P & P) you paid for this item?

you may - PM sent

[HerefordElite]

OK I am going to state my opinion.

They had more than one and sent you the wrong one!

well it did worry me slightly when after i paid i was emailed to say the courier would pick item up in a couple of days after they'd removed it

[Danny]

speak to seller / forum member first

as said, could have had a few of the same and sent wrong one!

[Debs.]

Having had the opportunity to review the eBay item-listing; it would seem the item dispatched may not be the one described/pictured in the listing and as such; a genuine error is always a possibility.

Given the above, then the seller should be offered (and take advantage-of) the opportunity to refund or replace (at their expense); if he/she does not take that opportunity then escalation to dispute with eBay would surely be the way to go.

It`s a shame to observe that the seller took the opportunity for a 'knee-jerk' reply to your purely statemental feedback, an action in the heat of the moment which has done him/her no favours.

*Vote cast.

[Martin_1962]

No wrong item sent option

[HerefordElite]

No wrong item sent option

just for you

[HerefordElite]

Having had the opportunity to review the eBay item-listing; it would seem the item dispatched may not be the one described/pictured in the listing and as such; a genuine error is always a possibility.

Given the above, then the seller should be offered (and take advantage-of) the opportunity to refund or replace (at their expense); if he/she does not take that opportunity then escalation to dispute with eBay would surely be the way to go.

It`s a shame to observe that the seller took the opportunity for a 'knee-jerk' reply to your purely statemental feedback, an action in the heat of the moment which has done him/her no favours.

*Vote cast.

to be fair we'd had a 2 email each conversation prior to this feedback which started :

"Hi Mark

Package arrived today very well wrapped - but when i opened it i was shocked to see the condition off it, it is very rusty and bent/dented with obvious crash damage. You described this item as quote "EXCELLENT CLEAN EXAMPLE REMOVED FROM A FULL RUNNING OMEGA 2.5 V6
NO VISABLE DAMAGE!" this is not true.

I don't want to get shirty but i expect a full refund (including postage) for an item which is clearly not as described and frankly fit fot the bin.

Yours disapointedly

Jake"

which some may find harsh offensive? (another poll ?) but i thought was curt and to the point particularly when the seller was someone i thought i could trust