Is there a course of appeal
cant find one
I feel sorry for the seller because hes sent it iam just annoyed cause iam out of pocket and thought I would be covered by paypall if anything went wrong.
How was the item sent?, ie was it sent 'Signed For'?, if it was Signed For, is there a Tracking Number?, whats the status of the Tracking?, ie Delivered?, Signed For etc.
Most Signed For have some form of Loss / Insurance / Compensation, be it big or small.
Anyone sending eBay stuff overseas without Tracking / Signed For / Insurance needs their head examined. Its not your issue, its a Seller Issue, He's responsibility to deliver the Goods, if they dont get delivered Seller is responsible, thats how eBay works.
This is what I would do! -
1. Contact eBay UK, dont use email, eBay Messaging, do the Call Me Back thing in 'Contact Ebay' callbacks in the UK are normally only a couple of minutes. Explain you have paid via PayPal and have not received it, and require a Full Refund, end off.
2. What's the Sellers Feedback and Star Rating like?, if good, try contacting the Seller and asking them if they really want Neg Feedback and Zero Star Rating left, unless they fulfill your order.
3. Contact PayPal Resolution directly, demand non receipt of Goods and refund is required.
Its down to the seller to prove your goods where despatched and received, not yours!
Worst Case Seller sends duplicate items or gives refund and then claims back on His US Carrier.