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Author Topic: Any Virgin bb customers on?  (Read 2779 times)

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chrisgixer

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Any Virgin bb customers on?
« on: 31 March 2015, 20:16:00 »

Guessing not if our current experience is anything to go by. ;D

No Bb service, no tel numbers working. Half the web site not working, especially the contact us page.

Rubbish. Ok when it works. But when it doesn't  >:(

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TheBoy

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Re: Any Virgin bb customers on?
« Reply #1 on: 31 March 2015, 20:21:10 »

Must be something in the water, I ended up ranting at some stupid retard at my phone provider today, who got the right hump when I proved to him he was talking crap.
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steve6367

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Re: Any Virgin bb customers on?
« Reply #2 on: 31 March 2015, 20:24:19 »

Guessing not if our current experience is anything to go by. ;D

No Bb service, no tel numbers working. Half the web site not working, especially the contact us page.

Rubbish. Ok when it works. But when it doesn't  >:(

All ok here ATM
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EMD

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Re: Any Virgin bb customers on?
« Reply #3 on: 31 March 2015, 20:34:04 »

Guessing not if our current experience is anything to go by. ;D

No Bb service, no tel numbers working. Half the web site not working, especially the contact us page.

Rubbish. Ok when it works. But when it doesn't  >:(

All ok here ATM

+1  :y
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chrisgixer

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Re: Any Virgin bb customers on?
« Reply #4 on: 31 March 2015, 20:39:53 »

Thanks guys, reset made no odds. Must be a local area thing. :(
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chrisgixer

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Re: Any Virgin bb customers on?
« Reply #5 on: 31 March 2015, 20:41:04 »

Must be something in the water, I ended up ranting at some stupid retard at my phone provider today, who got the right hump when I proved to him he was talking crap.

Noof members do need to change their water supplier, there no doubt there ;)
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TheBoy

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Re: Any Virgin bb customers on?
« Reply #6 on: 31 March 2015, 20:49:18 »

Must be something in the water, I ended up ranting at some stupid retard at my phone provider today, who got the right hump when I proved to him he was talking crap.

Noof members do need to change their water supplier, there no doubt there ;)
I rang them today as well. They were far more helpful, even if the agent was a bit of a toff.
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kevinp58

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Re: Any Virgin bb customers on?
« Reply #7 on: 31 March 2015, 21:18:33 »

Mine went down sunday night  >:( I blame Talk Talk Virgin have sold out to them and I was with talk talk before and are complete Shite
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pscocoa

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Re: Any Virgin bb customers on?
« Reply #8 on: 31 March 2015, 22:22:44 »

Guessing not if our current experience is anything to go by. ;D

No Bb service, no tel numbers working. Half the web site not working, especially the contact us page.

Rubbish. Ok when it works. But when it doesn't  >:(

At least you have a back up system
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aaronjb

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Re: Any Virgin bb customers on?
« Reply #9 on: 31 March 2015, 22:46:16 »

Working fine here..
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VXL V6

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Re: Any Virgin bb customers on?
« Reply #10 on: 31 March 2015, 22:56:20 »

There was an MSO earlier tonight with TTB reporting the issue first before VM. but as I'm 400 miles away at the moment i'm not too worried.  :P

Basically VM's links to TTB went down, not sure of the full details yet, waiting for RFO
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chrisgixer

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Re: Any Virgin bb customers on?
« Reply #11 on: 31 March 2015, 23:11:14 »

Sback up now. :)
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Paddy Flannery

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Re: Any Virgin bb customers on?
« Reply #12 on: 01 April 2015, 01:23:57 »

I was on 30 mb until January regularly achieving 33 mb day and night. Then I was "Supercharged" to 50 mb. Now I regularly achieve between 12 mb and 25 mb day and night.
I complained, everything fine Sir must be your Ipad.  >:(
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chrisgixer

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Re: Any Virgin bb customers on?
« Reply #13 on: 01 April 2015, 07:37:33 »

Could the upgrade affect the router settings? We had Nout but trouble with our super hub 2, until I changed the security settings to wpa2 or whatever it's called.

Now the wifi is much more stable and quicker.
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Lagondanet

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Re: Any Virgin bb customers on?
« Reply #14 on: 01 April 2015, 09:57:20 »

I now have Virgin broadband with TV & telephone package. Previously Virgin BB down a BT line. We are in Central Beds.
The BB service has been down intermittently with me during the last week but appears to be back up now.
Other providers don't seem to be much better IMHO. When down, the response from telephone support is mixed if available.

 >:(
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