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[redelitev6]

We went through a bad phase with them a while ago but it's been pretty good since then , reading the users forum they seem to have a lot of problems in certain areas ? .

[chrisgixer]

Yes it's the appalling quality we get from phone line based providers that forced us to switch to cable. As all phone line providers are forced to deal with open reach, who refused to to replace the line but patch it up to a minimal standard. Which of course can only de grade after time, so a weak later we'd be back to square one with approaching less than 1meg download.

Virgin have their issues as well mind, but we are far better off with them.

[biggriffin]

No problems over here, but then we have funny water, and dedicated fibre optic cabling,from when vm were called Cambridge cable, then virgin took them over. Went down hill from then and hasn't stopped falling.

[BazaJT]

Well I'm confused by it all.When Maureen died I wrote to Virgin-the TV/Phone/internet package was in her name-to inform them of this and to cancel contract.Tv package disappeared as did making outgoing phone calls-although people can still phone here-e-mail account went and internet access was stopped.Yet today I've got in and turned laptop on for other reasons and found we had 4 e-mails and internet back up and running!!

[78bex]

No Virgin BB yesterday evening, but it fired up again after 11pm.
Is their call centre in Wales or something  I think she was Welsh & kept asking me what I`d had for dinner
Swmbo took over  after she heard me describing the pudding I was eating. Apparently she saying "What is your account number".......Cherry pie with lashings of custard.

[EMD]

No problems over here, but then we have funny water, and dedicated fibre optic cabling,from when vm were called Cambridge cable, then virgin took them over. Went down hill from then and hasn't stopped falling.

Not as funny as here 

[TheBoy]

Virgin suffered a major issue with a routing platform in Essex yesterday, which affected a large proportion of their customers.

[chrisgixer]

Thanks TB. Seems ok now.