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[Marks DTM Calib]

My point is the ISP is clearly at capacity in that area. For whatever reason.


Therefor, change supplier, and get off the phone line that's part of the issue.

That was all really.

Actually, we cant deduce that from the info, hence the request to check the connection speed in the modem, the constraint could be a poor connection or congestion in the back haul network

[Field Marshal Dr. Opti]

I have no idea why but the figures make much better reading this morning.


Upload....0.36

Download...6.93

A week ago both figures were virtually zero.

Ping (whatever that is) is currently 268.50.

Let us hope the recovery continues.

[Steve B]

I have no idea why but the figures make much better reading this morning.


Upload....0.36

Download...6.93

A week ago both figures were virtually zero.

Ping (whatever that is) is currently 268.50.

Let us hope the recovery continues.

That is about what mine was opti  5mb/s down & .8 mb/s up Then i moved over to There so called fibre. Vdsl in other words you are still on the copper/aluminium upto the nearest green box nearest to your house.there after its fibre..

Now i am 30 mb/s down & 2 mb/s up. so i think its worth the swap if it is available to you. 

[Field Marshal Dr. Opti]

I have no idea why but the figures make much better reading this morning.


Upload....0.36

Download...6.93

A week ago both figures were virtually zero.

Ping (whatever that is) is currently 268.50.

Let us hope the recovery continues.

That is about what mine was opti  5mb/s down & .8 mb/s up Then i moved over to There so called fibre. Vdsl in other words you are still on the copper/aluminium upto the nearest green box nearest to your house.there after its fibre..

Now i am 30 mb/s down & 2 mb/s up. so i think its worth the swap if it is available to you. 

I'm thoroughly confused now.

A fella called Stuart Hesketh from BT RETAIL has just called and informed me that there is no VP issue and that there is plenty of 'capacity'.

Apparently he was told this by BT WHOLESALE. He is at a loss to understand why the engineer said there was a VP issue. He suggested the engineer didn't know his arse from his elbow.

He wants another engineer to attend.He  suggests I should upgrade to BT infinity.

[Phil L]

I have no idea why but the figures make much better reading this morning.


Upload....0.36

Download...6.93

A week ago both figures were virtually zero.

Ping (whatever that is) is currently 268.50.

Let us hope the recovery continues.

I recommend you monitor on a frequent basis and note the day/time of the tests - that should start to build up a picture of what's going on.

Were I live I can only dream of such high speeds on ADSL.

[Phil L]

I have no idea why but the figures make much better reading this morning.


Upload....0.36

Download...6.93

A week ago both figures were virtually zero.

Ping (whatever that is) is currently 268.50.

Let us hope the recovery continues.

That is about what mine was opti  5mb/s down & .8 mb/s up Then i moved over to There so called fibre. Vdsl in other words you are still on the copper/aluminium upto the nearest green box nearest to your house.there after its fibre..

Now i am 30 mb/s down & 2 mb/s up. so i think its worth the swap if it is available to you. 

Agreed, if available get onto this - as long as the green cabinet is reasonably close you'll see a massive jump in speeds.

[Phil L]

I have no idea why but the figures make much better reading this morning.


Upload....0.36

Download...6.93

A week ago both figures were virtually zero.

Ping (whatever that is) is currently 268.50.

Let us hope the recovery continues.

That is about what mine was opti  5mb/s down & .8 mb/s up Then i moved over to There so called fibre. Vdsl in other words you are still on the copper/aluminium upto the nearest green box nearest to your house.there after its fibre..

Now i am 30 mb/s down & 2 mb/s up. so i think its worth the swap if it is available to you. 

I'm thoroughly confused now.

A fella called Stuart Hesketh from BT RETAIL has just called and informed me that there is no VP issue and that there is plenty of 'capacity'.

Apparently he was told this by BT WHOLESALE. He is at a loss to understand why the engineer said there was a VP issue. He suggested the engineer didn't know his arse from his elbow.

He wants another engineer to attend.He  suggests I should upgrade to BT infinity.

Whilst I'm not sure that Mr. Heskech is towing his company's line, BT Infinity is the fibre-based product and if available would be a good choice to increase your speeds.

[Field Marshal Dr. Opti]

I have no idea why but the figures make much better reading this morning.


Upload....0.36

Download...6.93

A week ago both figures were virtually zero.

Ping (whatever that is) is currently 268.50.

Let us hope the recovery continues.

That is about what mine was opti  5mb/s down & .8 mb/s up Then i moved over to There so called fibre. Vdsl in other words you are still on the copper/aluminium upto the nearest green box nearest to your house.there after its fibre..

Now i am 30 mb/s down & 2 mb/s up. so i think its worth the swap if it is available to you. 

I'm thoroughly confused now.

A fella called Stuart Hesketh from BT RETAIL has just called and informed me that there is no VP issue and that there is plenty of 'capacity'.

Apparently he was told this by BT WHOLESALE. He is at a loss to understand why the engineer said there was a VP issue. He suggested the engineer didn't know his arse from his elbow.

He wants another engineer to attend.He  suggests I should upgrade to BT infinity.

Whilst I'm not sure that Mr. Heskech is towing his company's line, BT Infinity is the fibre-based product and if available would be a good choice to increase your speeds.

They are sending out engineer number two on Monday. Should be interesting.

BT Infinity may be worth having if they can solve the problem.

[omega2018]

that ping is very high.  they are probably routing you all round the houses.

[Field Marshal Dr. Opti]

that ping is very high.  they are probably routing you all round the houses.

Exactly what is ping?

[Mr Gav]

that ping is very high.  they are probably routing you all round the houses.

Exactly what is ping?

It`s the time taken (in milliseconds) for information to reach it`s destination, mine is usually around 10-30 unless I`ve been doing some heavy downloading and then Virgin see fit to throttle me to oblivion and I can see it as high as 600.

[omega2018]

click on the windows start button, type "cmd" into the search box, in the black window that opens up type "tracert www.google.co.uk".  the results should show 10 hops  or less, the less the better.  the total time (all hop times added up) should be 100ms or better. looks like yours will show a lot more are you sure your ping time was 268.5?