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[Diamond Black Geezer]

New screen's in.. only thing is, after asking on repeated phone calls and being told the screen and trim are there on the order, and even there on the shelf... had word from my girlfriend who stayed in today to wait for Autofarce to show up... they've cleared off saying they don't supply the rubber trims.

Now this I can believe, fair enough, though they do bent and get mishapen a fair bit when you take them in and out, so by reusing my old trim (which in itself, may have been removed more than once before I owned the car) it's most likely not a very nice fit/seal.

I can get one off a scrapper just up the road, however should I am I just being lied to again? Given the old one was bent and distorted, surely part of 'the job' as paid for my Mr Insurance should include this trim. That and the fact I have been told that it would on several occasions.

Anyone else had theirs included with their screen replacement? 

[VXL V6]

Correct, they dont supply the rubber trim on any I've had fitted including the latest one. They do, however, fit a new rear tray / channel whatever it is around the screen aperture (as they can easily remove the old one) and this is what that rubber trim clips into.

[Diamond Black Geezer]

Fair enough, there's been some confusion with regard to what we meant by 'trim'. that's fine. I've been told that the old rubber has been cleaned thoroughly and looks like new. My worry was that it wouldn't seat properly, case it was lifting at the corners before.. clearly the listing was caused because the clips you mention were broken, rather than the fault of the rubber trim.


New info.. they've GLUED my interior mirror in place, after finding it wouldn't seat properly!!!!


Fuming, I told my missus to get back out there and get it off right away, by the time I get home if might be bonded on there for good, otherwise!

[05omegav6]

That explains why I had an apologetic call from one of the Customer Service managers earlier...

[Steve B]

New screen's in.. only thing is, after asking on repeated phone calls and being told the screen and trim are there on the order, and even there on the shelf... had word from my girlfriend who stayed in today to wait for Autofarce to show up... they've cleared off saying they don't supply the rubber trims.

Now this I can believe, fair enough, though they do bent and get mishapen a fair bit when you take them in and out, so by reusing my old trim (which in itself, may have been removed more than once before I owned the car) it's most likely not a very nice fit/seal.

I can get one off a scrapper just up the road, however should I am I just being lied to again? Given the old one was bent and distorted, surely part of 'the job' as paid for my Mr Insurance should include this trim. That and the fact I have been told that it would on several occasions.

Anyone else had theirs included with their screen replacement? 

So what happens when screen is removed and trims have had it/Snapped on removal...?

Is this autoglass 

[Steve B]

Years ago when you needed a new screen on the insurance all trims were in if needed..Just had a word with a mate who runs a windscreen company..Them days are done... If you need new trims you pay for them.

[EMD]

Had a new one fitted yesterday . New trims and rubber fitted , didnt pay for them either 

[Steve B]

Had a new one fitted yesterday . New trims and rubber fitted , didnt pay for them either 

Autoglass 

[EMD]

Had a new one fitted yesterday . New trims and rubber fitted , didnt pay for them either 

Autoglass 

National Windscreens 

[steve6367]

New screen's in.. only thing is, after asking on repeated phone calls and being told the screen and trim are there on the order, and even there on the shelf... had word from my girlfriend who stayed in today to wait for Autofarce to show up... they've cleared off saying they don't supply the rubber trims.

Now this I can believe, fair enough, though they do bent and get mishapen a fair bit when you take them in and out, so by reusing my old trim (which in itself, may have been removed more than once before I owned the car) it's most likely not a very nice fit/seal.

I can get one off a scrapper just up the road, however should I am I just being lied to again? Given the old one was bent and distorted, surely part of 'the job' as paid for my Mr Insurance should include this trim. That and the fact I have been told that it would on several occasions.

Anyone else had theirs included with their screen replacement? 

I've been having this argument with them for several months - my trim came off on the m27 after screen change but they don't show any sign of doing anything about it.

[Steve B]

Had a new one fitted yesterday . New trims and rubber fitted , didnt pay for them either 

Autoglass 

National Windscreens 

Charles pugh 

[05omegav6]

New screen's in.. only thing is, after asking on repeated phone calls and being told the screen and trim are there on the order, and even there on the shelf... had word from my girlfriend who stayed in today to wait for Autofarce to show up... they've cleared off saying they don't supply the rubber trims.

Now this I can believe, fair enough, though they do bent and get mishapen a fair bit when you take them in and out, so by reusing my old trim (which in itself, may have been removed more than once before I owned the car) it's most likely not a very nice fit/seal.

I can get one off a scrapper just up the road, however should I am I just being lied to again? Given the old one was bent and distorted, surely part of 'the job' as paid for my Mr Insurance should include this trim. That and the fact I have been told that it would on several occasions.

Anyone else had theirs included with their screen replacement? 

I've been having this argument with them for several months - my trim came off on the m27 after screen change but they don't show any sign of doing anything about it.

At least they fitted your screen

[EMD]

Thing is i could of had a heat reflective screen at no extra cost , so the fitter said but i just ordered like for like  It was the original screen that was taken out so lasted well .

[VXL V6]

New screen's in.. only thing is, after asking on repeated phone calls and being told the screen and trim are there on the order, and even there on the shelf... had word from my girlfriend who stayed in today to wait for Autofarce to show up... they've cleared off saying they don't supply the rubber trims.

Now this I can believe, fair enough, though they do bent and get mishapen a fair bit when you take them in and out, so by reusing my old trim (which in itself, may have been removed more than once before I owned the car) it's most likely not a very nice fit/seal.

I can get one off a scrapper just up the road, however should I am I just being lied to again? Given the old one was bent and distorted, surely part of 'the job' as paid for my Mr Insurance should include this trim. That and the fact I have been told that it would on several occasions.

Anyone else had theirs included with their screen replacement? 

So what happens when screen is removed and trims have had it/Snapped on removal...?

Is this autoglass 

The trim that snaps does get replaced, it's the rubber seal that doesn't. This seal just clicks into place so generally doesn't get damaged.

[Marks DTM Calib]

It does when they use crap pattern plastic channel which does not grip the rubber trim properly after which the rubber departs at speed....