Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[Mr Skrunts]

Went on a bit of a shopping spree the other day and have ordered 1 or 2 (maybe 16) items from various places inc Amazon and a particular auction site.


Just checking email and amazon sent an email saying a package is out for delivery, clicked on the tracking details and it says depatched today for delivery tomorrow.  3 mins later theres a loud knock on the door and the package is here.

On checking the package (after asking if it needed to be signed for (was told no )) I realised both ends of the package were open (not sealed in any way)

As a result I have gone back on the website to complain and cant find a telephone number, a complaints section, might be me not looking properly but I thought all companys had to supply contact information.

Ended up making a complaint via the packing feedback link.


Not impressed

[STEMO]

Enter your phone number and click the Call Me button.
Country
Your number+44Ext.
Call me nowCall me in 5 minutes
An associate will call you now. If you'd prefer to be contacted later on, please click the "Call me in 5 minutes" button.

If you prefer, you can also call our general help number.


You have to have a good root around to find this.

[Mr Skrunts]

Enter your phone number and click the Call Me button.
Country
Your number+44Ext.
Call me nowCall me in 5 minutes
An associate will call you now. If you'd prefer to be contacted later on, please click the "Call me in 5 minutes" button.

If you prefer, you can also call our general help number.


You have to have a good root around to find this.

True, still not found it.

[Mr Skrunts]

I googled it. 

https://www.google.co.uk/?gws_rd=ssl#q=contact+amazon.co.uk

[Mr Skrunts]

I googled it. 

https://www.google.co.uk/?gws_rd=ssl#q=contact+amazon.co.uk

Cant be very busy, I got straight through to a customer adviser. 

[STEMO]

I googled it. 

https://www.google.co.uk/?gws_rd=ssl#q=contact+amazon.co.uk

Cant be very busy, I got straight through to a customer adviser. 

Of course they're not busy, no one knows how to find the contact details. 

[TheBoy]

I googled it. 

https://www.google.co.uk/?gws_rd=ssl#q=contact+amazon.co.uk

Cant be very busy, I got straight through to a customer adviser. 

Who probably couldn't help...

[STEMO]

I googled it. 

https://www.google.co.uk/?gws_rd=ssl#q=contact+amazon.co.uk

Cant be very busy, I got straight through to a customer adviser. 

Who probably couldn't help...

I've always found them very customer centric, as is the Amazon way.


I guess if you start the sentence with 'listen, you retard', you won't get very far. 

[TheBoy]

I googled it. 

https://www.google.co.uk/?gws_rd=ssl#q=contact+amazon.co.uk

Cant be very busy, I got straight through to a customer adviser. 

Who probably couldn't help...

I've always found them very customer centric, as is the Amazon way.


I guess if you start the sentence with 'listen, you retard', you won't get very far. 

Funnily enough, I think that's how my last call to them ended.  Some call centre manager in Manilla had obviously got fed up with being called a lying, stupid retard.


Mind you, I had some cold calling tart try to tell me off for telling her in no uncertain terms I wasn't interested in what she was selling.  I've given up reporting such retards to TPS, as that's a con to gather numbers for marketing firms IME.