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[Varche]

We have three elderly family members with "affected" dryers in the UK.

What a milarkey getting the recall sorted.

Received an Email today for the MIL's Hotpoint. It said good news we will be able to sort your drier out CLICK HERE FOR YOUR ESTIMATED REPAIR DATE .... JULY! It has already been going on for months. Or you can buy a new condensor drier for £99 inc free install and replacement of your old firebomb or a vented model for £59.

In the meantimetime do not leave drier on unattended. Which elderly person is going to sit with their drier for 40 minutes? and more importantly be able to put a fire out when/if it starts! I also wonder how you might stand with a fire between notifying them and having it resolved....

I read somewhere that 6000 house fires were started by faulty driers.

Anyone else affected or had theirs fixed?

[aaronjb]

I've not got an affected model but I do know a friends uncle had theirs catch fire while they were watching it and despite yanking it out they had nothing to extinguish the flames with.

They're now living in a hostel having lost everything.

So.. y'know.. I wouldn't use it, personally.

[Jimbob]

Yup, we were on the recall, had the £59 machine delivered last week, made sense for a 4 year old machine.

[Jimbob]

This was my thread...
http://www.omegaowners.com/forum/index.php?topic=134288.0

Should add the sensors on this one do seem to work!
Leave it on ready to wear, and everything is dry enough, except maybe if something has got wrapped up to a ball which will never dry like a sock or occasional trouser leg

[Varche]

Interesting thread Jimbob.

If your machine is a few years old, I think it is a no brainer to have their new offer.

My dads is a fairly new condensor type. I think it is great but emptying the water container isn't the easiest task for an old person. Ditto the coin collector section at the bottom. The fluff baffle is easy enough thankfully.

aaron - that is horrendous. So were they insured or covered by the manufacturer?

[aaronjb]

aaron - that is horrendous. So were they insured or covered by the manufacturer?

I'm not sure - I get the impression perhaps they didn't have insurance.. The manufacturer originally seemed to rinse their hands of it, though they've been on TV about it now so perhaps they'll get something back.

[Entwood]

Ours is registered as it falls in the list of affected machines .. but all we've heard is:

 "We will be contacting you within the next 8 weeks to arrange your repair visit."

So god knows when it will actually be looked at.

[Entwood]

Yup, we were on the recall, had the £59 machine delivered last week, made sense for a 4 year old machine.

How did you get the "offer" of the £59 machine ?? After a visit or before ??

[Field Marshal Dr. Opti]

Yup, we were on the recall, had the £59 machine delivered last week, made sense for a 4 year old machine.

How did you get the "offer" of the £59 machine ?? After a visit or before ??

Our seven or eight year old Hotpoint is part of the recall.

When I phoned they told me a man would come to fix it in the next three weeks.  When I told them I didn't want it fixed they then offered me the choice of a new £59 machine or £99 machine.

[Field Marshal Dr. Opti]

Apparently the £59 machine is worth £200 ......and the £99 machine £300.

[YZ250]

Ours is registered as it falls in the list of affected machines .. but all we've heard is:

 "We will be contacting you within the next 8 weeks to arrange your repair visit."

So god knows when it will actually be looked at.

Same here. 

[YZ250]

Yup, we were on the recall, had the £59 machine delivered last week, made sense for a 4 year old machine.

How did you get the "offer" of the £59 machine ?? After a visit or before ??

Our seven or eight year old Hotpoint is part of the recall.

When I phoned they told me a man would come to fix it in the next three weeks.  When I told them I didn't want it fixed they then offered me the choice of a new £59 machine or £99 machine.

We had to register ours online and then check the serial number. Perhaps you have more luck with a telephone call.    Ours is just coming up to three years old but it says the problem goes back as far as 2004.

[Varche]

I hope this link works. These are the two Hotpoint offers.

deleted it doesn't work after 20 mins.

Vented is
TVFS83CGP Hotpoint
8kg Vented Sensor Dryer
C energy rating
colour: Polar White
dimensions (mm): 595 (W) x 850 (H) x 585 (D)
in stock
our RRP: £ 249
£59 ORDER NOW
includes delivery,
collection of your affected dryer,
connection of your new dryer,
and 12 months warranty

Condenser is

TDWSF83BEP Hotpoint
8kg Condenser Tumble Dryer
B energy rating
colour: White
dimensions (mm): 596 (W) x 850 (H) x 659 (D)
in stock
our RRP: £ 299
£99 ORDER NOW
includes delivery,
collection of your affected dryer,
connection of your new dryer,
and 12 months warranty

[plym ian]

I had an indiset condenser and they replaced it with a whirlpool free of charge cause i think it was less than 2 years old

My dad had a hotpoint condenser that was 12 years old and they replaced it with a £99 one. Really is a no brainer

[Jimbob]

Yup, we were on the recall, had the £59 machine delivered last week, made sense for a 4 year old machine.

How did you get the "offer" of the £59 machine ?? After a visit or before ??

In the email I got it was you will be repaired in 2-3 months or if you prefer not to wait you can buy a new model at a discounted price. May be age dependant. Or down to the type of machine you currently have.