Had a letter from SSE asking if we wanted a Smart Meter. Spoke to a friend who has one, and he thinks its great. So just phoned SSE.
After initial details, etc, etc, I was told the Calendar said Dec 19th was first available date for fitting. Ok said I, go for it. She then said she had to do various bits and pieces, and put me on hold. After about three minutes she came back, and said I will check the Calendar for a date !!!!
I said we have said a date. 'Oh yes' she said..'I'll check if the 20th is free'..Whaaaat.. I said we had agreed the nineteenth. 'Oh yes' was the response..'I'll just check the Calendar to see if it is free' Whaaat...I am hearing this.!!!!!! 'Err sorry sir, the Calendar keeps saying error, can I ring you back'. So she rings back....'First appointment is January 23rd, sir'. 'Not here' says I, 'whats next' 'The Calendar won't let me go further'.
Now the best bit.....(had told her in initial enquiry, that this November was no good.) 'Why don't you ring us when you get back in September !!!! Whaaaat
'Oh..September has gone, when will you be back??'
Good grief, I can't believe what I am listening to. 'I'll be back in December' I said. So she says, 'Ring back then, and more dates might be open'. I said..'Yeah...but more people will be after having these meters fitted and dates will be taken'. 'Hmmm, that's true' she conceded. So after she apologised, I said forget it and I would contact next year if I decided to go ahead.
The government want us to reduce our bills, but this is like banging your head against a brick wall
In the words of Jeannie C Riley, in the song 'Harper Valley PTA'......I wouldn't put you on, because it really did, it happened just this way.
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Topic: Efficiency (Read 2139 times)