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[Varche]

Not going well for them.

The other day they had a plane full of smoke due to a “technical issue” as it came in to land at Valencia. Is a fire a technical issue?

Now it is a failure of two computer systems . 100 flights cancelled. Whatever happened to having “ back up systems”?

Imagine when we are all stationary in our autonomous cars because of failure of a computer system.

[aaronjb]

Is a fire a technical issue?

I imagine it counts as one ..

Whatever happened to having “ back up systems”?

They outsourced them to India, I imagine, along with everything else. This is what you get.

[STEMO]

There's nothing British about British airways.

[zirk]

Plus side is theve good some cheap Flights on Offer at the mo with BA if you know where to find them. 

im currently looking at BA Flights to Hong Kong £399 Return in December, wouldnt mind going back there again for a few Days then use HK as a Hub for cheap Local Filghts, ie Thailand, Singapore, Malaysia etc few days in each before returning back to HK for a couple of Nights then returning Home.

Did this a few years back with Lufthansa to HK, think I paid £360 Return then, cheap way to have an Alternative Christmas and New Years. 

[aaronjb]

Did this a few years back with Lufthansa to HK, think I paid £360 Return then, cheap way to have an Alternative Christmas and New Years. 

With some of those destinations, you just have to be careful you don't come back with a dose of the "gift that keeps on giving" ..

[zirk]

Did this a few years back with Lufthansa to HK, think I paid £360 Return then, cheap way to have an Alternative Christmas and New Years. 

With some of those destinations, you just have to be careful you don't come back with a dose of the "gift that keeps on giving" ..

You mean like the one my Mate caught a few years back when visited London for a while for work. 

[TheBoy]

They outsourced them to India, I imagine, along with everything else. This is what you get.

Indeed, they had virtually no IT issues when their IT was in house, based near Heathrow.

Since outsourcing it to more "cost effective" countries, they have had a major hack (for which they are looking at a £180m fine), and now 2 separate systems failing.


As those that work in this sector of the industry, whilst some individuals may be good, on the whole, these outsourcing to low cost countries (ex soviet bloc parts of Europe, India and the far East) will categorically, definitely, guaranteed end up as a complete fuster cluck.  But it is cheap...   ...until you consider the impacts of each balls up.

Now go and do the needful.

[Viral_Jim]

There's nothing British about British airways.

This.

They're run by a bloke who used to run a budget Spanish airline. And it shows. I find Lufthansa to be superior in almost every respect. And I don't often praise ze Germans!

[Sir Tigger KC]

Emirates! 

[Doctor Gollum]

Not going well for them.

The other day they had a plane full of smoke due to a “technical issue” as it came in to land at Valencia. Is a fire a technical issue?

Now it is a failure of two computer systems . 100 flights cancelled. Whatever happened to having “ back up systems”?

Imagine when we are all stationary in our autonomous cars because of failure of a computer system.

Big difference between smoke and fumes. All though the fumes in question aren't great as they're bled air, so potentially quite oily. 
 
The results can be quite spectacular given the scope of the ducting and vents throughout the cabin

[Rods2]

With these low cost countries you do get optional extras from your data being there, like they can 'fix' your PC, Mobile or tablet with these simple steps over the phone, send you lots of malware in our emails etc. If you are paid a few dollars a day it would be 'criminal' not to use the data for 'profitable' activities.

[Nick W]

Not going well for them.

The other day they had a plane full of smoke due to a “technical issue” as it came in to land at Valencia. Is a fire a technical issue?

Now it is a failure of two computer systems . 100 flights cancelled. Whatever happened to having “ back up systems”?

Imagine when we are all stationary in our autonomous cars because of failure of a computer system.

You have to be very careful to ensure that your 'back up system' doesn't complicate the ordinary system so badly that neither work properly. That requires proper engineers who can tell the management/regulators to opps off at the right time. When this is done badly, we end up with the 737Max.....

[Raeturbo]

With these low cost countries you do get optional extras from your data being there, like they can 'fix' your PC, Mobile or tablet with these simple steps over the phone, send you lots of malware in our emails etc. If you are paid a few dollars a day it would be 'criminal' not to use the data for 'profitable' activities.

.       

 Very true.

[Viral_Jim]

Emirates! 

Damn strait.

Best airline I've flown with by a country mile and my only choice when going long haul east of the meridian. 

[Viral_Jim]

You have to be very careful to ensure that your 'back up system' doesn't complicate the ordinary system so badly that neither work properly. That requires proper engineers who can tell the management/regulators to opps off at the right time. When this is done badly, we end up with the 737Max.....

I suspect there is significantly more to this story than just the interaction of the backup flight computer with the two active ones... and it goes all the way back to the design of the aircraft. Which is why the whole fleet is still grounded. If I had to lay a modest wager, I'd say that Boeing are trying to find a way out of changing the engine parameters on the entire fleet. Tricky, given that they made complete mugs of the FAA when they put the design into service.