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[TheBoy]

This weeks 4 items...

2 are faulty
1 is fake and doesn't actually fit where its designed to go
1 looks OK


On the upside, all have turned up within the expected time.

Of the 3 faulty/fake, I can only get a response from one seller, who claimed it was fine, and has now since gone quiet since I sent the photos.

Of those 3, ebay will allow me to return 2 using their system. The other, although I specified from UK I got a Chinese paypal receipt, I suspect they are expecting me to cough the cost of return, and I bet that return address will end up being China.

[Shackeng]

https://www.which.co.uk/documents/doc/reject-a-faulty-item-letter-template--301767.doc

Covers it all really.

[dave the builder]

anything faulty or not as described can be refunded in full via paypal , open an ebay claim X3
so all 3 items can be refunded
sellers of fake or faulty items are responsible for return post
ask for a pre paid return label IF they want the faulty/fake item returned ,which most sellers don't ,because postage and hassle is not worth it ,
at least you are no longer on the delivery black-list *   

*at the moment 
 

[TheBoy]

https://www.which.co.uk/documents/doc/reject-a-faulty-item-letter-template--301767.doc

Covers it all really.

Reliant on the will of Paypal etc, because only one item is likely to be covered if I end up having to take it to small claims, as others are under £100.

That said, ebay usually come down on side of purchaser if the seller CBA to respond.


Although we're only talking a few hundred quid in total, its the hassle of it all.  I cant really afford to lose a few hundred quid but I could still eat, but so many people *really* cant afford to.

Scum. The lot of them.

[TheBoy]

Well, the chinky seller is insistent I send back this £20 item at my expense (£13.50), and the address given is unreadable by the UK delivery companies, as you cant even make out a country.

Lets see how this pans out.  But its all just hassle 

[Andy B]

....

That said, ebay usually come down on side of purchaser if the seller CBA to respond.


Although we're only talking a few hundred quid in total, its the hassle of it all.  I cant really afford to lose a few hundred quid but I could still eat, but so many people *really* cant afford to.

Scum. The lot of them.

Though I've only ever had problems with a seller once, eBay were very good & froze the seller's account until she sorted it out. My daughter bought a pair of shoes on my account (honest guv!) and though they were described as size 6, they were in fact only size 5. I gave the seller the chance to sort it, but her reply was 'I don't do refunds!!!'
She refunded me in the end. 

[Andy B]

Well, the chinky seller is insistent I send back this £20 item at my expense (£13.50), and the address given is unreadable by the UK delivery companies, as you cant even make out a country.

Lets see how this pans out.  But its all just hassle 

Raise a complaint via eBay & let them sort it.

[TheBoy]

Well, the chinky seller is insistent I send back this £20 item at my expense (£13.50), and the address given is unreadable by the UK delivery companies, as you cant even make out a country.

Lets see how this pans out.  But its all just hassle 

Raise a complaint via eBay & let them sort it.

Aye

[TheBoy]

I've had this same egay account since egay rebranded from its previous name, must be a good 20yrs.  And year by year, it just goes down the shitter even further

[Andy B]

I've had this same egay account since egay rebranded from its previous name, must be a good 20yrs.  And year by year, it just goes down the shitter even further

  You love it really 

[Varche]

A few years back we bought a small consignment of usb memory sticks from DH Gate in Chna.

They arrived fine but turned out to be clever fakes. I.e. looked big capacity but were small tricked up to appear big.

Applied for and got a full refund including return postage on the condition that we sent them back. Got the return address in CHINESE which we replicated as best we could.  We put our address on as senders.

Months later the package came back to us , with a Chinese label saying address unkown.

We get naffed off with Ebay sellers claiming to be UK sellers then the delivery comes from China.

[dave the builder]

Inspired by your thread , I have just ordered .....
A replacement convex wing mirror glass,
A personalized house number plaque,
A Venetian bind,
An OBD2 extension lead,
A HD dash cam,
A code reader,

ALL from Ebay 
thanks for the recommendation 
 

[TheBoy]

Inspired by your thread , I have just ordered .....
A replacement convex wing mirror glass,
A personalized house number plaque,
A Venetian bind,
An OBD2 extension lead,
A HD dash cam,
A code reader,

ALL from Ebay 
thanks for the recommendation 

I'm just ordering her a new USB fan (she aint allowed mains powered fans at her place), and I don't think I can repair hers yet again, it is just worn out .

Hoping the (single) one I've found is identical to the one that's knackered, as most of them she has had couldn't blow a spec of dust away. It looks the same, except colour, but the image is a bit crap.

Its from egay. What could possibly go wrong

[Nick W]

I'm just ordering her a new USB fan (she aint allowed mains powered fans at her place), and I don't think I can repair hers yet again, it is just worn out .

Hoping the (single) one I've found is identical to the one that's knackered, as most of them she has had couldn't blow a spec of dust away. It looks the same, except colour, but the image is a bit crap.

Its from egay. What could possibly go wrong

For most of us? Nothing.
For you? God knows

[dave the builder]

I'm just ordering her a new USB fan (she aint allowed mains powered fans at her place),

Probably not allowed mains power due to the company needing all appliances to be PAT tested 
these clicky are not mains powered and blow quite well