we are using Freedom 2 Surf there is a supposed download limit but the conter seems not to move which is kind of handy, considering the number of movies my son watches!. It/they have been very good for several years, apart from recently when the line started droping out after 20mins or so. It took 1hr30mins to get thro to helpline, and they said they would get BT to do a line test. BT said, 'obviously line noise' and lowered our line rate to 1meg. However the problem persisted. I eventually discovered that the problem was I had recently added a wireless phone, Philips all CE approved, and had run an extention cable beside the BT phone line. I rerouted it but found that even 2 ft of parallel cable was enough to upset the broadband. I now have the phone cable at right angles to the BT line and it works fine. With respect, expecting unscreened phone cables to work at all with these sort of download speeds is on a wing and a prayer. Way back in the Radar industry, signals of a similar bandwidth were sent differentially down screened cable, lines terminated correctly, with expensive high quality connectors. To expect the simple insulation displacement connectors and unscreened cable to work at these kind of speeds is........ well lets just say I am amazed it works as well as it does.