I ordered a fuel filter ,second class took about 5 days
I ordered 20 L of oil, delivered within 36 hours (48 hour courier)
I ordered 5 screwdrivers from ECP in Mar. Received 1, others "To Follow". According to their site, 2 have been in stock every since I checked daily (when I received the first parcel), 2 are no longer available.
Its not possible to contact ECP - I did get as low as 45 in the queue at one point, but they kicked everyone out (I actually had 2 chat sessions open through 2 different ISPs, and they both terminated at the same time - and have done many times since). Their support ticketing system isn't getting replies either, as I have outstanding tickets from about 2 weeks ago.
I'm guessing they are in no hurry to contact me, as that CC bill has been paid, so they defo have their money.