I ordered something from a seller on eBay. Buy it now, and specified click and collect at the local Argos. Waited the 2 weeks, and when nothing turned up, contacted the seller. They confirmed the package had been returned to them for unknown reasons, and that I could either have a refund, or they would resend it. I said to resend it, and that's where things started to get strange.
The seller says they can only resend if I close the case on eBay. However, the eBay screen I have says that if I close the case then that's the end of it as far as eBay are concerned - if the package goes missing again, then I have no further recourse? I told the seller that as far as I'm concerned, they've got my money and I haven't got the goods, so I wouldn't close the case until/unless I received the goods.
In then end I've just opted for the refund, and ordered the same thing elsewhere.
I've never sold anything n eBay, so is it me, or have I potentially avoided a scam whereby the seller gets me to cancel the complaint and then never sends the goods?