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Consumer rights after warranty has expired

Started by Field Marshal Dr. Opti, 22 March 2024, 18:25:33

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Field Marshal Dr. Opti

Lenovo laptop.

6 months out of warranty.....but with what I believe to be a manufacturing defect or design fault that is well known and documented.

I seem to remember Martin Lewis commenting on free repair or replacement after the warranty period has ended.

Lenovo are offering a 'billable repair' which will probably cost more than a new laptop.

dave the builder

Quote from: Field Marshal Dr. Opti on 22 March 2024, 18:25:33
Lenovo laptop.

6 months out of warranty.....but with what I believe to be a manufacturing defect or design fault that is well known and documented.

I seem to remember Martin Lewis commenting on free repair or replacement after the warranty period has ended.

Lenovo are offering a 'billable repair' which will probably cost more than a new laptop.
"fit for purpose and of mechanisable quality "
however ...
laptops are not designed to be slung at people's heads by angry women  :P

Sir Tigger KC

RIP Paul 'Luvvie' Lovejoy

Politically homeless ......

Field Marshal Dr. Opti

Nothing to do with unhinged 'bunny boilers' this time. :)

dave the builder

Remember to REMOVE all your porn "research material" before sending it for repair  ;)

redelitev6

Quote from: dave the builder on 22 March 2024, 19:02:40
Remember to REMOVE all your porn "research material" before sending it for repair  ;)
^^^^ This , how do you think they caught Gary Glitter  ;D

Migv6 le Frog Fan

let me guess. USB power socket breaking away from the motherboard ?
Its weird being the same age as old people !

Varche

Keyboard going missing?

No Wifi connectivity?
The biggest joke on mankind is that computers have started asking humans to prove that they aren't a robot.

Field Marshal Dr. Opti


Field Marshal Dr. Opti

Essentially, the hinge mechanism within the screen panel remained closed when I opened the lid. This is a common design fault with certain models from Lenovo.....and there are literally thousands of users with the same hinge problem.

I think they should repair or replace for free as it is a design fault.


Mr Skrunts

They will probably blame you for that, they will say that you were putting the screen under stress by opening it and closing it by lifting it and lowering it with the same corner each time. :-\

Is it just the one side?
Ask yourself :  " WHY do I believe in what I believe?"

Remember that my opinions expressed here are not representative of the opinions of other members on the OOF Forum.

Field Marshal Dr. Opti

Quote from: Mr Skrunts on 23 March 2024, 11:35:48
They will probably blame you for that, they will say that you were putting the screen under stress by opening it and closing it by lifting it and lowering it with the same corner each time. :-\

Is it just the one side?

Yep....but I always open and close from the centre. There is a small flap to get my fingers under.

Doctor Gollum

Quote from: Field Marshal Dr. Opti on 23 March 2024, 11:46:46
Quote from: Mr Skrunts on 23 March 2024, 11:35:48
They will probably blame you for that, they will say that you were putting the screen under stress by opening it and closing it by lifting it and lowering it with the same corner each time. :-\

Is it just the one side?

Yep....but I always open and close from the centre. There is a small flap to get my fingers under.
I can see why that had a certain appeal >:D
Onanists always think outside the box.


Doctor Gollum

Onanists always think outside the box.