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[Field Marshal Dr. Opti]

So, using Mrs Opti's computer as all I get is a "You are banned" message. I've removed all he cookies, but this time it still won't play ball.

Any suggestions, because this keeps happening on a regular basis.

[ronnyd]

Perhaps they're trying to tell you something? 

[Sir Tigger KC]

Have you got your VPN on?

[Field Marshal Dr. Opti]

Have you got your VPN on?

Thanks, Tigger, I'll check that out.

[TheBoy]

Assuming you are using Mrs Opti's laptop from the same internet connection as yours, it will be your device settings.  Such as VPN as Sir Tig mentioned (don't bother with a VPN, that type offer nothing unless you are trying to access geolocation limited), or cookies or caching.