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[Auto Addict]

Who was obviously very busy on Thursday, but still found time and patience to deal with a dummy, by email,  trying to fit a new hard drive into his old laptop - no avail.

Thought I'd upgrade my old Dell Latitude, from a 20Gb hard drive to an 80Gb.

Drive is a 2.5" PATA, first of all, I thought I'd bought the wrong drive, as the pin layout was different, until TD pointed out there was an adaptor on the old dell drive, that you took off, and fitted to the new drive.

Anyway, after what seemed like hundreds of emails later, there was no way the bios was going to recognise the new drive.

Spoke also to the supplier, (ebuyer), and they decided it must be a faulty drive, and collected it yesterday, at no charge to myself.

On doing a lot of research on the Web yesterday, it appears a lot of people have had the same problem, with Dell bios recognising a new drive, but no-one seemed to offer a solution.

Thanks again TB, your a star, even though the problem wasn't resolved.

[tunnie]

Nice one  

I always use ebuyer for my IT gear, i find them excellent. Not always the cheapest, but when things go wrong with orders they are always first class at sorting it out  

[TheBoy]

Who was obviously very busy on Thursday, but still found time and patience to deal with a dummy, by email,  trying to fit a new hard drive into his old laptop - no avail.

Thought I'd upgrade my old Dell Latitude, from a 20Gb hard drive to an 80Gb.

Drive is a 2.5" PATA, first of all, I thought I'd bought the wrong drive, as the pin layout was different, until TD pointed out there was an adaptor on the old dell drive, that you took off, and fitted to the new drive.

Anyway, after what seemed like hundreds of emails later, there was no way the bios was going to recognise the new drive.

Spoke also to the supplier, (ebuyer), and they decided it must be a faulty drive, and collected it yesterday, at no charge to myself.

On doing a lot of research on the Web yesterday, it appears a lot of people have had the same problem, with Dell bios recognising a new drive, but no-one seemed to offer a solution.

Thanks again TB, your a star, even though the problem wasn't resolved.

Yeah, sorry about that - it had taken longer to get to my location due to the bad weather, and couldn't get the management connection working (which after a couple of hours was proved to a firewall about 50 miles away).  And the one thing I forgot to take with me? Yup, a phone charger  


What model Dell is it? From that era, guessing CPJ or C500/600?

[Auto Addict]

C600 Service tag 85ZW50J.

By the way, there are no XP drivers available for that model, does it matter?

I've upgraded the Bios now, was running v.09, now v.23.

When I get the new disc, I'll try again.

[TheBoy]

C600 Service tag 85ZW50J.

By the way, there are no XP drivers available for that model, does it matter?

I've upgraded the Bios now, was running v.09, now v.23.

When I get the new disc, I'll try again.

Pretty sure I have a C600 here, and with an 80Gb HDD, running XP

[Taxi_Driver]

C600 Service tag 85ZW50J.

By the way, there are no XP drivers available for that model, does it matter?

I've upgraded the Bios now, was running v.09, now v.23.

When I get the new disc, I'll try again.

Shouldnt matter AA, By the time you have installed XP SP3, it should recognise everything ok, may not have the full functionality of 1 or 2 devices but still should work ok  
The only extra driver i needed to install on my dell l400 lappy was for the pcmcia wireless card and that was probably coz linksys have about 5 different drivers depending on which version of card you have!

[TheBoy]

C600 Service tag 85ZW50J.

By the way, there are no XP drivers available for that model, does it matter?

I've upgraded the Bios now, was running v.09, now v.23.

When I get the new disc, I'll try again.

Shouldnt matter AA, By the time you have installed XP SP3, it should recognise everything ok, may not have the full functionality of 1 or 2 devices but still should work ok  
The only extra driver i needed to install on my dell l400 lappy was for the pcmcia wireless card and that was probably coz linksys have about 5 different drivers depending on which version of card you have!

I'd defo try slapping on a chipset driver as a minimum, unless its a BX (or earlier) based chipset...