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[MikeDundee]

.....was'nt gonna bother switching it back on, but decided to call them last night, all sorted, will take four hours, that'll be 10oclock then ...nothing, nothing by midday today :-/.......called them back, said they did'nt send the signal thru, so rep send signal through said up to four hours, got back home tonight, nothing, called them back, spoke to customer rep, could'nt sort it, transferred to technical, boosted signal on in 15 mins .....30 mins later nothing ..called them back went thru all the press this option etc, etc, etc , then wait, get disconnected ..call them back, get thru to technical again, he said will take four hours, switch you box off for four hours ....Well why did the previous reps not tell me that ......, anyway told them if it ain't on later by the time they said or in the morning the next time I call them back, will not be to solve the problem, will be to tell them not to bother billing me cos I don't want it   ..................Rant over  

[tmx]

try making the box do a forced callback

Services then type 01then select the box will gointo installer setup then select new installation and let it do all that and then a callback worth a try

[MikeDundee]

try making the box do a forced callback

Services then type 01then select the box will gointo installer setup then select new installation and let it do all that and then a callback worth a try

May try that later , gotta leave it of now for at least another 3 hours ...according to the foreigner on the other end of the phone

[largecol]

I dont think Sky have the monopoly as far as connections go, believe me i had no end of bother with Virgin and that bloody CABLE . I hope it was freephone though mate - else i`d be claiming those costs back as well.

[Lizzie_Zoom]

try making the box do a forced callback

Services then type 01then select the box will gointo installer setup then select new installation and let it do all that and then a callback worth a try

May try that later , gotta leave it of now for at least another 3 hours ...according to the foreigner on the other end of the phone

Their call staff were / are all Scottish in my (horrible!!) experience of talking to this company  So perhaps they are foriegn!  

[HolyCount]

I think they have gone further afield now Lizzie

[MikeDundee]

try making the box do a forced callback

Services then type 01then select the box will gointo installer setup then select new installation and let it do all that and then a callback worth a try

May try that later , gotta leave it of now for at least another 3 hours ...according to the foreigner on the other end of the phone

Their call staff were / are all Scottish in my (horrible!!) experience of talking to this company  So perhaps they are foriegn!  

To be exact two reps were scottish, and the other three eg one last night, and the last two from technical were foreign

[waspy]

I think they have gone further afield now Lizzie

Wales

[crazyjoetavola]

I think they have gone further afield now Lizzie

Maybe it's something we said HC

[KillerWatt]

I went through exactly the same crap last June with Sky, and believe me, no amount of "forced callbacks" or anything else is going to enable your viewing card (the box doesn't needd to call back anything anyway).

Eventually I bought a Dbox off fleabay for £100....problem solved, eevrything enabled, and that includes the PPV crap.

Total monthly cost for the Dbox = fook all!

I won't say anything further on this thread, because Admin will end up shi**ing themselves (unless you are admitting to arson or driving like a c**t, in which case thats OK).

PS

You get to talk to someone in Scotland when you are joining Sky, or thinking of leaving.
Anything else, you go through to a goat herder whose 3rd language is English if you are lucky..

[MikeDundee]

I went through exactly the same crap last June with Sky, and believe me, no amount of "forced callbacks" or anything else is going to enable your viewing card (the box doesn't needd to call back anything anyway).

Eventually I bought a Dbox off fleabay for £100....problem solved, eevrything enabled, and that includes the PPV crap.

Total monthly cost for the Dbox = fook all!

I won't say anything further on this thread, because Admin will end up shi**ing themselves (unless you are admitting to arson or driving like a c**t, in which case thats OK).
PS

You get to talk to someone in Scotland when you are joining Sky, or thinking of leaving.
Anything else, you go through to a goat herder whose 3rd language is English if you are lucky..

No need for that, and rather you did'nt hijack this post with the highlighted views and comments, cos of the other locked thread

That aside the box is on and working with the normal freeview channels, so break knows why the signal ain't coming thru

[KillerWatt]

That aside the box is on and working with the normal freeview channels, so break knows why the signal ain't coming thru

A Sky box will give you all of the freeview crap without a valid viewing card.
The reason you aren't getting what you asked for is because your viewing card hasn't been enabled for the stuff you are prepared to pay for.

No if's, no but's, no maybe's......your card hasn't been enabled, end of.

If you have VM in your frontroom, buy a Dbox from fleabay.

[MikeDundee]

That aside the box is on and working with the normal freeview channels, so break knows why the signal ain't coming thru

A Sky box will give you all of the freeview crap without a valid viewing card.
The reason you aren't getting what you asked for is because your viewing card hasn't been enabled for the stuff you are prepared to pay for.

No if's, no but's, no maybe's......your card hasn't been enabled, end of.

If you have VM in your frontroom, buy a Dbox from fleabay.

Disconnected from VM, When changed to sky, have sky+ box, card was enabled for package when I got it, disconnected package in November, so would assume card should still be enabled, ran through all the serial number crap with them, said everything Ok their end.....so

[KillerWatt]

Disconnected from VM,

All they did was disable your box from their network, the signal is still on the end of the coax (and that is ALL of their services that are still there).

When changed to sky, have sky+ box, card was enabled for package when I got it, disconnected package in November, so would assume card should still be enabled,

When you disconnected, it was the viewing card that was disabled.

ran through all the serial number crap with them, said everything Ok their end.....so

They told me the same crap last June...simple fact was nothing had been enabled after 4 days..so I went & bought a Dbox and attached it to a spare bit of coax that had an F connector on it that was in my living room

[STMO123]

I went through exactly the same crap last June with Sky, and believe me, no amount of "forced callbacks" or anything else is going to enable your viewing card (the box doesn't needd to call back anything anyway).

Eventually I bought a Dbox off fleabay for £100....problem solved, eevrything enabled, and that includes the PPV crap.

Total monthly cost for the Dbox = fook all!

I won't say anything further on this thread, because Admin will end up shi**ing themselves (unless you are admitting to arson or driving like a c**t, in which case thats OK).

PS

You get to talk to someone in Scotland when you are joining Sky, or thinking of leaving.
Anything else, you go through to a goat herder whose 3rd language is English if you are lucky..

Now then Milliewatt